Features: A-Z Index

A

Administration Zone

Administration Zone

B

Banners

Banners

C

Calendar

Calendar

Catalogues

Catalogues

Chatrooms and IM

Chatrooms and IM

Community features

Community features

Content Sharing

Content Sharing

Conversr Forums

Conversr Forums

Conversr Topic Polls

Conversr Topic Polls

D

Design without barriers

Design without barriers

Downloads

Downloads

E

Ease of Use

Ease of Use

eCommerce and Subscriptions

eCommerce and Subscriptions

Extendable

Extendable

F

Featured Content

Featured Content

G

Galleries

Galleries

I

Installation

Installation

Integration

Integration

L

Localisation

Localisation

M

Membership

Membership

N

News and Blogs

News and Blogs

Newsletters

Newsletters

P

Parental Controls

Parental Controls

Performance

Performance

Points

Points

Privacy Tools

Privacy Tools

Q

Quizzes and Surveys

Quizzes and Surveys

R

Rich Media

Rich Media

S

Search Engine Optimisation

Search Engine Optimisation

Searching

Searching

Security

Security

Spam Protection

Spam Protection

Stay on Top

Stay on Top

Structure / Navigation

Structure / Navigation

Support Tickets

Support Tickets

T

Template Programming Language

Template Programming Language

Testing tools

Testing tools

Themeing tools

Themeing tools

Third party integration

Third party integration

W

Warnings / Moderation

Warnings / Moderation

Web Pages

Web Pages

Web standards

Web standards

Website Polls

Website Polls

White-labeling (Debranding)

White-labeling (Debranding)

Wiki+

Wiki+

Newest 10 Entries

Question How do I install geo-location data for Composr statistics?
Answer Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed.

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Question What are the key differences between Google Analytics and Composr statistics?
Answer While there is some overlap, Composr statistics and Google Analytics are complementary tools.

Google Analytics Pros:
  • Offers sophisticated functionality for professional marketers.
  • Integrates with other Google products like AdSense and Search Console.
  • Provides insights based on Google's marketing data, such as visitor demographics.

Google Analytics Cons:
  • Limited to web visit data unless custom programming or complex configuration is implemented.
  • Relies on JavaScript for tracking, which can be blocked by users.
  • Uses tracking cookies, raising privacy concerns and potential GDPR compliance issues.
  • Data is potentially sold to third-party data brokers or used for targeted advertising by Google.
  • Closed-source platform.

Composr Statistics Pros:
  • Server-side tracking, independent of JavaScript and browser configurations.
  • Contextual information and graphs for data beyond web visits (e.g., sales).
  • Enhanced privacy as it only uses IP addresses, session IDs, and member IDs.
  • Complete data control as it is hosted on your website.
  • Open-source addon, fully customizable.

Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics.

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Question What tools and strategies can be used for staff training and development?
Answer While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
  • Documentation & Tutorials: Utilize the extensive Composr documentation and tutorials available online to familiarize staff with the platform's functionalities.
  • Mentorship: Pair experienced staff with newcomers to provide guidance and support during the initial learning phase.
  • Private Forums & Chat: Create dedicated communication channels where staff can exchange knowledge, ask questions, and share best practices.
  • Regular Meetings: Conduct regular staff meetings to discuss updates, share information, and address any arising challenges.
  • External Resources: Leverage external resources like online courses or workshops focused on relevant skills, such as content management or community moderation.

By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success.

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Question How can potential conflicts between staff members be avoided (regarding content moderation)?
Answer Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination.

Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination.

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Question What should be considered when assigning roles and responsibilities to staff?
Answer When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff.

Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance.

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Question How can staff be effectively managed in a Composr community?
Answer Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
  • Respect staff limitations: Avoid overwhelming staff with excessive workload or overly ambitious site expansions.
  • Active involvement: Maintain active involvement in overseeing staff activities and ensuring their effective functioning.
  • Open communication: Engage in regular communication, providing feedback, addressing concerns, and recognizing achievements.
  • Foster teamwork: Encourage collaboration and information sharing among staff members.
  • Lead by example: Ensure staff adhere to community rules and demonstrate expected behavior.
  • Empowerment and trust: Grant sufficient freedom and control to enable staff to excel in their roles.

By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success.

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Question How should staff members be chosen for a Composr-based online community?
Answer Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
  • Genuine interest: Look for members passionate about the community and its goals.
  • Available time: Ensure potential staff can dedicate sufficient time to fulfill their responsibilities.
  • Relevant skills: Prioritize skills and experience aligned with the specific role requirements.
  • Maturity and discipline: Seek individuals who demonstrate responsible behavior and commitment.
  • Recruitment methods like directly approaching active community members or allowing the Composr points system (or the karma non-bundled addon) to identify dedicated contributors can be more effective than traditional advertising.

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Question How can content issues be reported and addressed by staff?
Answer Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
  • Report links: "Report this" links embedded throughout the site enable users to flag content for review.
  • Custom reporting interface: Forums offer a dedicated interface for reporting individual posts.
  • Anonymous reporting: Logged-in users can choose to report content anonymously.
  • Ticket-based management: Reports are automatically created as support tickets, facilitating staff collaboration and record-keeping.
  • Comprehensive report details: Tickets include content title, type, ID, submitter information, an embedded rendering of the reported content, and the reporter's explanation.

