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Newest 10 Entries
Title | Points |
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Description | So many ways to earn points: From submitting different content to logging in, you control the economy. Integration with eCommerce: Members can buy advertising space, temporary privileges, gamble, and more! Members can also use points for store discounts. Send points: Members can send each other points to reward each other Escrow points: Members can escrow points with a written agreement in exchange for a product or service. The recipient does not receive the points until both members satisfy the escrow. Escrows can be disputed to staff. Gift points: Enable the gift points balance so members can send a limited amount of points to other members without it deducting from their spendable points balance. Leader board: Create some community competition by showing who has the most points or who earned the most points for a configurable time interval Auditing: View every points transaction that has taken place, and reverse any of them, in the points ledger. Profiles: Browse through member points profiles, and see what virtual gifts members have been given. Ranks: Create usergroup promotion ladders with rank points; members rank up as their rank points increase. Members can view their rank and unlocked / unlockable privileges on their profile. |
Title | Conversr Topic Polls |
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Description | Conduct a poll on a forum topic to gather user opinions and feedback Add unlimited choices Define a range of acceptable number of choices on which members can vote Control when voting is open or closed Control if guests can vote or if you must log in Require making a post (reply) in the topic when voting Allow (or deny) the ability for members to revoke / change their vote Show or hide results from the public Enable viewing of which members voted on which choices Add a date/time voting automatically closes Enable weighted voting through the points system Enforce topic poll options on a forum basis including defining default or required choices |
Title | Content Sharing |
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Description | Show topics on your website through blocks Comment integration: New topics appear in the ‘comments’ forum as you add content to your website. Members can watch these topics so they never miss an addition to your website. |
Title | Third party integration |
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Description | Support for integrating popular forum software: See our download page for a list of supported forums. Share login credentials: Login to the Composr site with the same usernames/passwords as your forum. Share usergroups: Control website access based on someone's forum usergroup. Emoticon support: The emoticons on your forum will also be used on your website. |
Title | Stay on Top |
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Description | (Conversr only) Virtual Forums: Find posts made since you last visited or within a time frame. Remembers your unread posts even if you frequently change computers Recent activity: See what topics you recently read or posted in Unanswered topics: Find which topics have not yet been answered RSS and Atom support |
Title | Conversr Forums |
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Description | The usual: Categories, forums, topics, posts, topic polls, announcements / pinning, sinking, quick reply, topic closing Forum and Topic tracking: Receive notifications when new posts are made on monitored topics and forums. Password-protected forums Present an 'introductory question' which members must answer or agree to before accessing a forum. Full moderator control: Determine who may moderate what forums. Inline personal posts: Whisper to members within a public topic; only those members will see the post. Over 50 bundled emoticons: Also, support for batch importing new ones Multi-moderation: Record and perform complex routine tasks; make post templates for those tasks. Mass-moderation: Perform actions on many posts and topics at once. Post preview: Read a topic's first post directly from the forum-view. Also see the latest posts when making a new post. Highlight posts as ‘important’ |
Title | Membership |
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Description | (These features pertain to Conversr only) Profiles: Browse through and search for members, and view member profiles. Multiple usergroups: Members can be in an unlimited number of different usergroups. They can also ‘apply’ to join new ones. Social networking: Create and browse friendships. Custom profile fields: Allow your members to add extra information which is relevant to your website (or to their subcommunity), and members can set privacy settings on them. Promotion system: Set up a usergroup rank ladder so members advance the ranks through their rank points. Members can view rank on their profile rank tab including unlocked and unlockable privileges. Private Topics: A special kind of private messaging system between 2 or more members. Think 'on-site e-mail inbox'. Invitation-only websites: Restrict registrations from the public; existing members can invite others to join. Allow members to create and manage clubs (personal usergroups). Avatars: Include avatars that members can pick from, or allow members to upload their own. Member signatures, photos, and personal titles Users online: See which members are currently online (unless they logged in as invisible) Account pruning: Find and delete unused accounts, or merge duplicate accounts, based on defined criteria. CSV files: Import and export members using CSV files, including support for automatic creation of custom profile fields and usergroups – great for migrating data |
Title | Support Tickets |
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Description | Users can communicate with staff privately through Support Tickets. Assign to individual staff: Includes the ability for staff members to “take ownership” of raised issues, and for staff to discuss. Allow users to e-mail in their tickets and replies to a designated e-mail address Expanded access granting: Grant third party members access to individual tickets. FAQ integration: Automatically search FAQs before opening a ticket. Multiple ticket types: Set up different types of support tickets, with different access levels and fine-grained ticket notification settings. Anonymous posting: Allow staff to post anonymously or as a designated support operator account so that customers don't always expect the same employee to reply. Merging: If customers open multiple tickets for the same issue, you can merge them. Closing: Let customers close tickets that are now resolved, or do it yourself. Filtering: Filter the tickets you see by status and ticket type. |
Title | eCommerce and Subscriptions |
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Description | Paid membership: Sell access to sections of your website, or offer member privileges. Shopping cart for running an online store Extendable framework: Programmers can easily add new product types to sell, or payment gateways / tax services / shipping providers. Multiple payment gateways: Accepts payments via PayPal or other gateways developers may add, and manual transactions (cash/cheque). Invoicing support: Including status tracking and online payment tracking. Basic accounting support: Input your incoming and outgoing transactions to get a basic ledger, profit-and-loss, and cashflow charting. Currency conversions: Perform automatic currency conversions within your website pages (requires an API key). |
Title | Featured Content |
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Description | Random quotes: Put random quotes (e.g. testimonials) into your design. Awards: Showcase your most popular content, and optionally award the submitter with points. Tags: Set keyword tags for content and display tag clouds. Recent content: Automatically feature links to your most recent content (via main_multi_content block). Show website statistics to your visitors (via stats graphs or page hit counters). Random content: Feature random content from your website specified via a sophisticated filtering language. |
Top 10 Entries
Question | How do I install geo-location data for Composr statistics? |
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Answer | Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed. |
Question | What are the key differences between Google Analytics and Composr statistics? |
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Answer | While there is some overlap, Composr statistics and Google Analytics are complementary tools. Google Analytics Pros:
Google Analytics Cons:
Composr Statistics Pros:
Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics. |
Question | What tools and strategies can be used for staff training and development? |
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Answer | While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success. |
Question | How can potential conflicts between staff members be avoided (regarding content moderation)? |
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Answer | Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination. Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination. |
Question | What should be considered when assigning roles and responsibilities to staff? |
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Answer | When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff. Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance. |
Question | How can staff be effectively managed in a Composr community? |
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Answer | Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success. |
Question | How should staff members be chosen for a Composr-based online community? |
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Answer | Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
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Question | How can content issues be reported and addressed by staff? |
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Answer | Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken. |
Question | How can staff members collaborate effectively in Composr? |
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Answer | Composr offers various tools to facilitate staff collaboration:
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Question | What defines a staff member in Composr? |
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Answer | There are two ways to define "staff" in Composr:
Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff." |