Features: A-Z Index

A

Administration Zone

Administration Zone

B

Banners

Banners

C

Calendar

Calendar

Catalogues

Catalogues

Chatrooms and IM

Chatrooms and IM

Community features

Community features

Content Sharing

Content Sharing

Conversr Forums

Conversr Forums

Conversr Topic Polls

Conversr Topic Polls

D

Design without barriers

Design without barriers

Downloads

Downloads

E

Ease of Use

Ease of Use

eCommerce and Subscriptions

eCommerce and Subscriptions

Extendable

Extendable

F

Featured Content

Featured Content

G

Galleries

Galleries

I

Installation

Installation

Integration

Integration

L

Localisation

Localisation

M

Membership

Membership

N

News and Blogs

News and Blogs

Newsletters

Newsletters

P

Parental Controls

Parental Controls

Performance

Performance

Points

Points

Privacy Tools

Privacy Tools

Q

Quizzes and Surveys

Quizzes and Surveys

R

Rich Media

Rich Media

S

Search Engine Optimisation

Search Engine Optimisation

Searching

Searching

Security

Security

Spam Protection

Spam Protection

Stay on Top

Stay on Top

Structure / Navigation

Structure / Navigation

Support Tickets

Support Tickets

T

Template Programming Language

Template Programming Language

Testing tools

Testing tools

Themeing tools

Themeing tools

Third party integration

Third party integration

W

Warnings / Moderation

Warnings / Moderation

Web Pages

Web Pages

Web standards

Web standards

Website Polls

Website Polls

White-labeling (Debranding)

White-labeling (Debranding)

Wiki+

Wiki+

Newest 10 Entries

Question Can I translate my content into multiple languages?
Answer Yes, Composr supports multi-language content. You can enable this feature by:
  • Installing multiple language packs: Make sure you have at least two language packs installed.
  • Enabling the Conversr multi-language option: Go to Admin Zone > Setup > Configuration > Site options > Internationalisation.
  • Running a Commandr command: Execute the necessary command to set up the database structure for multi-language content (unless you already enabled Support content translations when installing).
Once enabled, you can translate your content into different languages and allow visitors to choose their preferred language.

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Question My language uses gendered descriptors. How can I handle this in Composr?
Answer Composr offers solutions for languages with gendered descriptors:
  • Template editing: You can modify templates to use different language strings based on user gender. This involves adding Tempcode logic to dynamically select the appropriate string.
  • Custom Profile Fields: Create a Custom Profile Field for "Gender" and use it to conditionally display gendered language strings in templates.
These methods allow for flexible handling of gendered language variations.

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Question What are language strings, and how are they used?
Answer Language strings are phrases or pieces of text used throughout Composr. They're identified by unique codenames, like WELCOME_MESSAGE. These strings are stored in .ini language files and used to display text in the user interface.

By translating language strings, you change the text displayed on your website without modifying the underlying code.

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Question How can I contribute to translating Composr?
Answer You can contribute to Composr's internationalization by:
  • Joining the translation team on Transifex: Translate language strings collaboratively with other volunteers.
  • Becoming a language maintainer: Take responsibility for the translation and support of Composr in your native language.
  • Reporting translation issues: If you encounter unclear, incorrect, or duplicated language strings, file bug reports.
  • Providing feedback and suggestions: Share your thoughts on improving the translation process through feature suggestions.
Your contributions are valuable and help make Composr accessible to a wider audience.

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Question What is Transifex, and how does it help with translation?
Answer Transifex is a collaborative online platform used by the Composr community for translation. Its benefits include:
  • Centralized translation efforts: Multiple translators can work on the same project.
  • Improved translation quality: The platform facilitates consistency and accuracy.
  • Simplified language pack creation: You can generate downloadable language pack addons directly from Transifex.
We encourage using Transifex for translation to foster collaboration and maintain high-quality translations.

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Question Can I translate images with text on them?
Answer Yes, you can translate images containing text. In the themes/default/images/ directory, you'll find an EN folder containing images with English text.
  • Copy the EN folder: Create a new folder with the ISO code of your target language (e.g., FR for French).
  • Replace the images: Replace the English images with translated versions.
  • Ensure correct image paths: Update any references to these images in your templates or content to point to the translated versions.

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Question How do I translate the content on my Composr website?
Answer Once you've installed a new language pack, you can translate existing content by:
  • Editing the content directly: Go to the specific content item (page, news post, etc.) and edit it in the new language.
  • Using the language editor: Access the language editor from Admin Zone > Style > Translate/rephrase Composr to modify language strings used on specific pages.
Note that some elements like forum names are not designed to be translated directly. Instead, you should create separate forums for each language.

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Question How do I change the language of my Composr website?
Answer Composr comes with English as the default language. To change to a different language:
  • Download the language pack: You can download language packs from the Composr website.
  • Install the language pack: Upload the downloaded language pack addon through Admin Zone > Structure > Addons > Import non-bundled addon(s).
  • Change the default language: Go to http://yourbaseurl/config_editor.php and set the desired language.
  • Update your profile: If you had a previous language set in your profile, update it to the new language.

You can test a language without changing settings by appending &keep_lang=XX to the URL, where XX is the language code (e.g., FR for French).

