Features: A-Z Index

A

Administration Zone

Administration Zone

B

Banners

Banners

C

Calendar

Calendar

Catalogues

Catalogues

Chatrooms and IM

Chatrooms and IM

Community features

Community features

Content Sharing

Content Sharing

Conversr Forums

Conversr Forums

Conversr Topic Polls

Conversr Topic Polls

D

Design without barriers

Design without barriers

Downloads

Downloads

E

Ease of Use

Ease of Use

eCommerce and Subscriptions

eCommerce and Subscriptions

Extendable

Extendable

F

Featured Content

Featured Content

G

Galleries

Galleries

I

Installation

Installation

Integration

Integration

L

Localisation

Localisation

M

Membership

Membership

N

News and Blogs

News and Blogs

Newsletters

Newsletters

P

Parental Controls

Parental Controls

Performance

Performance

Points

Points

Privacy Tools

Privacy Tools

Q

Quizzes and Surveys

Quizzes and Surveys

R

Rich Media

Rich Media

S

Search Engine Optimisation

Search Engine Optimisation

Searching

Searching

Security

Security

Spam Protection

Spam Protection

Stay on Top

Stay on Top

Structure / Navigation

Structure / Navigation

Support Tickets

Support Tickets

T

Template Programming Language

Template Programming Language

Testing tools

Testing tools

Themeing tools

Themeing tools

Third party integration

Third party integration

W

Warnings / Moderation

Warnings / Moderation

Web Pages

Web Pages

Web standards

Web standards

Website Polls

Website Polls

White-labeling (Debranding)

White-labeling (Debranding)

Wiki+

Wiki+

Newest 10 Entries

Question How do I install geo-location data for Composr statistics?
Answer Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed.

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Question What are the key differences between Google Analytics and Composr statistics?
Answer While there is some overlap, Composr statistics and Google Analytics are complementary tools.

Google Analytics Pros:
  • Offers sophisticated functionality for professional marketers.
  • Integrates with other Google products like AdSense and Search Console.
  • Provides insights based on Google's marketing data, such as visitor demographics.

Google Analytics Cons:
  • Limited to web visit data unless custom programming or complex configuration is implemented.
  • Relies on JavaScript for tracking, which can be blocked by users.
  • Uses tracking cookies, raising privacy concerns and potential GDPR compliance issues.
  • Data is potentially sold to third-party data brokers or used for targeted advertising by Google.
  • Closed-source platform.

Composr Statistics Pros:
  • Server-side tracking, independent of JavaScript and browser configurations.
  • Contextual information and graphs for data beyond web visits (e.g., sales).
  • Enhanced privacy as it only uses IP addresses, session IDs, and member IDs.
  • Complete data control as it is hosted on your website.
  • Open-source addon, fully customizable.

Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics.

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Question What tools and strategies can be used for staff training and development?
Answer While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
  • Documentation & Tutorials: Utilize the extensive Composr documentation and tutorials available online to familiarize staff with the platform's functionalities.
  • Mentorship: Pair experienced staff with newcomers to provide guidance and support during the initial learning phase.
  • Private Forums & Chat: Create dedicated communication channels where staff can exchange knowledge, ask questions, and share best practices.
  • Regular Meetings: Conduct regular staff meetings to discuss updates, share information, and address any arising challenges.
  • External Resources: Leverage external resources like online courses or workshops focused on relevant skills, such as content management or community moderation.

By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success.

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Question How can potential conflicts between staff members be avoided (regarding content moderation)?
Answer Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination.

Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination.

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Question What should be considered when assigning roles and responsibilities to staff?
Answer When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff.

Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance.

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Question How can staff be effectively managed in a Composr community?
Answer Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
  • Respect staff limitations: Avoid overwhelming staff with excessive workload or overly ambitious site expansions.
  • Active involvement: Maintain active involvement in overseeing staff activities and ensuring their effective functioning.
  • Open communication: Engage in regular communication, providing feedback, addressing concerns, and recognizing achievements.
  • Foster teamwork: Encourage collaboration and information sharing among staff members.
  • Lead by example: Ensure staff adhere to community rules and demonstrate expected behavior.
  • Empowerment and trust: Grant sufficient freedom and control to enable staff to excel in their roles.

By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success.

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Question How should staff members be chosen for a Composr-based online community?
Answer Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
  • Genuine interest: Look for members passionate about the community and its goals.
  • Available time: Ensure potential staff can dedicate sufficient time to fulfill their responsibilities.
  • Relevant skills: Prioritize skills and experience aligned with the specific role requirements.
  • Maturity and discipline: Seek individuals who demonstrate responsible behavior and commitment.
  • Recruitment methods like directly approaching active community members or allowing the Composr points system (or the karma non-bundled addon) to identify dedicated contributors can be more effective than traditional advertising.

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Question How can content issues be reported and addressed by staff?
Answer Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
  • Report links: "Report this" links embedded throughout the site enable users to flag content for review.
  • Custom reporting interface: Forums offer a dedicated interface for reporting individual posts.
  • Anonymous reporting: Logged-in users can choose to report content anonymously.
  • Ticket-based management: Reports are automatically created as support tickets, facilitating staff collaboration and record-keeping.
  • Comprehensive report details: Tickets include content title, type, ID, submitter information, an embedded rendering of the reported content, and the reporter's explanation.

This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken.

