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Title Third party integration
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Description

Support for integrating popular forum software: See our download page for a list of supported forums.

Share login credentials: Login to the Composr site with the same usernames/passwords as your forum.

Share usergroups: Control website access based on someone's forum usergroup.

Emoticon support: The emoticons on your forum will also be used on your website.

Title Stay on Top
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Description

(Conversr only)

Virtual Forums: Find posts made since you last visited or within a time frame.

Remembers your unread posts even if you frequently change computers

Recent activity: See what topics you recently read or posted in

Unanswered topics: Find which topics have not yet been answered

RSS and Atom support

Title Conversr Forums
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Description

The usual: Categories, forums, topics, posts, topic polls, announcements / pinning, sinking, quick reply, topic closing

Forum and Topic tracking: Receive notifications when new posts are made on monitored topics and forums.

Password-protected forums

Present an 'introductory question' which members must answer or agree to before accessing a forum.

Full moderator control: Determine who may moderate what forums.

Inline personal posts: Whisper to members within a public topic; only those members will see the post.

Over 50 bundled emoticons: Also, support for batch importing new ones

Multi-moderation: Record and perform complex routine tasks; make post templates for those tasks.

Mass-moderation: Perform actions on many posts and topics at once.

Post preview: Read a topic's first post directly from the forum-view. Also see the latest posts when making a new post.

Highlight posts as ‘important’

Title Membership
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Description

(These features pertain to Conversr only)

Profiles: Browse through and search for members, and view member profiles.

Multiple usergroups: Members can be in an unlimited number of different usergroups. They can also ‘apply’ to join new ones.

Social networking: Create and browse friendships.

Custom profile fields: Allow your members to add extra information which is relevant to your website (or to their subcommunity), and members can set privacy settings on them.

Promotion system: Set up a usergroup rank ladder so members advance the ranks through their rank points. Members can view rank on their profile rank tab including unlocked and unlockable privileges.

Private Topics: A special kind of private messaging system between 2 or more members. Think 'on-site e-mail inbox'.

Invitation-only websites: Restrict registrations from the public; existing members can invite others to join.

Allow members to create and manage clubs (personal usergroups).

Avatars: Include avatars that members can pick from, or allow members to upload their own.

Member signatures, photos, and personal titles

Users online: See which members are currently online (unless they logged in as invisible)

Account pruning: Find and delete unused accounts, or merge duplicate accounts, based on defined criteria.

CSV files: Import and export members using CSV files, including support for automatic creation of custom profile fields and usergroups – great for migrating data

Title Support Tickets
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Description

Users can communicate with staff privately through Support Tickets.

Assign to individual staff: Includes the ability for staff members to “take ownership” of raised issues, and for staff to discuss.

Allow users to e-mail in their tickets and replies to a designated e-mail address

Expanded access granting: Grant third party members access to individual tickets.

FAQ integration: Automatically search FAQs before opening a ticket.

Multiple ticket types: Set up different types of support tickets, with different access levels and fine-grained ticket notification settings.

Anonymous posting: Allow staff to post anonymously or as a designated support operator account so that customers don't always expect the same employee to reply.

Merging: If customers open multiple tickets for the same issue, you can merge them.

Closing: Let customers close tickets that are now resolved, or do it yourself.

Filtering: Filter the tickets you see by status and ticket type.

Title eCommerce and Subscriptions
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Description

Paid membership: Sell access to sections of your website, or offer member privileges.

Shopping cart for running an online store

Extendable framework: Programmers can easily add new product types to sell, or payment gateways / tax services / shipping providers.

Multiple payment gateways: Accepts payments via PayPal or other gateways developers may add, and manual transactions (cash/cheque).

Invoicing support: Including status tracking and online payment tracking.

Basic accounting support: Input your incoming and outgoing transactions to get a basic ledger, profit-and-loss, and cashflow charting.

Currency conversions: Perform automatic currency conversions within your website pages (requires an API key).

Title Featured Content
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Description

Random quotes: Put random quotes (e.g. testimonials) into your design.

Awards: Showcase your most popular content, and optionally award the submitter with points.

Tags: Set keyword tags for content and display tag clouds.

Recent content: Automatically feature links to your most recent content (via main_multi_content block).

Show website statistics to your visitors (via stats graphs or page hit counters).

Random content: Feature random content from your website specified via a sophisticated filtering language.

Title Newsletters
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Description

Automatically create newsletter issues highlighting your latest content

Double opt-in: Prevent false sign-ups by asking subscribers to confirm their subscriptions.

Host multiple newsletters: Visitors can subscribe to the ones they want.

Flexible mailings: Send out mailings to all members, to different usergroups, or to subscribers of specific newsletters.

Welcome e-mails: Send multiple welcome e-mails to new users automatically, on a configurable schedule (Conversr-only).

Bounce cleanup: Automatically clean out bounces from your e-mail list.

Unsubscribe: Recipients can easily unsubscribe from newsletters through an unsubscribe link provided in the e-mail.

Change settings: Newsletter subscribers can change their subscription settings on-site.

Drip sending: Prevent overwhelming your mail server or outbound limits.

Title Searching
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Description

Choose what is searchable

Boolean and full-text modes

Keyword highlighting in results

Search boxes to integrate into your website

Logging/stats

OpenSearch support: Allow users to search from inside their web browser.

Results sorting, and filtering by author and date

Search within downloads: Including support for looking inside archives.

Composr fast custom index: Support full-text searches in instances where your database does not

Title Banners
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Description

Multiple types: Each one can specify its own width-by-height (e.g. skyscraper).

Smart banners: Integrate text-banners into your content via keyword detection.

Broad media compatibility: Image banners, external banner rotations, and text banners.

