Features: A-Z Index
A
Administration Zone
B
Banners
C
Calendar
Catalogues
Chatrooms and IM
Community features
Content Sharing
Conversr Forums
Conversr Topic Polls
D
Design without barriers
Downloads
E
Ease of Use
eCommerce and Subscriptions
Extendable
F
Featured Content
G
Galleries
I
Installation
Integration
L
Localisation
M
Membership
N
News and Blogs
Newsletters
P
Parental Controls
Performance
Points
Privacy Tools
Q
Quizzes and Surveys
R
Rich Media
S
Search Engine Optimisation
Searching
Security
Spam Protection
Stay on Top
Structure / Navigation
Support Tickets
T
Template Programming Language
Testing tools
Themeing tools
Third party integration
W
Warnings / Moderation
Web Pages
Web standards
Website Polls
White-labeling (Debranding)
Wiki+
Newest 10 Entries
| Question | Can I create a leaderboard to showcase top point earners? |
|---|---|
| Answer | Yes, Composr offers a leaderboard block and module to display top point holders. You can customize the leaderboard to show weekly, monthly, or yearly rankings, filter by usergroups, and exclude staff members if desired. This can encourage healthy competition and motivate members to earn points. Go to Admin Zone > Setup > Leader-boards to create a leader-board. |
| Question | How can I modify points for members? |
|---|---|
| Answer | Staff members with the "Moderate members' points" privilege can directly credit or debit points from members' accounts. This can be used to reward exceptional contributions, refund purchases, or penalize rule violations. |
| Question | What is the purpose of the points ledger? |
|---|---|
| Answer | The ledger provides a transparent and immutable record of every point transaction on the website. It ensures accountability and allows members to track their point activity. Members can view their own ledger, and with the appropriate privilege, they can also see the ledgers of others. |
| Question | What are gift points, and how do they work? |
|---|---|
| Answer | Gift points are a separate points balance that can only be sent to other members as gifts. They cannot be spent directly or used in escrow transactions. Gift points are earned daily based on usergroup membership and replenish independently of the regular points balance. When a member sends gift points, they become regular points for the recipient. |
| Question | Can members send points to each other? |
|---|---|
| Answer | Yes, members can send points to each other as a token of appreciation, reward for a service, or as part of an agreement using the Points Escrow system. |
| Question | How does content validation affect point earning? |
|---|---|
| Answer | Points are typically awarded immediately upon content submission to encourage participation. However, forum posts requiring validation only earn points after approval to deter spam. To further encourage high-quality content, consider using the "awards" addon to reward exceptional contributions. |
| Question | Can I reward members who use specific browsers or operating systems? |
|---|---|
| Answer | Yes, Composr allows you to configure bonus points based on browser/platform criteria. You can set bonus points for members using Open Source browsers, specific operating systems, or even those who have enabled privacy features like "Do Not Track" (DNT) or "Global Privacy Control" (GPC). |
| Question | What's the difference between points balance and rank points? |
|---|---|
| Answer | Points balance refers to the number of points a member currently has available to spend. This is the 'liquid' currency they can use for various actions. Rank points represent the total points a member has accumulated throughout their time on the website. These points determine the member's rank, which can grant access to additional privileges and act as a status symbol. |
| Question | How can members earn points on my Composr website? |
|---|---|
| Answer | Members can earn points in various ways, including:
Most earning methods can be customized in the Admin Zone > Setup > Configuration > Points options to fit your website's needs. |
| Question | What are cleanup tools in Composr and how do I use them? |
|---|---|
| Answer | Cleanup tools assist with website maintenance by deleting unnecessary data and optimizing database tables. They are divided into "De-cachers" and "Optimizers". You can access them through: Admin Zone > Tools > Cleanup tools. |
Top 10 Entries
| Question | What are orphaned pages and how should I handle them? |
|---|---|
| Answer | Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking. Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization. |
| Question | How can I create and organize pages in Wiki+? |
|---|---|
| Answer | Pages in Wiki+ can be created in several ways:
|
| Question | How does Wiki+ differ from a regular wiki? |
|---|---|
| Answer | While Wiki+ shares similarities with traditional wikis, it provides two key distinctions:
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| Question | What is Wiki+? |
|---|---|
| Answer | Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities. |
| Question | Are there other Composr features helpful for support? |
|---|---|
| Answer | Yes, features like:
|
| Question | Can I integrate a dedicated issue management system with Composr? |
|---|---|
| Answer | While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates. |
| Question | How can I restrict access to the support system to specific users? |
|---|---|
| Answer | Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type. |
| Question | What are Post Templates and how are they beneficial for support? |
|---|---|
| Answer | Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates. |
| Question | How does Composr handle email integration for support? |
|---|---|
| Answer | Composr can integrate with email for ticket management, assuming certain requirements are met:
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling. |
| Question | How can I categorize and prioritize support requests? |
|---|---|
| Answer | Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types. Discussion Forums: Create dedicated subforums for different support categories or priority levels. Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used. |
