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Question How do I manage refunds in Composr?
Answer
  • Monetary payments: Issue refunds through your payment gateway.
  • Point payments: Manually refund points through the points system.
  • Cancellations: Cancel purchases in the Admin Zone to allow repurchasing. Remember to manually undo any associated actions (e.g., removing name highlighting).
Question What are the shipping options in Composr?
Answer You can handle shipping costs in three ways:

  • Flat rate per order: Configure a fixed shipping cost for all orders.
  • Weight-based calculation: Define shipping costs based on the order's total weight.
  • Shippo integration: Get real-time shipping quotes from various carriers based on weight, dimensions, and destination.
Question How do I handle taxes in Composr?
Answer Composr offers flexible tax handling:

  • TaxJar integration: Supports international taxation for many countries.
  • TaxCloud integration: Supports complex USA taxation, including destination-based rules.
  • EU digital goods tax: Handles EU-specific regulations for digital products.
  • Custom tax rates: Define your own percentage-based tax rates.
  • Tax hooks: Developers can extend tax functionality and implement additional tax providers.
Question What are the different types of products in Composr?
Answer Composr offers various "products," which are broader than typical eCommerce products. They include:

  • Usergroup subscriptions: Offer access to specific usergroups with recurring payments.
  • Catalogue items: Physical or digital goods sold through the shopping cart and a special "products" catalogue.
  • Orders: Collections of products purchased together.
  • E-mail addresses: Sell personalized email addresses on your domain.
  • Topic pinning: Allow users to pay to pin forum topics.
  • Name highlighting: Offer highlighted usernames on the forum.
  • Banners: Sell banner advertising space.
  • Custom products: Define and sell any product or service you wish.
  • Permission products: Sell access to specific permissions, such as download categories.
  • Gambling: Allow users to wager points.
  • Work: Represent invoiced services.
  • Non-purchasable products: For accounting purposes (interest, tax, wages, other).
Question How do I set up PayPal in Composr?
Answer
  • Sign up for a PayPal Business Account.
  • Enable "Auto Return" in PayPal and set the return URL to http://yourbaseurl/index.php?page=purchase
  • Enable "Payment data transfer" in PayPal and copy the data transfer identifier for Composr.
  • In Composr, go to Admin Zone > Setup > Configuration > eCommerce options > Payment gateway (PayPal-specific).
  • Paste the data transfer identifier and save.
Question What payment gateways does Composr support?
Answer Composr supports PayPal, CCBill, and Authorize.Net for processing payments. While Composr could be extended to support other gateways, doing so may require professional development and customization.
Question What are the limitations for uploading large files?
Answer
  • 32-bit PHP build: Files larger than 2GB are not supported.
  • 64-bit PHP build: Files larger than 2GB are supported, but the file size will not be displayed.

For very large files, it's recommended to upload them manually and provide the URL instead of directly uploading them through the web form.
Question Can users search for specific downloads?
Answer Yes, the unified Composr search system allows users to find downloads based on keywords. This includes searching within download titles and descriptions, as well as within the content of certain file types like PDFs, text files, and even some binary formats (providing they are not too large in size).
Question Can I add images to my downloads?
Answer Yes, Composr automatically creates a gallery for each download (if the galleries addon is enabled). You can easily add images directly after creating the download or through the download-view screen. The download gallery is displayed within the download-view screen itself.
Question Are there security features to protect downloaded files?
Answer Yes, Composr includes security measures to protect downloads.
  • Protection from hackers: Uploaded files are stored with obscured filenames, preventing direct access and bypassing of the download system. Additionally, an anti-leech feature (when enabled) prevents direct download links from being shared on other websites (this is done by requiring a session ID which is validated against the person / device accessing it and only provided when Composr presents the download links to you on the site).
  • Basic security: Composr will not let anyone upload dangerous scripts (such as PHP files) which can be executed.
  • Rootkit detection: The rootkit detection tool under yourbaseurl/rootkit_detection.php can help scan files for shell scripts and backdoors. Composr's Health Check can also do this regularly. Note this only offers very basic detection and will not work for obfuscated backdoors (you should use antivirus to scan for those).

