Features: A-Z Index
A
Administration Zone
B
Banners
C
Calendar
Catalogues
Chatrooms and IM
Community features
Content Sharing
Conversr Forums
Conversr Topic Polls
D
Design without barriers
Downloads
E
Ease of Use
eCommerce and Subscriptions
Extendable
F
Featured Content
G
Galleries
I
Installation
Integration
L
Localisation
M
Membership
N
News and Blogs
Newsletters
P
Parental Controls
Performance
Points
Privacy Tools
Q
Quizzes and Surveys
R
Rich Media
S
Search Engine Optimisation
Searching
Security
Spam Protection
Stay on Top
Structure / Navigation
Support Tickets
T
Template Programming Language
Testing tools
Themeing tools
Third party integration
W
Warnings / Moderation
Web Pages
Web standards
Website Polls
White-labeling (Debranding)
Wiki+
Newest 10 Entries
| Question | How do I add attachments to my content? |
|---|---|
| Answer | Composr has an integrated attachment system. You can upload files, like images or documents, via the attachments section (or the image button if using the WYSIWYG editor with simplified attachments UI), and they will be automatically added to your Comcode using the attachment tag. You can then move this tag within your content to position the attachment as needed. |
| Question | How do I use Comcode tags? |
|---|---|
| Answer | Comcode tags are similar to HTML tags, but use square brackets [] instead of angle brackets <>. Each tag has an opening and closing tag, with content in between. Example: [b]This text would be bold.[/b] Tags can also have parameters: Example: [img src="image.jpg" alt="Image description"] A shorthand exists for the param parameter (the primary parameter of Comcode tags): Example: [page="_SEARCH:howdy_do"]Howdy do[/page] |
| Question | What are the advantages of using Comcode? |
|---|---|
| Answer | Comcode offers several advantages: Intuitive content authoring: It's written like plain text, making it easy to learn and use. Dynamic functionality: You can embed dynamic content like blocks, comments, and forms using Comcode. Special effects: You can easily add prebuilt graphical features like tabs, carousels, and more. Basic styling and layout: Comcode allows for basic website styling and page layout. HTML integration: For advanced styling and layout, you can embed HTML code within Comcode with the semihtml tag. |
| Question | What is Comcode? |
|---|---|
| Answer | Comcode is Composr's markup language, similar to BBCode used in forums. It allows you to create formatted text, embed dynamic content like blocks and attachments, and even mix in HTML for advanced styling. It's user-friendly and designed to work alongside standard web technologies. |
| Question | Can I leave notes for myself or other staff members? |
|---|---|
| Answer | Yes, the Admin Zone includes a dedicated "Notes" block for you and your staff to leave messages and reminders. This space serves as a shared communication hub for your team. |
| Question | How can I stay informed about the latest Composr version? |
|---|---|
| Answer | The Admin Zone dashboard displays information about your current Composr version and alerts you if it's not the most recent one. A link will be provided to guide you through the upgrade process if necessary. |
| Question | What is the action log, and how can I use it? |
|---|---|
| Answer | The action log keeps track of administrative and content-related actions on your website. It allows you to see who did what and when, providing valuable insights into site activity and accountability. You can filter the log to focus on specific actions, users, or timeframes. It's also helpful for revisiting previous tasks by providing links to the relevant content or settings. Go to the Admin Zone > Audit > Action logs. A quick action log block is also available on the dashboard. |
| Question | What is the staff checklist in the Admin Zone? |
|---|---|
| Answer | The staff checklist is an automatically generated list of tasks that need attention on your website. It includes routine updates like assigning new awards or adding news, as well as less frequent but important tasks like backups, software updates, newsletters, content validation, and periodic content reviews. You can customize the frequency of these tasks in the 'Configuration' section under 'Administrative options'. You can also add your own custom tasks. Anyone with Admin Zone access can see the checklist. So you can collaborate with your highest level staff on it. |
| Question | I'm lost! How can I find a specific feature or setting? |
|---|---|
| Answer | The Admin Zone has a powerful search feature that you can access under the Help icon. It searches through various categories, including configuration options, privileges, templates, language strings, administrative modules, and more. You can even refine your search by adding "@sectionname" to the end of your search term to limit results to a specific section. |
| Question | How do I access the Admin Zone? |
|---|---|
| Answer | You can access the Admin Zone by clicking the "Admin Zone" link located at the bottom of every page on your website, assuming you are using the default theme. If you are logged in as a staff member, your user menu will also have a link to the Admin Zone or the Content Management Zone. You might be asked to log in again / confirm your session for security reasons. |
Top 10 Entries
| Question | Can users contribute content to Wiki+? |
|---|---|
| Answer | Yes, users can contribute content to Wiki+ through posts. When the "Show posts" option is enabled for a page, users can add their insights and information as posts below the main page content. |
| Question | What are orphaned pages and how should I handle them? |
|---|---|
| Answer | Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking. Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization. |
| Question | How can I create and organize pages in Wiki+? |
|---|---|
| Answer | Pages in Wiki+ can be created in several ways:
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| Question | How does Wiki+ differ from a regular wiki? |
|---|---|
| Answer | While Wiki+ shares similarities with traditional wikis, it provides two key distinctions:
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| Question | What is Wiki+? |
|---|---|
| Answer | Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities. |
| Question | Are there other Composr features helpful for support? |
|---|---|
| Answer | Yes, features like:
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| Question | Can I integrate a dedicated issue management system with Composr? |
|---|---|
| Answer | While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates. |
| Question | How can I restrict access to the support system to specific users? |
|---|---|
| Answer | Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type. |
| Question | What are Post Templates and how are they beneficial for support? |
|---|---|
| Answer | Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates. |
| Question | How does Composr handle email integration for support? |
|---|---|
| Answer | Composr can integrate with email for ticket management, assuming certain requirements are met:
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling. |
