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Question How do I manage refunds in Composr?
Answer
  • Monetary payments: Issue refunds through your payment gateway.
  • Point payments: Manually refund points through the points system.
  • Cancellations: Cancel purchases in the Admin Zone to allow repurchasing. Remember to manually undo any associated actions (e.g., removing name highlighting).
Question What are the shipping options in Composr?
Answer You can handle shipping costs in three ways:

  • Flat rate per order: Configure a fixed shipping cost for all orders.
  • Weight-based calculation: Define shipping costs based on the order's total weight.
  • Shippo integration: Get real-time shipping quotes from various carriers based on weight, dimensions, and destination.
Question How do I handle taxes in Composr?
Answer Composr offers flexible tax handling:

  • TaxJar integration: Supports international taxation for many countries.
  • TaxCloud integration: Supports complex USA taxation, including destination-based rules.
  • EU digital goods tax: Handles EU-specific regulations for digital products.
  • Custom tax rates: Define your own percentage-based tax rates.
  • Tax hooks: Developers can extend tax functionality and implement additional tax providers.
Question What are the different types of products in Composr?
Answer Composr offers various "products," which are broader than typical eCommerce products. They include:

  • Usergroup subscriptions: Offer access to specific usergroups with recurring payments.
  • Catalogue items: Physical or digital goods sold through the shopping cart and a special "products" catalogue.
  • Orders: Collections of products purchased together.
  • E-mail addresses: Sell personalized email addresses on your domain.
  • Topic pinning: Allow users to pay to pin forum topics.
  • Name highlighting: Offer highlighted usernames on the forum.
  • Banners: Sell banner advertising space.
  • Custom products: Define and sell any product or service you wish.
  • Permission products: Sell access to specific permissions, such as download categories.
  • Gambling: Allow users to wager points.
  • Work: Represent invoiced services.
  • Non-purchasable products: For accounting purposes (interest, tax, wages, other).
Question How do I set up PayPal in Composr?
Answer
  • Sign up for a PayPal Business Account.
  • Enable "Auto Return" in PayPal and set the return URL to http://yourbaseurl/index.php?page=purchase
  • Enable "Payment data transfer" in PayPal and copy the data transfer identifier for Composr.
  • In Composr, go to Admin Zone > Setup > Configuration > eCommerce options > Payment gateway (PayPal-specific).
  • Paste the data transfer identifier and save.
Question What payment gateways does Composr support?
Answer Composr supports PayPal, CCBill, and Authorize.Net for processing payments. While Composr could be extended to support other gateways, doing so may require professional development and customization.
Question What are the limitations for uploading large files?
Answer
  • 32-bit PHP build: Files larger than 2GB are not supported.
  • 64-bit PHP build: Files larger than 2GB are supported, but the file size will not be displayed.

For very large files, it's recommended to upload them manually and provide the URL instead of directly uploading them through the web form.
Question Can users search for specific downloads?
Answer Yes, the unified Composr search system allows users to find downloads based on keywords. This includes searching within download titles and descriptions, as well as within the content of certain file types like PDFs, text files, and even some binary formats (providing they are not too large in size).
Question Can I add images to my downloads?
Answer Yes, Composr automatically creates a gallery for each download (if the galleries addon is enabled). You can easily add images directly after creating the download or through the download-view screen. The download gallery is displayed within the download-view screen itself.
Question Are there security features to protect downloaded files?
Answer Yes, Composr includes security measures to protect downloads.
  • Protection from hackers: Uploaded files are stored with obscured filenames, preventing direct access and bypassing of the download system. Additionally, an anti-leech feature (when enabled) prevents direct download links from being shared on other websites (this is done by requiring a session ID which is validated against the person / device accessing it and only provided when Composr presents the download links to you on the site).
  • Basic security: Composr will not let anyone upload dangerous scripts (such as PHP files) which can be executed.
  • Rootkit detection: The rootkit detection tool under yourbaseurl/rootkit_detection.php can help scan files for shell scripts and backdoors. Composr's Health Check can also do this regularly. Note this only offers very basic detection and will not work for obfuscated backdoors (you should use antivirus to scan for those).

