Features: A-Z Index

A

Administration Zone

Administration Zone

B

Banners

Banners

C

Calendar

Calendar

Catalogues

Catalogues

Chatrooms and IM

Chatrooms and IM

Community features

Community features

Content Sharing

Content Sharing

Conversr Forums

Conversr Forums

Conversr Topic Polls

Conversr Topic Polls

D

Design without barriers

Design without barriers

Downloads

Downloads

E

Ease of Use

Ease of Use

eCommerce and Subscriptions

eCommerce and Subscriptions

Extendable

Extendable

F

Featured Content

Featured Content

G

Galleries

Galleries

I

Installation

Installation

Integration

Integration

L

Localisation

Localisation

M

Membership

Membership

N

News and Blogs

News and Blogs

Newsletters

Newsletters

P

Parental Controls

Parental Controls

Performance

Performance

Points

Points

Privacy Tools

Privacy Tools

Q

Quizzes and Surveys

Quizzes and Surveys

R

Rich Media

Rich Media

S

Search Engine Optimisation

Search Engine Optimisation

Searching

Searching

Security

Security

Spam Protection

Spam Protection

Stay on Top

Stay on Top

Structure / Navigation

Structure / Navigation

Support Tickets

Support Tickets

T

Template Programming Language

Template Programming Language

Testing tools

Testing tools

Themeing tools

Themeing tools

Third party integration

Third party integration

W

Warnings / Moderation

Warnings / Moderation

Web Pages

Web Pages

Web standards

Web standards

Website Polls

Website Polls

White-labeling (Debranding)

White-labeling (Debranding)

Wiki+

Wiki+

Newest 10 Entries

Question How do I install geo-location data for Composr statistics?
Answer Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed.
Question What are the key differences between Google Analytics and Composr statistics?
Answer While there is some overlap, Composr statistics and Google Analytics are complementary tools.

Google Analytics Pros:
  • Offers sophisticated functionality for professional marketers.
  • Integrates with other Google products like AdSense and Search Console.
  • Provides insights based on Google's marketing data, such as visitor demographics.

Google Analytics Cons:
  • Limited to web visit data unless custom programming or complex configuration is implemented.
  • Relies on JavaScript for tracking, which can be blocked by users.
  • Uses tracking cookies, raising privacy concerns and potential GDPR compliance issues.
  • Data is potentially sold to third-party data brokers or used for targeted advertising by Google.
  • Closed-source platform.

Composr Statistics Pros:
  • Server-side tracking, independent of JavaScript and browser configurations.
  • Contextual information and graphs for data beyond web visits (e.g., sales).
  • Enhanced privacy as it only uses IP addresses, session IDs, and member IDs.
  • Complete data control as it is hosted on your website.
  • Open-source addon, fully customizable.

Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics.
Question What tools and strategies can be used for staff training and development?
Answer While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
  • Documentation & Tutorials: Utilize the extensive Composr documentation and tutorials available online to familiarize staff with the platform's functionalities.
  • Mentorship: Pair experienced staff with newcomers to provide guidance and support during the initial learning phase.
  • Private Forums & Chat: Create dedicated communication channels where staff can exchange knowledge, ask questions, and share best practices.
  • Regular Meetings: Conduct regular staff meetings to discuss updates, share information, and address any arising challenges.
  • External Resources: Leverage external resources like online courses or workshops focused on relevant skills, such as content management or community moderation.

By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success.
Question How can potential conflicts between staff members be avoided (regarding content moderation)?
Answer Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination.

Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination.
Question What should be considered when assigning roles and responsibilities to staff?
Answer When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff.

Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance.
Question How can staff be effectively managed in a Composr community?
Answer Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
  • Respect staff limitations: Avoid overwhelming staff with excessive workload or overly ambitious site expansions.
  • Active involvement: Maintain active involvement in overseeing staff activities and ensuring their effective functioning.
  • Open communication: Engage in regular communication, providing feedback, addressing concerns, and recognizing achievements.
  • Foster teamwork: Encourage collaboration and information sharing among staff members.
  • Lead by example: Ensure staff adhere to community rules and demonstrate expected behavior.
  • Empowerment and trust: Grant sufficient freedom and control to enable staff to excel in their roles.

