eCommerce and Banners

These Frequently Asked Questions briefly summarise the key points of Composr's eCommerce system.

For more information, check out these tutorials:
Question What payment gateways does Composr support?
Answer Composr supports PayPal, CCBill, and Authorize.Net for processing payments. While Composr could be extended to support other gateways, doing so may require professional development and customization.

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Question How do I set up PayPal in Composr?
Answer
  • Sign up for a PayPal Business Account.
  • Enable "Auto Return" in PayPal and set the return URL to http://yourbaseurl/index.php?page=purchase
  • Enable "Payment data transfer" in PayPal and copy the data transfer identifier for Composr.
  • In Composr, go to Admin Zone > Setup > Configuration > eCommerce options > Payment gateway (PayPal-specific).
  • Paste the data transfer identifier and save.

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Question What are the different types of products in Composr?
Answer Composr offers various "products," which are broader than typical eCommerce products. They include:

  • Usergroup subscriptions: Offer access to specific usergroups with recurring payments.
  • Catalogue items: Physical or digital goods sold through the shopping cart and a special "products" catalogue.
  • Orders: Collections of products purchased together.
  • E-mail addresses: Sell personalized email addresses on your domain.
  • Topic pinning: Allow users to pay to pin forum topics.
  • Name highlighting: Offer highlighted usernames on the forum.
  • Banners: Sell banner advertising space.
  • Custom products: Define and sell any product or service you wish.
  • Permission products: Sell access to specific permissions, such as download categories.
  • Gambling: Allow users to wager points.
  • Work: Represent invoiced services.
  • Non-purchasable products: For accounting purposes (interest, tax, wages, other).

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Question How do I handle taxes in Composr?
Answer Composr offers flexible tax handling:

  • TaxJar integration: Supports international taxation for many countries.
  • TaxCloud integration: Supports complex USA taxation, including destination-based rules.
  • EU digital goods tax: Handles EU-specific regulations for digital products.
  • Custom tax rates: Define your own percentage-based tax rates.
  • Tax hooks: Developers can extend tax functionality and implement additional tax providers.

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Question What are the shipping options in Composr?
Answer You can handle shipping costs in three ways:

  • Flat rate per order: Configure a fixed shipping cost for all orders.
  • Weight-based calculation: Define shipping costs based on the order's total weight.
  • Shippo integration: Get real-time shipping quotes from various carriers based on weight, dimensions, and destination.

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Question How do I manage refunds in Composr?
Answer
  • Monetary payments: Issue refunds through your payment gateway.
  • Point payments: Manually refund points through the points system.
  • Cancellations: Cancel purchases in the Admin Zone to allow repurchasing. Remember to manually undo any associated actions (e.g., removing name highlighting).

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Question How can I audit my eCommerce activity in Composr?
Answer Composr provides tools for monitoring your eCommerce activities:

  • Sales list management: Cancel purchases, view sales history, and manage refunds (Admin Zone > Audit > eCommerce > Sales list management).
  • Charts: Generate profit/loss accounts and cash flow diagrams for specific periods (Admin Zone > Audit > eCommerce, and Admin Zone > Audit > Site statistics).
  • Manual transactions: Record transactions outside of Composr for accurate accounting (Admin Zone > Audit > eCommerce > Manual transaction).

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Question What security measures should I consider for local payments?
Answer While Composr supports local payments (Authorize.Net), it requires high PCI compliance. Ensure you adhere to the PCI Data Security Standard (PCI DSS) guidelines, including secure coding practices, firewalls, intrusion detection systems, regular security audits, and staff screening.

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Question What are the different types of banner deployment agreements?
Answer There are three types of banner deployment agreements:
  • Permanent: These banners are always displayed as long as there is available space.
  • Campaign: These banners have a limited number of impressions or clicks before they stop displaying. They can be associated with specific campaigns and can have their hits increased if needed.
  • Default: These banners are displayed only when there are no permanent or campaign banners available to show.
The system displays permanent and campaign banners with a 50:50 split.

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Question Can I restrict who can see specific banners?
Answer Yes, by enabling the "Permissions" configuration option in the Admin Zone (Admin Zone > Setup > Configuration > Feature options > Banners), you can control which usergroups can see individual banners. This feature allows for banner targeting and prevents inappropriate banners from being shown to specific audiences, such as adult banners to minors.

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Question What is a banner network, and how can I create one?
Answer A banner network is a system for exchanging banners between websites. You can create a banner network in Composr by associating banners with specific websites.

When a site joins your banner network, you provide them with an iframe code to display banners from your rotation. Composr uses a "hit balancing" system where sites in the network receive banner impressions based on the clicks they generate for other sites in the network.

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Question What is a banner wave, and how is it different from a banner rotation?
Answer A banner wave displays all banners within a specific type as a single advertising block, similar to a list of sponsors. In contrast, a banner rotation randomly displays banners from a set based on factors like display likelihood.

You can add a banner wave using the main_banner_wave block and configure it to show a specific number of banners or all banners within a type.

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Question What are the different media types supported for banners?
Answer The Composr banner system supports various media types:
  • Images: Uploaded directly or via an image URL.
  • Text: Textual banners, including support for "hot text" that dynamically displays banners based on keyword matches within the content.
  • Frames: Banners embedded within frames using an iframe URL.
  • Direct Code: Raw HTML or PHP code can be used to integrate banners from third-party banner networks or create custom banner implementations.

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