This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken.

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Question How can staff members collaborate effectively in Composr?
Answer Composr offers various tools to facilitate staff collaboration:
  • Private forums: Dedicated forums with restricted access enable staff to discuss site operations and coordinate activities. Composr installs a staff forum by default in Conversr.
  • Conflict detection: When multiple staff members attempt to edit the same resource simultaneously, Composr displays warnings at the top to prevent accidental overwrites.
  • Staff checklist & dashboard: The Admin Zone dashboard provides a shared checklist for task management, along with space for notes and links.
  • Staff notifications and tickets system: Staff receive notifications about various site events, including support tickets from the "Contact Us" page, allowing for efficient issue handling.
  • Content notes: Staff can embed notes within Comcode or use dedicated "staff notes" fields for various content types to share information and context.
  • Validation and workflows: Content can be intentionally left unvalidated even by staff, enabling secondary checks before publishing. A dedicated workflows addon allows for complex approval processes with multiple stages involving different staff groups.

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Question What defines a staff member in Composr?
Answer There are two ways to define "staff" in Composr:
  • System-defined staff: This includes administrators and super moderators who have specific privileges within the forum/member system (Conversr).
  • Privilege-based staff: Anyone granted the necessary permissions for a particular situation is considered staff for that context.

Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff."

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Top 10 Entries

Question How does the search engine handle different languages?
Answer Composr's fast custom index supports multiple languages. Content is indexed based on its translated version, ensuring that you get relevant results even when searching in a different language.

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Question What are quoted phrases and how do they work?
Answer Quoted phrases allow you to search for an exact sequence of words. For example, searching for "red apple" will only return results containing that exact phrase. Keep in mind that enabling quoted phrases can increase disk space usage.

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Question How do stop words affect search results?
Answer Stop words are common words (like "the", "a", "is") that are ignored by the search engine because they add noise and don't contribute to the meaning of the search query. You can customize the list of stop words for the fast custom index. See the search tutorial for more information.

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Question How can I improve my search results?
Answer Here are some tips for improving search results:
  • Use specific keywords: The more specific your keywords, the better your results.
  • Use boolean operators: Use "+", "-", and quotation marks to refine your search.
  • Optimize content titles and meta keywords: These fields are given priority during search, so make sure they accurately reflect your content.
  • Consider enabling the fast custom index: Especially beneficial for large websites or frequent filtered searches.

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Question What is the fast custom index and why should I use it?
Answer The fast custom index is Composr's own search engine, designed to be faster and more efficient than MySQL full-text search, especially for large websites and filtered searches.

Benefits of the fast custom index:
  • Faster filtered searches: Significantly improves search speed when you add filters like category or author.
  • Configurable stop words: Control which common words are ignored during search.
  • Better stemming: More accurately recognizes variations of words (e.g., "like" and "liking").
  • Multilingual support: Indexes content based on different language translations.

Downsides of the fast custom index:
  • Slight lag in indexing new content: New content takes a short time to be indexed.
  • Less accurate ranking: Ranking is based on the most obscure keyword, not a blend of all keywords.
  • Cannot perform blank searches: You must enter at least one keyword.

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Question Can I filter my search results?
Answer Yes, you can filter your search results by:
  • Content type: Choose to search specific content types like news, forum posts, or Comcode pages.
  • Author/Submitter: Search for content submitted by a specific member.
  • Date: Limit your search to content submitted within a specific time frame.
  • Category (for certain content types): Narrow down your search to specific categories within a content type.

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Question What is the difference between natural and boolean searching?
Answer Natural search is a more relaxed approach where you type in your search terms and Composr tries to find the most relevant results, even if they don't contain all the words. It's like a Google search.

Boolean search requires more precision and uses operators like "+", "-", and quotation marks to define exactly what you're looking for. For example, searching for "+car -maintenance" will only return results that contain the word "car" but not "maintenance".

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Question How do I search my Composr website?
Answer There are a few ways to search your Composr website:
  • Using the search bar in the header: This is the simplest way to search. Just type your search term in the box and click the search button.
  • Using the 'Search' module: This module offers more detailed search options. You can access it via the 'site:search' page-link (usually under About > Search in the default menu).
  • From the Forum: Click the 'Search' button on the forum or use the contextual search box on the forum member bar. This will search within your current forum or topic.

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Question How do I mark correct answers in a quiz?
Answer For questions with predefined answers, you can mark correct answers by adding [*] after the answer. If no answer is marked correct, the question will require manual marking. You can also use the [UNMARKED] tag after a question to exclude it from scoring.

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Question What is the input syntax for quiz questions?
Answer Quiz questions are inputted in blocks, separated by blank lines. The first line is the question, followed by potential answers on subsequent lines. Different question types are indicated by tags after the question, such as [MULTIPLECHOICE], [MULTIMULTIPLE], [LONG], [SHORT], and [SHORT_STRICT].

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