By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success.
Question How should staff members be chosen for a Composr-based online community?
Answer Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
  • Genuine interest: Look for members passionate about the community and its goals.
  • Available time: Ensure potential staff can dedicate sufficient time to fulfill their responsibilities.
  • Relevant skills: Prioritize skills and experience aligned with the specific role requirements.
  • Maturity and discipline: Seek individuals who demonstrate responsible behavior and commitment.
  • Recruitment methods like directly approaching active community members or allowing the Composr points system (or the karma non-bundled addon) to identify dedicated contributors can be more effective than traditional advertising.
Question How can content issues be reported and addressed by staff?
Answer Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
  • Report links: "Report this" links embedded throughout the site enable users to flag content for review.
  • Custom reporting interface: Forums offer a dedicated interface for reporting individual posts.
  • Anonymous reporting: Logged-in users can choose to report content anonymously.
  • Ticket-based management: Reports are automatically created as support tickets, facilitating staff collaboration and record-keeping.
  • Comprehensive report details: Tickets include content title, type, ID, submitter information, an embedded rendering of the reported content, and the reporter's explanation.

This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken.
Question How can staff members collaborate effectively in Composr?
Answer Composr offers various tools to facilitate staff collaboration:
  • Private forums: Dedicated forums with restricted access enable staff to discuss site operations and coordinate activities. Composr installs a staff forum by default in Conversr.
  • Conflict detection: When multiple staff members attempt to edit the same resource simultaneously, Composr displays warnings at the top to prevent accidental overwrites.
  • Staff checklist & dashboard: The Admin Zone dashboard provides a shared checklist for task management, along with space for notes and links.
  • Staff notifications and tickets system: Staff receive notifications about various site events, including support tickets from the "Contact Us" page, allowing for efficient issue handling.
  • Content notes: Staff can embed notes within Comcode or use dedicated "staff notes" fields for various content types to share information and context.
  • Validation and workflows: Content can be intentionally left unvalidated even by staff, enabling secondary checks before publishing. A dedicated workflows addon allows for complex approval processes with multiple stages involving different staff groups.
Question What defines a staff member in Composr?
Answer There are two ways to define "staff" in Composr:
  • System-defined staff: This includes administrators and super moderators who have specific privileges within the forum/member system (Conversr).
  • Privilege-based staff: Anyone granted the necessary permissions for a particular situation is considered staff for that context.

Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff."

Top 10 Entries

Question How do I display external RSS feeds on my Composr website?
Answer Composr offers two blocks for displaying RSS and Atom feeds in a news-like format:
  • main_rss block: Suitable for main content areas
  • side_rss block: Designed for sidebars and smaller spaces

To add a block, use the Block Construction Assistant or insert the following Comcode into your page:

[block="http://example.com/feed.xml"]main_rss[/block] [block="http://example.com/feed.xml"]side_rss[/block]
Replace "http://example.com/feed.xml" with the actual feed URL.

Important: Exercise caution when using external feeds. Ensure the source is trustworthy, as malicious feeds can contain harmful code.
Question What are RSS/Atom feeds and how do they benefit my website?
Answer Feeds, in formats like RSS and Atom, are XML files that syndicate your website content, making it accessible beyond your website. They can be viewed using feed reader applications (e.g., Feedly, Vienna) or integrated into other websites or web browsers.

Composr supports both RSS and Atom for syndicating news and other content. While RSS is more common, Atom is a cleaner, standardized format. Both effectively share your content updates.

Benefits:
  • Wider audience reach: Your content becomes accessible to those using feed readers and aggregators.
  • Content repurposing: Other websites can incorporate your feed, increasing visibility.
  • Increased traffic: Users discovering your content in feeds may visit your website directly.
  • Staying on top: Those who use your RSS feeds will see when you post new news articles.
Question What are Personal Categories/Blogs in Composr? How do I create one?
Answer Composr allows members of permitted usergroups to have their own personal news categories, also known as "blogs". These blogs appear as a tab on the member's profile (Conversr-only) and may also appear in the main news block depending on your configuration.