Determine which banners display most often

Run a cross-site banner network

Hit-balancing support: A site on a banner network gets as many inbound hits as it provides outbound clicks.

Targeted advertising: Show different banners to different usergroups.

Track banner performance

Use the banner system to display whole sets of sponsor logos or partners

Supports Geotargeting

Periodic content reviews: Reminders to check (or remove) banners

Top 10 Entries

Question How are time zones handled in Composr statistics?
Answer All times in Composr statistics are displayed according to the configured website time zone, regardless of visitor or user account time zones. While this is a limitation due to pre-computation, some graphs displaying hourly stats and country filtering offer insights into local times for manual analysis.
Question What are the limitations of pre-computed statistics in Composr?
Answer Pre-computed statistics introduce certain limitations:
  • Filtering constraints: Limits filtering options to those incorporated in the data structure.
  • Historical data limitation: To maintain site stability, statistics older than 31 days aren't pre-processed. This may lead to data gaps if the system scheduler malfunctions or statistical data is manually deleted.
Question Why does Composr use pre-computed statistics?
Answer Composr generates statistics from pre-computed data for several reasons:
  • GDPR compliance: Prevents indefinite storage of raw (potentially personal) data while preserving historical statistics.
  • Computational efficiency: Avoids real-time execution of complex calculations, ensuring optimal performance.
  • Scalability: Handles vast amounts of data without performance degradation.
  • Responsiveness: Enables quick and seamless statistics browsing and filtering.
  • Data accessibility: Makes generated data readily available for other Composr components.
Question What are KPIs and how are they used in Composr?
Answer KPIs (Key Performance Indicators) are specific measurements selected for marketing analysis. In Composr, time-series graphs can be added as KPIs. They offer several benefits:
  • Quick reference: Available on the Admin Zone dashboard staff checklist.
  • Target setting: Allows setting targets against KPIs, visualized on graphs and in overview summaries.
  • Notifications: Staff members receive regular notifications regarding target achievement status.
Question How can I perform split testing in Composr?
Answer Split testing in Composr involves combining tracking codes with events. The simplest approach utilizes Tempcode:
  • Random tracking code: Choose a random tracking code from a set and activate it for the user session.
  • Conditional output: Generate different content variations based on the active tracking code.
Subsequently, you can analyze event success rates based on the assigned tracking codes, utilizing both inbuilt events and custom-created events.
Question What is the purpose of tracking codes in Composr?
Answer Tracking codes help you identify the sources driving user sessions to your website or associate specific split testing variations with users. Composr offers integrated referral tracking through various means:
  • URL parameter: The _t URL parameter can contain any custom tracking code, automatically registered by the stats addon.
  • Recommend addon: This addon automatically includes tracking codes for the referral source, referring member, and the referred page.
  • Member joining: When a referred member joins, the referring member receives points and a friend request.
  • Referrals addon: Allows manual tracking code input upon joining and facilitates a referrer reward system.
  • Stats addon: Generates graphs of tracking codes, including conversion rate measurements.
  • User lookup tool: Allows checking if a user accessed the site via a tracking code.
  • Tempcode integration: Inject tracking codes into Tempcode using symbols like {$SET_TRACKING_CODE,some code} or {$SPLIT_TEST,some code,some other code}.
Question What are the different ways to track events in Composr?
Answer Composr offers various methods for tracking events:
  • Inbuilt events: Automatically recorded for actions like form submissions, purchases, newsletter signups, etc.
  • Tempcode symbol: Use the {$LOG_STATS_EVENT,event} symbol within your templates to track events when the template is displayed.
  • JavaScript function: Employ the $cms.statsEventTrack JavaScript function to track events from within your JavaScript code.
  • HTML data attribute: Add data-click-stats-event-track="{ category: 'some event', nativeTracking: true }" to HTML elements. This method acts as a wrapper for the JavaScript function.
  • URL wrapping: Wrap URLs in links using the {$STATS_TRACK_URL,URL,event} symbol. This approach records events via a redirection script and doesn't rely on JavaScript.

The JavaScript and HTML data attribute methods can also be integrated with Google Analytics events.
Question How do I install geo-location data for Composr statistics?
Answer Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed.
Question What are the key differences between Google Analytics and Composr statistics?
Answer While there is some overlap, Composr statistics and Google Analytics are complementary tools.

Google Analytics Pros:
  • Offers sophisticated functionality for professional marketers.
  • Integrates with other Google products like AdSense and Search Console.
  • Provides insights based on Google's marketing data, such as visitor demographics.

Google Analytics Cons:
  • Limited to web visit data unless custom programming or complex configuration is implemented.
  • Relies on JavaScript for tracking, which can be blocked by users.
  • Uses tracking cookies, raising privacy concerns and potential GDPR compliance issues.
  • Data is potentially sold to third-party data brokers or used for targeted advertising by Google.
  • Closed-source platform.

Composr Statistics Pros:
  • Server-side tracking, independent of JavaScript and browser configurations.
  • Contextual information and graphs for data beyond web visits (e.g., sales).
  • Enhanced privacy as it only uses IP addresses, session IDs, and member IDs.
  • Complete data control as it is hosted on your website.
  • Open-source addon, fully customizable.

Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics.
Question What tools and strategies can be used for staff training and development?
Answer While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
  • Documentation & Tutorials: Utilize the extensive Composr documentation and tutorials available online to familiarize staff with the platform's functionalities.
  • Mentorship: Pair experienced staff with newcomers to provide guidance and support during the initial learning phase.
  • Private Forums & Chat: Create dedicated communication channels where staff can exchange knowledge, ask questions, and share best practices.
  • Regular Meetings: Conduct regular staff meetings to discuss updates, share information, and address any arising challenges.
  • External Resources: Leverage external resources like online courses or workshops focused on relevant skills, such as content management or community moderation.

By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success.