Features: A-Z Index

A

Administration Zone

Administration Zone

B

Banners

Banners

C

Calendar

Calendar

Catalogues

Catalogues

Chatrooms and IM

Chatrooms and IM

Community features

Community features

Content Sharing

Content Sharing

Conversr Forums

Conversr Forums

Conversr Topic Polls

Conversr Topic Polls

D

Design without barriers

Design without barriers

Downloads

Downloads

E

Ease of Use

Ease of Use

eCommerce and Subscriptions

eCommerce and Subscriptions

Extendable

Extendable

F

Featured Content

Featured Content

G

Galleries

Galleries

I

Installation

Installation

Integration

Integration

L

Localisation

Localisation

M

Membership

Membership

N

News and Blogs

News and Blogs

Newsletters

Newsletters

P

Parental Controls

Parental Controls

Performance

Performance

Points

Points

Privacy Tools

Privacy Tools

Q

Quizzes and Surveys

Quizzes and Surveys

R

Rich Media

Rich Media

S

Search Engine Optimisation

Search Engine Optimisation

Searching

Searching

Security

Security

Spam Protection

Spam Protection

Stay on Top

Stay on Top

Structure / Navigation

Structure / Navigation

Support Tickets

Support Tickets

T

Template Programming Language

Template Programming Language

Testing tools

Testing tools

Themeing tools

Themeing tools

Third party integration

Third party integration

W

Warnings / Moderation

Warnings / Moderation

Web Pages

Web Pages

Web standards

Web standards

Website Polls

Website Polls

White-labeling (Debranding)

White-labeling (Debranding)

Wiki+

Wiki+

Newest 10 Entries

Question How does Composr handle user authentication with external systems like LDAP or HTTP authentication?
Answer Composr can integrate with LDAP and HTTP authentication, but these features are considered complex and may require programming experience to set up correctly. Both methods allow users to log in to Composr using their existing credentials from the external system, streamlining access and management.

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Question What are the limitations of using a third-party forum driver?
Answer Using a third-party forum driver can lead to limitations. Custom profile fields of type LONG_TEXT are limited to TEXT length, cookie integration is not officially supported and can be complex, and some forum drivers have specific quirks detailed in the nuances tutorial.

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Question What are the implications of using the "none-forum" driver?
Answer Using the "none-forum" driver disables or limits many Composr features, including commenting, points, and user interactions. Consider using Conversr instead and restricting access to the forum zone, join module, and personal zone.

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Question How can I integrate my forum visually into my website?
Answer Composr allows you to integrate your forum visually into your website. Enable "Show forum within website" in the Admin Zone configuration module and update the forum link in your menu to pass through the "forums" embedding module. You may need to adjust CSS to achieve a seamless look.

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Question How do I set up the forum base URL correctly?
Answer The forum base URL should be a URL prefix to your forums without a script name. For example, http://forums.example.com is correct, while http://forums.example.com/index.php is incorrect. You can fix this using the config_editor.php script and then clear the Comcode page cache.

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Question How do comment topics work?
Answer Most Composr resources with commenting enabled create comment topics in the configured comment forum. If the forum uses BBCode, Comcode features not supported by BBCode may not display correctly. Moderate comments from the forum as you would any other topic.

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Question Can I switch forums after installing Composr?
Answer It's not easy to switch forums after installing Composr. The member and usergroup IDs referenced by Composr would lose their association. Check the "Importing data into Composr" tutorial for more information on this.

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Question What is Conversr and why is it recommended?
Answer Conversr is Composr's built-in forum system. It offers seamless integration, allowing you to use Comcode for forum posts, a unified Admin Zone, shared themes and templates, and innovative features like Private Topics and in-post whispers. Using a third-party forum can be clunky and may lead to maintenance headaches.

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Question What forum drivers does Composr support?
Answer Composr supports several forum drivers, including Invision Board, phpBB, myBB, vBulletin, Burning Board, and Simple Machine Forum. If your forum is not listed, professional developers can add support. Composr also provides converters for migrating from these forums to its own forum system, Conversr.

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Question What are the web server requirements for running Composr?
Answer Composr is compatible with Apache and IIS servers.

For Apache:
  • Enable mod_rewrite for URL Schemes or URL Redirects.
  • Ensure AllowOverride All or at least AllowOverride Options FileInfo Limit is set in the server configuration.
  • Recommended modules for optimal performance include mod_headers, mod_setenvif, mod_env, mod_deflate, and mod_filter.

For IIS:
  • Don't disable default Feature Delegation for settings changed in the bundled web.config file.
  • Install the URL Rewrite module, essential for URL Schemes, URL Redirects, and basic security.
  • Configure IIS for additional mime-types if needed, as it doesn't serve unrecognized file types by default.

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Top 10 Entries

Question What are the different ways to track events in Composr?
Answer Composr offers various methods for tracking events:
  • Inbuilt events: Automatically recorded for actions like form submissions, purchases, newsletter signups, etc.
  • Tempcode symbol: Use the {$LOG_STATS_EVENT,event} symbol within your templates to track events when the template is displayed.
  • JavaScript function: Employ the $cms.statsEventTrack JavaScript function to track events from within your JavaScript code.
  • HTML data attribute: Add data-click-stats-event-track="{ category: 'some event', nativeTracking: true }" to HTML elements. This method acts as a wrapper for the JavaScript function.
  • URL wrapping: Wrap URLs in links using the {$STATS_TRACK_URL,URL,event} symbol. This approach records events via a redirection script and doesn't rely on JavaScript.