To create a blog, a member simply adds a news post and selects their personal category. If the category doesn't exist, it will be automatically created upon submission.

A dedicated "Blogs" CMS module (Admin Zone > Content > Blogs) is available if the "Separate blogs" configuration option is enabled. This simplified module focuses on blog posting and can be used to restrict members from submitting to general website news.
Question What is "pinging" and how does it work in Composr?
Answer In blogging, "pinging" is an automatic notification sent to blog search engines and other services when you publish a new post. Composr can automatically ping services defined in Admin Zone > Setup > Configuration > Feature options. These services then index your new article, making it searchable.

A default ping service (http://pingomatic.com/ping/?title=title&blogurl=url&rssurl=rss) is pre-configured to relay your ping to numerous other services.

You can customize the ping URL with these placeholders:
  • title: The article title
  • url: The article URL
  • rss: The URL of your news RSS feed

Pinging only occurs for news categories accessible to the public (guests).
Question How do I schedule a news post to be published at a specific time?
Answer Once you have enabled the system scheduler (requires the Composr calendar and commandr addons), an advanced scheduling option will appear when adding or editing news posts. By setting a future date and time, your post will remain unvalidated until the chosen time, at which point it will be automatically validated and published.
Question How can members edit their profiles and account settings?
Answer Members can edit their profiles and account settings through the "Edit" tab on their profile page. They can change their password, update personal information, manage their avatar and signature, and adjust their privacy settings. Administrators have access to additional options for managing member accounts.
Question What is the difference between member terms?
Answer
  • Visitor: Any one or device who visits the site but is not necessarily identified
  • User: Any visitor who can be identified (e.g. has a session ID or tracked IP address)
  • Guest: A user who is not logged in (in Conversr, they all share a special "Guest" ID / account)
  • Member: A user who is logged in with a registered account on the website (they have a username and a member ID)
  • Author: Specific to the authors addon, a profile of an entity (could be a member, individual, or even a company) who makes content for the site
  • Subscriber: A user who receives newsletters from the site (they do not necessarily have to be a member)
  • Submitter: A user who submitted content (usually a member, but could be a guest if the site is very open to submissions)
  • Staff: A member who moderates any significant portion of the website
  • Super-moderator: A staff member with global moderation capabilities
    • Moderator: Same as super-moderator but does not have those capabilities globally; they may only be able to moderate certain sections or content
  • Super-administrator: A staff member with literally undeniable access to everything on the site
    • Administrator: Same as super-administrator but they might not have access to the most elevated of privileges such as accessing maintenance scripts

It's important to understand these distinctions to properly manage permissions, track user activity, and personalize the website experience.
Question What are Welcome Emails and how do they work?
Answer Welcome Emails are a series of automated emails sent to new members on a predefined schedule. They can be used to introduce the website's features, encourage engagement, and provide helpful information. Website administrators can customize the content and schedule of these emails.
Question How can I enhance or enforce the security of member passwords?
Answer Composr offers several features to improve password security:

  • Password Strength Setting: Administrators can set a minimum password strength requirement, forcing members to choose stronger passwords. Password strengths are calculated on a scale of 1-10 using algorithms that take into account letters (including case), numbers, symbols, repeat characters, use of dictionary words, and use of usernames / dates of birth / e-mail addresses.
  • Forced Password Resets: Administrators can force specific members or all members to change their passwords upon next login, enhancing security in case of potential breaches.
  • Expiring passwords: Administrators can require members to change their password after so many days.
  • Encrypted CPFs: If the server has the OpenSSL PHP extension installed, specific CPFs (such as ones containing other passwords) can be encrypted to protect sensitive member data in case of a server compromise.
Question Can I import or export member data?
Answer Yes, Composr allows you to import and export member data using CSV spreadsheet files. This is useful for transferring member information between different systems, performing bulk updates, or creating backups. The export feature provides various filtering options, and the import feature supports adding new members and updating existing ones.

Go to Admin Zone > Security > Members > Export members.