Features: A-Z Index

A

Administration Zone

Administration Zone

B

Banners

Banners

C

Calendar

Calendar

Catalogues

Catalogues

Chatrooms and IM

Chatrooms and IM

Community features

Community features

Content Sharing

Content Sharing

Conversr Forums

Conversr Forums

Conversr Topic Polls

Conversr Topic Polls

D

Design without barriers

Design without barriers

Downloads

Downloads

E

Ease of Use

Ease of Use

eCommerce and Subscriptions

eCommerce and Subscriptions

Extendable

Extendable

F

Featured Content

Featured Content

G

Galleries

Galleries

I

Installation

Installation

Integration

Integration

L

Localisation

Localisation

M

Membership

Membership

N

News and Blogs

News and Blogs

Newsletters

Newsletters

P

Parental Controls

Parental Controls

Performance

Performance

Points

Points

Privacy Tools

Privacy Tools

Q

Quizzes and Surveys

Quizzes and Surveys

R

Rich Media

Rich Media

S

Search Engine Optimisation

Search Engine Optimisation

Searching

Searching

Security

Security

Spam Protection

Spam Protection

Stay on Top

Stay on Top

Structure / Navigation

Structure / Navigation

Support Tickets

Support Tickets

T

Template Programming Language

Template Programming Language

Testing tools

Testing tools

Themeing tools

Themeing tools

Third party integration

Third party integration

W

Warnings / Moderation

Warnings / Moderation

Web Pages

Web Pages

Web standards

Web standards

Website Polls

Website Polls

White-labeling (Debranding)

White-labeling (Debranding)

Wiki+

Wiki+

Newest 10 Entries

Question How do I install geo-location data for Composr statistics?
Answer Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed.

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Question What are the key differences between Google Analytics and Composr statistics?
Answer While there is some overlap, Composr statistics and Google Analytics are complementary tools.

Google Analytics Pros:
  • Offers sophisticated functionality for professional marketers.
  • Integrates with other Google products like AdSense and Search Console.
  • Provides insights based on Google's marketing data, such as visitor demographics.

Google Analytics Cons:
  • Limited to web visit data unless custom programming or complex configuration is implemented.
  • Relies on JavaScript for tracking, which can be blocked by users.
  • Uses tracking cookies, raising privacy concerns and potential GDPR compliance issues.
  • Data is potentially sold to third-party data brokers or used for targeted advertising by Google.
  • Closed-source platform.

Composr Statistics Pros:
  • Server-side tracking, independent of JavaScript and browser configurations.
  • Contextual information and graphs for data beyond web visits (e.g., sales).
  • Enhanced privacy as it only uses IP addresses, session IDs, and member IDs.
  • Complete data control as it is hosted on your website.
  • Open-source addon, fully customizable.

Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics.

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Question What tools and strategies can be used for staff training and development?
Answer While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
  • Documentation & Tutorials: Utilize the extensive Composr documentation and tutorials available online to familiarize staff with the platform's functionalities.
  • Mentorship: Pair experienced staff with newcomers to provide guidance and support during the initial learning phase.
  • Private Forums & Chat: Create dedicated communication channels where staff can exchange knowledge, ask questions, and share best practices.
  • Regular Meetings: Conduct regular staff meetings to discuss updates, share information, and address any arising challenges.
  • External Resources: Leverage external resources like online courses or workshops focused on relevant skills, such as content management or community moderation.

By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success.

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Question How can potential conflicts between staff members be avoided (regarding content moderation)?
Answer Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination.

Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination.

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Question What should be considered when assigning roles and responsibilities to staff?
Answer When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff.

Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance.

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Question How can staff be effectively managed in a Composr community?
Answer Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
  • Respect staff limitations: Avoid overwhelming staff with excessive workload or overly ambitious site expansions.
  • Active involvement: Maintain active involvement in overseeing staff activities and ensuring their effective functioning.
  • Open communication: Engage in regular communication, providing feedback, addressing concerns, and recognizing achievements.
  • Foster teamwork: Encourage collaboration and information sharing among staff members.
  • Lead by example: Ensure staff adhere to community rules and demonstrate expected behavior.
  • Empowerment and trust: Grant sufficient freedom and control to enable staff to excel in their roles.

By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success.

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Question How should staff members be chosen for a Composr-based online community?
Answer Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
  • Genuine interest: Look for members passionate about the community and its goals.
  • Available time: Ensure potential staff can dedicate sufficient time to fulfill their responsibilities.
  • Relevant skills: Prioritize skills and experience aligned with the specific role requirements.
  • Maturity and discipline: Seek individuals who demonstrate responsible behavior and commitment.
  • Recruitment methods like directly approaching active community members or allowing the Composr points system (or the karma non-bundled addon) to identify dedicated contributors can be more effective than traditional advertising.

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Question How can content issues be reported and addressed by staff?
Answer Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
  • Report links: "Report this" links embedded throughout the site enable users to flag content for review.
  • Custom reporting interface: Forums offer a dedicated interface for reporting individual posts.
  • Anonymous reporting: Logged-in users can choose to report content anonymously.
  • Ticket-based management: Reports are automatically created as support tickets, facilitating staff collaboration and record-keeping.
  • Comprehensive report details: Tickets include content title, type, ID, submitter information, an embedded rendering of the reported content, and the reporter's explanation.