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Question What should I do after successfully importing data into Composr?
Answer After importing, if all files like avatars, photos, and attachments have been copied to Composr's directories, you can remove the imported product's directory. However, it's advisable to keep the directory, database, and import session for a few weeks in case any data was not correctly imported and needs further attention. Importing is a complex process, so keeping backups and sources for a while is a good practice.

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Question Where can I get help with the import process?
Answer The Composr documentation provides extensive information. Additionally, you can seek assistance from experienced Composr developers, including the Composr team if your project allows for professional support.

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Top 10 Entries

Question How do I install geo-location data for Composr statistics?
Answer Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed.

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Question What are the key differences between Google Analytics and Composr statistics?
Answer While there is some overlap, Composr statistics and Google Analytics are complementary tools.

Google Analytics Pros:
  • Offers sophisticated functionality for professional marketers.
  • Integrates with other Google products like AdSense and Search Console.
  • Provides insights based on Google's marketing data, such as visitor demographics.

Google Analytics Cons:
  • Limited to web visit data unless custom programming or complex configuration is implemented.
  • Relies on JavaScript for tracking, which can be blocked by users.
  • Uses tracking cookies, raising privacy concerns and potential GDPR compliance issues.
  • Data is potentially sold to third-party data brokers or used for targeted advertising by Google.
  • Closed-source platform.

Composr Statistics Pros:
  • Server-side tracking, independent of JavaScript and browser configurations.
  • Contextual information and graphs for data beyond web visits (e.g., sales).
  • Enhanced privacy as it only uses IP addresses, session IDs, and member IDs.
  • Complete data control as it is hosted on your website.
  • Open-source addon, fully customizable.

Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics.

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Question What tools and strategies can be used for staff training and development?
Answer While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
  • Documentation & Tutorials: Utilize the extensive Composr documentation and tutorials available online to familiarize staff with the platform's functionalities.
  • Mentorship: Pair experienced staff with newcomers to provide guidance and support during the initial learning phase.
  • Private Forums & Chat: Create dedicated communication channels where staff can exchange knowledge, ask questions, and share best practices.
  • Regular Meetings: Conduct regular staff meetings to discuss updates, share information, and address any arising challenges.
  • External Resources: Leverage external resources like online courses or workshops focused on relevant skills, such as content management or community moderation.

By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success.

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Question How can potential conflicts between staff members be avoided (regarding content moderation)?
Answer Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination.

Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination.

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Question What should be considered when assigning roles and responsibilities to staff?
Answer When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff.

Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance.

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Question How can staff be effectively managed in a Composr community?
Answer Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
  • Respect staff limitations: Avoid overwhelming staff with excessive workload or overly ambitious site expansions.
  • Active involvement: Maintain active involvement in overseeing staff activities and ensuring their effective functioning.
  • Open communication: Engage in regular communication, providing feedback, addressing concerns, and recognizing achievements.
  • Foster teamwork: Encourage collaboration and information sharing among staff members.
  • Lead by example: Ensure staff adhere to community rules and demonstrate expected behavior.
  • Empowerment and trust: Grant sufficient freedom and control to enable staff to excel in their roles.

By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success.

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Question How should staff members be chosen for a Composr-based online community?
Answer Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
  • Genuine interest: Look for members passionate about the community and its goals.
  • Available time: Ensure potential staff can dedicate sufficient time to fulfill their responsibilities.
  • Relevant skills: Prioritize skills and experience aligned with the specific role requirements.
  • Maturity and discipline: Seek individuals who demonstrate responsible behavior and commitment.
  • Recruitment methods like directly approaching active community members or allowing the Composr points system (or the karma non-bundled addon) to identify dedicated contributors can be more effective than traditional advertising.

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Question How can content issues be reported and addressed by staff?
Answer Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
  • Report links: "Report this" links embedded throughout the site enable users to flag content for review.
  • Custom reporting interface: Forums offer a dedicated interface for reporting individual posts.
  • Anonymous reporting: Logged-in users can choose to report content anonymously.
  • Ticket-based management: Reports are automatically created as support tickets, facilitating staff collaboration and record-keeping.
  • Comprehensive report details: Tickets include content title, type, ID, submitter information, an embedded rendering of the reported content, and the reporter's explanation.

This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken.

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Question How can staff members collaborate effectively in Composr?
Answer Composr offers various tools to facilitate staff collaboration:
  • Private forums: Dedicated forums with restricted access enable staff to discuss site operations and coordinate activities. Composr installs a staff forum by default in Conversr.
  • Conflict detection: When multiple staff members attempt to edit the same resource simultaneously, Composr displays warnings at the top to prevent accidental overwrites.
  • Staff checklist & dashboard: The Admin Zone dashboard provides a shared checklist for task management, along with space for notes and links.
  • Staff notifications and tickets system: Staff receive notifications about various site events, including support tickets from the "Contact Us" page, allowing for efficient issue handling.
  • Content notes: Staff can embed notes within Comcode or use dedicated "staff notes" fields for various content types to share information and context.
  • Validation and workflows: Content can be intentionally left unvalidated even by staff, enabling secondary checks before publishing. A dedicated workflows addon allows for complex approval processes with multiple stages involving different staff groups.

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Question What defines a staff member in Composr?
Answer There are two ways to define "staff" in Composr:
  • System-defined staff: This includes administrators and super moderators who have specific privileges within the forum/member system (Conversr).
  • Privilege-based staff: Anyone granted the necessary permissions for a particular situation is considered staff for that context.

Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff."

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