Structure: Composr's forums follow a hierarchical structure. You can create forum groupings, forums, and sub-forums (and sub-sub-forums etc) in that order of hierarchy.
Strategies: Avoid creating too many forums, which can dilute activity. Start with a few well-defined forums and expand as needed.
Permissions: Use Composr's permission system to control access to forums and features. For example, you can create private staff forums.
Composr provides several tools to help you stay up-to-date with forum activity:
Virtual Forums: Special forums like "Posts since last visit" and "Topics with unread posts" provide filtered views of recent activity.
Read Status: Topics with unread posts are displayed in bold with a jump-to-first-unread link. You can manually mark topics or entire forums as read or unread.
Notifications: You can enable email notifications for specific topics or forums, either manually or automatically based on your activity.
What security measures should I consider for local payments?
Answer
While Composr supports local payments (Authorize.Net), it requires high PCI compliance. Ensure you adhere to the PCI Data Security Standard (PCI DSS) guidelines, including secure coding practices, firewalls, intrusion detection systems, regular security audits, and staff screening.
Composr provides tools for monitoring your eCommerce activities:
Sales list management: Cancel purchases, view sales history, and manage refunds (Admin Zone > Audit > eCommerce > Sales list management).
Charts: Generate profit/loss accounts and cash flow diagrams for specific periods (Admin Zone > Audit > eCommerce, and Admin Zone > Audit > Site statistics).
Manual transactions: Record transactions outside of Composr for accurate accounting (Admin Zone > Audit > eCommerce > Manual transaction).
Monetary payments: Issue refunds through your payment gateway.
Point payments: Manually refund points through the points system.
Cancellations: Cancel purchases in the Admin Zone to allow repurchasing. Remember to manually undo any associated actions (e.g., removing name highlighting).
Composr supports PayPal, CCBill, and Authorize.Net for processing payments. While Composr could be extended to support other gateways, doing so may require professional development and customization.
Points escrow is a system that holds points securely during transactions involving a written agreement, often for a product or service. This ensures trust and provides a resolution mechanism in case of disputes.
Creating an Escrow: You initiate an escrow on the member's profile points tab, specifying the amount, reason, and any agreement details.
Points Held: The points are deducted from your balance and held by the system.
Agreement Fulfillment: Both parties must mark the escrow as satisfied upon fulfilling the agreement.
Points Release: Once both parties are satisfied, the recipient receives the points.
Disputes: If either party has a dispute, they can dispute the escrow, which then locks it down and notifies a staff member to review and take a resolution action.
Can I create a leaderboard to showcase top point earners?
Answer
Yes, Composr offers a leaderboard block and module to display top point holders. You can customize the leaderboard to show weekly, monthly, or yearly rankings, filter by usergroups, and exclude staff members if desired. This can encourage healthy competition and motivate members to earn points.
Go to Admin Zone > Setup > Leader-boards to create a leader-board.
Staff members with the "Moderate members' points" privilege can directly credit or debit points from members' accounts. This can be used to reward exceptional contributions, refund purchases, or penalize rule violations.
The ledger provides a transparent and immutable record of every point transaction on the website. It ensures accountability and allows members to track their point activity. Members can view their own ledger, and with the appropriate privilege, they can also see the ledgers of others.
Gift points are a separate points balance that can only be sent to other members as gifts. They cannot be spent directly or used in escrow transactions.
Gift points are earned daily based on usergroup membership and replenish independently of the regular points balance. When a member sends gift points, they become regular points for the recipient.
Yes, members can send points to each other as a token of appreciation, reward for a service, or as part of an agreement using the Points Escrow system.
Points are typically awarded immediately upon content submission to encourage participation. However, forum posts requiring validation only earn points after approval to deter spam. To further encourage high-quality content, consider using the "awards" addon to reward exceptional contributions.
Can I reward members who use specific browsers or operating systems?
Answer
Yes, Composr allows you to configure bonus points based on browser/platform criteria. You can set bonus points for members using Open Source browsers, specific operating systems, or even those who have enabled privacy features like "Do Not Track" (DNT) or "Global Privacy Control" (GPC).
What's the difference between points balance and rank points?
Answer
Points balance refers to the number of points a member currently has available to spend. This is the 'liquid' currency they can use for various actions.
Rank points represent the total points a member has accumulated throughout their time on the website. These points determine the member's rank, which can grant access to additional privileges and act as a status symbol.