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Question How can staff members collaborate effectively in Composr?
Answer Composr offers various tools to facilitate staff collaboration:
  • Private forums: Dedicated forums with restricted access enable staff to discuss site operations and coordinate activities. Composr installs a staff forum by default in Conversr.
  • Conflict detection: When multiple staff members attempt to edit the same resource simultaneously, Composr displays warnings at the top to prevent accidental overwrites.
  • Staff checklist & dashboard: The Admin Zone dashboard provides a shared checklist for task management, along with space for notes and links.
  • Staff notifications and tickets system: Staff receive notifications about various site events, including support tickets from the "Contact Us" page, allowing for efficient issue handling.
  • Content notes: Staff can embed notes within Comcode or use dedicated "staff notes" fields for various content types to share information and context.
  • Validation and workflows: Content can be intentionally left unvalidated even by staff, enabling secondary checks before publishing. A dedicated workflows addon allows for complex approval processes with multiple stages involving different staff groups.

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Question What defines a staff member in Composr?
Answer There are two ways to define "staff" in Composr:
  • System-defined staff: This includes administrators and super moderators who have specific privileges within the forum/member system (Conversr).
  • Privilege-based staff: Anyone granted the necessary permissions for a particular situation is considered staff for that context.

Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff."

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Top 10 Entries

Question What Image and Video Formats are Supported?
Answer Images:
  • .jpg/.jpeg: Highly compressed, best for photos due to minimal noticeable quality loss.
  • .png: Good compression with no quality loss, ideal if bandwidth isn't a concern.
  • .gif: Limited to 256 colors and poor compression. Better alternatives are video or APNG.
Note that Composr does not support SVG because hackers can leverage the XML-like structure of SVG files to compromise a website.

Videos:
  • .mp4 (h.264 aac encoding): The recommended format, widely supported.
  • .mov (h.264 aac encoding): Identical to .mp4.
  • .webm: Supported natively in most browsers, but requires plugins for Internet Explorer/Microsoft Edge and Safari.

Other formats, while they may work, are generally discouraged due to compatibility issues and lack of consistent addon or browser support.

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Question What are Composr Galleries?
Answer Composr Galleries are a system for storing, organizing, and displaying images and videos. They function like categories, allowing you to group related media together. Galleries can be structured hierarchically, with sub-galleries nested under parent galleries, similar to a folder system. Each gallery has settings that control its appearance and behavior.

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Question How are forums structured in Composr?
Answer Composr forums are organized hierarchically:
  • Forum Groupings: Broad categories that contain forums.
  • Forums: Contain topics related to a specific subject.
  • Sub-forums: Forums nested under other forums, providing further categorization.
  • Topics: Threads of conversation containing a series of posts.
  • Posts: Individual messages within a topic.

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Question How do I debug email integration issues?
Answer
  • Email Tracking: Composr marks emails as read when processing posts. Marking an email unread will trigger re-processing.
  • Log File: Create an empty file named data_custom/mail_integration.log to capture detailed log data for troubleshooting.

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Question How can I control who can post in my forums?
Answer You can manage posting permissions using Composr's usergroup system.

  • Forum View Access: Determine which usergroups can view each forum.
  • Privilege Overrides: Grant or deny specific privileges (e.g., posting) to usergroups within a forum.
  • Bypass Validation: Allow trusted members to post without moderation (or vice versa, require validation for certain usergroups).

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Question What special features does Composr's Conversr offer compared to other forum software?
Answer
  • Advanced Polls: Blind polls, forcing or setting of default options, and point-weighting.
  • Private Topics: More sophisticated than traditional private messages.
  • Forum Introduction Questions: A flexible way to control access and encourage engagement (e.g. forum-specific rules or forum passwords).
  • Cascading Topics: Pinned topics that appear in multiple forums.
  • Integrated Moderation: Streamlined moderation tools within the forum interface.

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Question How do topic polls work?
Answer Topic polls are a powerful tool for gauging opinion within discussions. You can:

  • Control Result Visibility: Choose whether results are visible before voting.
  • Require Topic Reply: Force users to reply to the topic before voting.
  • Show Voter Identities: Optionally display which members voted for each option.
  • Allow Vote Revocation: Let voters change their vote while the poll is open.
  • Set Voting Close Time: Define a specific date or time for the poll to close.
  • Restrict Selections: Limit the number of options voters can choose.
  • Allow Guest Voting: Enable voting for unregistered users.
  • Weight Votes by Points: Give more influential members greater voting power (requires the points addon).

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Question What are the different types of posts in Composr forums?
Answer
  • Regular Posts: Standard posts made by members within a topic.
  • Quick Replies: Shorter replies made directly from the topic view.
  • Anonymous Posts: Members can choose to post anonymously, appearing as a guest. Staff can track the actual user if needed.
  • Emphasised posts: Posts made by staff (or marked by staff) which are highlighted to draw attention as they are important.
  • Whispers: Private messages embedded within public topics, allowing for side conversations.
  • Private Topic Posts: Private messages sent between specific members (e.g. an on-site "inbox").

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Question Can I integrate email with my forums (mailing list)?
Answer Yes, you can enable email integration for each forum individually. This allows members to post and receive updates via email.

Requirements:
  • PHP IMAP extension installed
  • System scheduler (Cron) running
  • IMAP-compatible mail server

Recommended:
  • Mail server enforces SPF and DKIM for email validation
  • Mail server limits email size to prevent abuse
  • System scheduler runs frequently (e.g., every minute) so members get prompt updates

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Question How do I organize my forums effectively?
Answer
  • Structure: Composr's forums follow a hierarchical structure. You can create forum groupings, forums, and sub-forums (and sub-sub-forums etc) in that order of hierarchy.
  • Strategies: Avoid creating too many forums, which can dilute activity. Start with a few well-defined forums and expand as needed.
  • Permissions: Use Composr's permission system to control access to forums and features. For example, you can create private staff forums.

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