Structure: Composr's forums follow a hierarchical structure. You can create forum groupings, forums, and sub-forums (and sub-sub-forums etc) in that order of hierarchy.
Strategies: Avoid creating too many forums, which can dilute activity. Start with a few well-defined forums and expand as needed.
Permissions: Use Composr's permission system to control access to forums and features. For example, you can create private staff forums.
Composr provides several tools to help you stay up-to-date with forum activity:
Virtual Forums: Special forums like "Posts since last visit" and "Topics with unread posts" provide filtered views of recent activity.
Read Status: Topics with unread posts are displayed in bold with a jump-to-first-unread link. You can manually mark topics or entire forums as read or unread.
Notifications: You can enable email notifications for specific topics or forums, either manually or automatically based on your activity.
What security measures should I consider for local payments?
Answer
While Composr supports local payments (Authorize.Net), it requires high PCI compliance. Ensure you adhere to the PCI Data Security Standard (PCI DSS) guidelines, including secure coding practices, firewalls, intrusion detection systems, regular security audits, and staff screening.
Composr provides tools for monitoring your eCommerce activities:
Sales list management: Cancel purchases, view sales history, and manage refunds (Admin Zone > Audit > eCommerce > Sales list management).
Charts: Generate profit/loss accounts and cash flow diagrams for specific periods (Admin Zone > Audit > eCommerce, and Admin Zone > Audit > Site statistics).
Manual transactions: Record transactions outside of Composr for accurate accounting (Admin Zone > Audit > eCommerce > Manual transaction).
Monetary payments: Issue refunds through your payment gateway.
Point payments: Manually refund points through the points system.
Cancellations: Cancel purchases in the Admin Zone to allow repurchasing. Remember to manually undo any associated actions (e.g., removing name highlighting).
Composr supports PayPal, CCBill, and Authorize.Net for processing payments. While Composr could be extended to support other gateways, doing so may require professional development and customization.
System-defined staff: This includes administrators and super moderators who have specific privileges within the forum/member system (Conversr).
Privilege-based staff: Anyone granted the necessary permissions for a particular situation is considered staff for that context.
Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff."