This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken.

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Question How can staff members collaborate effectively in Composr?
Answer Composr offers various tools to facilitate staff collaboration:
  • Private forums: Dedicated forums with restricted access enable staff to discuss site operations and coordinate activities. Composr installs a staff forum by default in Conversr.
  • Conflict detection: When multiple staff members attempt to edit the same resource simultaneously, Composr displays warnings at the top to prevent accidental overwrites.
  • Staff checklist & dashboard: The Admin Zone dashboard provides a shared checklist for task management, along with space for notes and links.
  • Staff notifications and tickets system: Staff receive notifications about various site events, including support tickets from the "Contact Us" page, allowing for efficient issue handling.
  • Content notes: Staff can embed notes within Comcode or use dedicated "staff notes" fields for various content types to share information and context.
  • Validation and workflows: Content can be intentionally left unvalidated even by staff, enabling secondary checks before publishing. A dedicated workflows addon allows for complex approval processes with multiple stages involving different staff groups.

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Question What defines a staff member in Composr?
Answer There are two ways to define "staff" in Composr:
  • System-defined staff: This includes administrators and super moderators who have specific privileges within the forum/member system (Conversr).
  • Privilege-based staff: Anyone granted the necessary permissions for a particular situation is considered staff for that context.

Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff."

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Top 10 Entries

Question How do I embed content from other modules into a Comcode page?
Answer You can use various blocks to embed content from different modules:

  • main_content block: Allows you to feature individual entries from modules/content like news or articles.
  • main_multi_content, main_cc_embed, main_gallery_embed, main_news blocks: Enable you to pull in and display multiple entries based on categories or other criteria.
  • main_include_module block: Provides a powerful way to integrate any module screen directly into a Comcode page.

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Question What is the difference between blocks and boxes in Composr?
Answer While both terms may seem similar, they have distinct meanings in Composr:
  • Blocks are functional units that generate dynamic content or provide specific features. They don't inherently have a visual form and their output can vary widely.
  • Boxes are a visual design element in Composr, essentially containers that visually group content on a page and often with a title at the top.

In practice, blocks often place their content within a box, but this isn't a requirement / standard.

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Question Can I customize the appearance of blocks?
Answer Yes, you can customize the appearance of blocks by editing the associated templates and CSS. Each block typically has a corresponding template file (e.g., BLOCK_MAIN_NEWS.tpl for the main_news block) that controls its HTML structure. You can modify this template to change the layout and styling of the block's output.

An easy way to do this is through the template editor in Admin Zone > Style > Themes, and click edit templates for the relevant theme.

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Question How do I add dynamic content to my Comcode pages?
Answer Composr utilizes "blocks" to embed dynamic content and functionality within Comcode pages. These blocks can range from displaying recent forum posts to showing information about the logged-in user.

To add a block, you can use the "block construction assistant" accessible via a button above the editor. This tool provides a user-friendly way to:
  • Browse and select available blocks.
  • Configure the block parameters.
  • Preview the block output.
  • Generate the necessary Comcode to embed the block.

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Question How do I create a new Comcode page?
Answer Composr provides two easy ways to create a new Comcode page:

Method 1: Direct URL Entry
Type the desired URL of your new page into your browser's address bar.
Since the page doesn't exist yet, Composr will present you with a 404 error and a link to create it. Click the link to open the Comcode page editor.

Method 2: Admin Zone
Navigate to Admin Zone > Content > Pages (Comcode pages).
Scroll down to the list of existing pages and enter the name of your new page using the ":" (page-link) format. For example, a new page in the Welcome zone named "about" would be entered as ":about", or a new page in the "site" zone named "foobar" would be entered as "site:foobar".

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Question What are Comcode pages?
Answer Comcode pages are standalone content pages within the Composr system that you can create and edit using either a WYSIWYG editor, a simple markup language called Comcode, or a combination of both.

Think of them as documents within your website, offering flexibility beyond the structured content provided by modules like forums or news. You can use them to build landing pages, about us sections, contact pages, and more.

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Question Can I create custom Comcode tags?
Answer Yes, you can create custom Comcode tags through the Admin Zone > Setup > Custom Comcode. This allows you to add unique functionality or wrap specific HTML code (especially if you use a certain block of HTML frequently on your site) for easier use. Custom Comcode tags can be tailored to your needs and even include your own parameters. You can also specify if the Comcode is dangerous so only those with elevated privileges can use it.

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Question What are the security considerations when using Comcode?
Answer Composr has a multi-tiered security system for Comcode. HTML code is filtered based on user permissions to prevent XSS attacks. Content is parsed with different credentials depending on who is editing or adding it, ensuring users can't elevate their privileges by modifying existing content.

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Question What is oEmbed and how does it work with Comcode?
Answer oEmbed is a system that allows you to embed content from other websites simply by pasting its URL. When you paste a supported link in Comcode, oEmbed will automatically embed the content for you in a nicely-formatted box. For example, pasting a YouTube video link will embed the video directly into your content so it can be played on your website.

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Question How do I add attachments to my content?
Answer Composr has an integrated attachment system. You can upload files, like images or documents, via the attachments section (or the image button if using the WYSIWYG editor with simplified attachments UI), and they will be automatically added to your Comcode using the attachment tag. You can then move this tag within your content to position the attachment as needed.

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