Features: A-Z Index
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Newest 10 Entries
Question | What are the current release plans for version 11? |
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Answer | As of July 22, 2024, we entered beta status where our focus is now smashing bugs and stabilising the software. All planned features have been implemented for 11.0 (and most others deferred to 11.1 or later), though we may still merge in a few minor features or tweaks. The upgrader has been tested on a typical non-custom v10 site. We will be releasing several beta versions in the beta phase. We do not know when we will be able to release the first Release Candidate or stable versions at this time. These plans are all subject to change without notice. |
Question | Why is there a separate website for version 11? |
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Answer | That is explained in detail in this news article on compo.sr including the migration plans and implications. |
Top 10 Entries
Question | How do I install geo-location data for Composr statistics? |
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Answer | Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed. |
Question | What are the key differences between Google Analytics and Composr statistics? |
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Answer | While there is some overlap, Composr statistics and Google Analytics are complementary tools. Google Analytics Pros:
Google Analytics Cons:
Composr Statistics Pros:
Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics. |
Question | What tools and strategies can be used for staff training and development? |
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Answer | While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success. |
Question | How can potential conflicts between staff members be avoided (regarding content moderation)? |
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Answer | Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination. Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination. |
Question | What should be considered when assigning roles and responsibilities to staff? |
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Answer | When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff. Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance. |
Question | How can staff be effectively managed in a Composr community? |
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Answer | Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success. |
Question | How should staff members be chosen for a Composr-based online community? |
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Answer | Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
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Question | How can content issues be reported and addressed by staff? |
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Answer | Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken. |
Question | How can staff members collaborate effectively in Composr? |
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Answer | Composr offers various tools to facilitate staff collaboration:
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Question | What defines a staff member in Composr? |
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Answer | There are two ways to define "staff" in Composr:
Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff." |