It is the responsibility of webmasters to run antivirus on their site to regularly scan files uploaded to it. Composr does not include antivirus software or virus scanning.

Top 10 Entries

Question What is the Composr Member System?
Answer The Composr Member System is the system used by the Conversr forum software to manage user accounts and information. This includes usernames, passwords, profile information, and usergroups. It also handles user registration, login, and account management. For websites not using Conversr, the member system of the third-party forum software would be used.
Question Can I Use Composr Galleries to Publish Podcasts?
Answer Yes, Composr supports creating podcasts from galleries. The podcast URL follows this format: http://yourbaseurl/backend.php?mode=galleries&select=galleryname&type=rss&itunes=1. Replace yourbaseurl and galleryname accordingly. This URL can be used to subscribe to the podcast in iTunes or other podcast applications.
Question How Do Gallery Slide-shows Work?
Answer When viewing an image or video in a gallery, visitors can initiate a slide-show that automatically cycles through subsequent entries. The slide-show can be paused with a click or keypress. The default slide-show speed can be adjusted by modifying the GALLERY_ENTRY_SCREEN.tpl template.
Question What are Watermarks and How Do They Work?
Answer Watermarks are semi-transparent images overlaid on gallery images to mark their origin or deter unauthorized use. When you add or edit a gallery, you can choose to apply watermarks to the corners of images. Watermarking applies permanently to the uploaded image. Composr uses a reverse tree structure for watermarks: if a sub-gallery doesn't have a watermark defined, it inherits the watermark from its parent gallery.
Question Can Members Create Their Own Personal Galleries?
Answer Yes, members with the "have personal galleries" permission can create their own galleries. These personal galleries are displayed under designated "Personal category container" galleries. They also show up in a tab on the member's profile. Members can only add content to their own galleries unless they have the "Submit to categories belonging to other members" permission.
Question What are Rep-Images and How Do I Set Them?
Answer Rep-images, short for "representative images," are thumbnails that represent a gallery when it's displayed within a list of galleries. They offer a visual preview of the gallery's contents. You can set a rep-image when adding or editing a gallery, or when adding an image to a gallery.
Question How Do I Import Images in bulk into a Gallery?
Answer You can import images in bulk using a CSV file. The file should be named descriptions.csv and placed in the uploads/galleries directory. The first column should contain filenames (without the path), and the second column should contain descriptions. The filenames should correspond to images also located in the uploads/galleries directory. Composr will automatically match the descriptions to the images during import.
Question What Image and Video Formats are Supported?
Answer Images:
  • .jpg/.jpeg: Highly compressed, best for photos due to minimal noticeable quality loss.
  • .png: Good compression with no quality loss, ideal if bandwidth isn't a concern.
  • .gif: Limited to 256 colors and poor compression. Better alternatives are video or APNG.
Note that Composr does not support SVG because hackers can leverage the XML-like structure of SVG files to compromise a website.

Videos:
  • .mp4 (h.264 aac encoding): The recommended format, widely supported.
  • .mov (h.264 aac encoding): Identical to .mp4.
  • .webm: Supported natively in most browsers, but requires plugins for Internet Explorer/Microsoft Edge and Safari.

Other formats, while they may work, are generally discouraged due to compatibility issues and lack of consistent addon or browser support.
Question What are Composr Galleries?
Answer Composr Galleries are a system for storing, organizing, and displaying images and videos. They function like categories, allowing you to group related media together. Galleries can be structured hierarchically, with sub-galleries nested under parent galleries, similar to a folder system. Each gallery has settings that control its appearance and behavior.
Question How are forums structured in Composr?
Answer Composr forums are organized hierarchically:
  • Forum Groupings: Broad categories that contain forums.
  • Forums: Contain topics related to a specific subject.
  • Sub-forums: Forums nested under other forums, providing further categorization.
  • Topics: Threads of conversation containing a series of posts.
  • Posts: Individual messages within a topic.