The JavaScript and HTML data attribute methods can also be integrated with Google Analytics events.

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Question How do I install geo-location data for Composr statistics?
Answer Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed.

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Question What are the key differences between Google Analytics and Composr statistics?
Answer While there is some overlap, Composr statistics and Google Analytics are complementary tools.

Google Analytics Pros:
  • Offers sophisticated functionality for professional marketers.
  • Integrates with other Google products like AdSense and Search Console.
  • Provides insights based on Google's marketing data, such as visitor demographics.

Google Analytics Cons:
  • Limited to web visit data unless custom programming or complex configuration is implemented.
  • Relies on JavaScript for tracking, which can be blocked by users.
  • Uses tracking cookies, raising privacy concerns and potential GDPR compliance issues.
  • Data is potentially sold to third-party data brokers or used for targeted advertising by Google.
  • Closed-source platform.

Composr Statistics Pros:
  • Server-side tracking, independent of JavaScript and browser configurations.
  • Contextual information and graphs for data beyond web visits (e.g., sales).
  • Enhanced privacy as it only uses IP addresses, session IDs, and member IDs.
  • Complete data control as it is hosted on your website.
  • Open-source addon, fully customizable.

Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics.

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Question What tools and strategies can be used for staff training and development?
Answer While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
  • Documentation & Tutorials: Utilize the extensive Composr documentation and tutorials available online to familiarize staff with the platform's functionalities.
  • Mentorship: Pair experienced staff with newcomers to provide guidance and support during the initial learning phase.
  • Private Forums & Chat: Create dedicated communication channels where staff can exchange knowledge, ask questions, and share best practices.
  • Regular Meetings: Conduct regular staff meetings to discuss updates, share information, and address any arising challenges.
  • External Resources: Leverage external resources like online courses or workshops focused on relevant skills, such as content management or community moderation.

By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success.

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Question How can potential conflicts between staff members be avoided (regarding content moderation)?
Answer Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination.

Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination.

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Question What should be considered when assigning roles and responsibilities to staff?
Answer When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff.

Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance.

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Question How can staff be effectively managed in a Composr community?
Answer Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
  • Respect staff limitations: Avoid overwhelming staff with excessive workload or overly ambitious site expansions.
  • Active involvement: Maintain active involvement in overseeing staff activities and ensuring their effective functioning.
  • Open communication: Engage in regular communication, providing feedback, addressing concerns, and recognizing achievements.
  • Foster teamwork: Encourage collaboration and information sharing among staff members.
  • Lead by example: Ensure staff adhere to community rules and demonstrate expected behavior.
  • Empowerment and trust: Grant sufficient freedom and control to enable staff to excel in their roles.

By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success.

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Question How should staff members be chosen for a Composr-based online community?
Answer Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
  • Genuine interest: Look for members passionate about the community and its goals.
  • Available time: Ensure potential staff can dedicate sufficient time to fulfill their responsibilities.
  • Relevant skills: Prioritize skills and experience aligned with the specific role requirements.
  • Maturity and discipline: Seek individuals who demonstrate responsible behavior and commitment.
  • Recruitment methods like directly approaching active community members or allowing the Composr points system (or the karma non-bundled addon) to identify dedicated contributors can be more effective than traditional advertising.

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Question How can content issues be reported and addressed by staff?
Answer Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
  • Report links: "Report this" links embedded throughout the site enable users to flag content for review.
  • Custom reporting interface: Forums offer a dedicated interface for reporting individual posts.
  • Anonymous reporting: Logged-in users can choose to report content anonymously.
  • Ticket-based management: Reports are automatically created as support tickets, facilitating staff collaboration and record-keeping.
  • Comprehensive report details: Tickets include content title, type, ID, submitter information, an embedded rendering of the reported content, and the reporter's explanation.

This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken.

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Question How can staff members collaborate effectively in Composr?
Answer Composr offers various tools to facilitate staff collaboration:
  • Private forums: Dedicated forums with restricted access enable staff to discuss site operations and coordinate activities. Composr installs a staff forum by default in Conversr.
  • Conflict detection: When multiple staff members attempt to edit the same resource simultaneously, Composr displays warnings at the top to prevent accidental overwrites.
  • Staff checklist & dashboard: The Admin Zone dashboard provides a shared checklist for task management, along with space for notes and links.
  • Staff notifications and tickets system: Staff receive notifications about various site events, including support tickets from the "Contact Us" page, allowing for efficient issue handling.
  • Content notes: Staff can embed notes within Comcode or use dedicated "staff notes" fields for various content types to share information and context.
  • Validation and workflows: Content can be intentionally left unvalidated even by staff, enabling secondary checks before publishing. A dedicated workflows addon allows for complex approval processes with multiple stages involving different staff groups.

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