We apologize for the instability of composr.app and appreciate your patience. We are working on the statistics addon and trying to find an optimal way to store and render data. Unfortunately, we have yet to find a solution that can handle the traffic (and therefore, tens of millions of statistical records) of composr.app. We're working hard on one.
Monetary payments: Issue refunds through your payment gateway.
Point payments: Manually refund points through the points system.
Cancellations: Cancel purchases in the Admin Zone to allow repurchasing. Remember to manually undo any associated actions (e.g., removing name highlighting).
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