What is points escrow and when would I use it?

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Question What is points escrow and when would I use it?
Answer Points escrow is a system that holds points securely during transactions involving a written agreement, often for a product or service. This ensures trust and provides a resolution mechanism in case of disputes.
  • Creating an Escrow: You initiate an escrow on the member's profile points tab, specifying the amount, reason, and any agreement details.
  • Points Held: The points are deducted from your balance and held by the system.
  • Agreement Fulfillment: Both parties must mark the escrow as satisfied upon fulfilling the agreement.
  • Points Release: Once both parties are satisfied, the recipient receives the points.
  • Disputes: If either party has a dispute, they can dispute the escrow, which then locks it down and notifies a staff member to review and take a resolution action.

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