It is the responsibility of webmasters to run antivirus on their site to regularly scan files uploaded to it. Composr does not include antivirus software or virus scanning.

Top 10 Entries

Question How do I restore my Composr website from a backup?
Answer Composr backups come as .tar or .tar.gz files. Extract the archive using an extraction program like 7-zip or your web hosting control panel.

To restore a full backup:
  • Upload the extracted files to your webserver, overwriting the existing files.
  • Run the included restore.php script in your browser. This script will restore the database from the restore_data.php file.

To restore incremental backups:
  • Restore the initial full backup.
  • Sequentially extract and overwrite files from each incremental backup over the restored full backup.
  • The last extracted restore_data.php will contain the latest database state. Run restore.php to restore the final database version.
Question What alternative backup strategies are available?
Answer Many web hosting control panels include built-in backup features that operate at the system level, often offering higher reliability than web-based scripts. Ensure you back up both files and the database.

For database backups, you can use tools like phpMyAdmin, which allows you to export your database as a .sql file.
Question How do I create a backup of my Composr website?
Answer Composr offers a built-in backup addon accessible from Admin Zone > Tools > Backups. You can choose between full, incremental, and database-only backups.
  • Full backup: Backs up all files and folders within the Composr installation directory, including the database.
  • Incremental backup: Backs up only new or changed files since the last backup, resulting in smaller backup files.
  • Database backup only: Backs up only the database.

The addon allows scheduled backups or manual backup generation. It is recommended to download backups to a location outside your web server for better security.

Note: The Composr backup addon is limited by server-side PHP capabilities and might not always be reliable. Consider using alternative backup strategies offered by your web hosting control panel for increased reliability.
Question Why are backups necessary for my Composr website?
Answer Disasters like hard disk failures, data corruption, and unexpected errors can happen at any time. A good backup strategy helps you recover your website and its data in case of such events. Backups can also help you roll back to a previous state if needed, such as after a failed upgrade or accidental changes.
Question How can I control the privacy of member profile fields?
Answer You can control the privacy of member profile fields through the "Member privacy controls" configuration option.

If you enable the "Extended privacy option control", you can fine-tune visibility settings for each field. Otherwise, you can set simple access levels (e.g., not at all, to members, to friends, to everyone) for each field.
Question What is the difference between a Composr member and an author?
Answer A member is someone who has created an account on your Composr website and can log in. They have a unique member ID and username, and can interact with the site's features.

An author is someone who creates content for the site. They may or may not be a member. For example, you might have an author who submits articles via email but never actually visits or joins the website.
Question What advanced techniques are available for dealing with persistent spammers who repeatedly create new accounts?
Answer Composr's advanced banning features target sophisticated human spammers. Automatic bans can be configured to block users based on specific strings in their posts, while reasoned bans display customized messages to banned users, potentially deterring them. These measures, coupled with the ability to investigate users via IP address analysis, offer robust tools for managing persistent threats.

You can configure advanced banning under Admin Zone > Security > Configure advanced banning.
Question How does Composr handle user banning and what options are available?
Answer Composr offers various banning mechanisms. You can ban members by editing their accounts (ban member tick box), preventing logins while still allowing guest access. IP address banning blocks access from specific IP addresses or ranges (Admin Zone > Security > Members > Investigate user to see their IP addresses and flag certain ones for banning). You can also restrict member submissions, or you can effectively "suspend" users by assigning them to a usergroup with minimal privileges (e.g. probation).
Question What is the "Warn Member" form and how can I use it to handle rule violations?
Answer The "Warn Member" form provides a centralized interface for addressing user misconduct. You can issue formal or off-the-book warnings, apply punitive actions like IP bans, usergroup changes, or probation, and even delete content or charge points. This form allows you to document reasons for actions, improving transparency and consistency in moderation.

This tool can be accessed on a member's profile as staff, under Audit > Warn member. You can also review their warnings history on their "Standing" tab.
Question How does Composr track user activity?
Answer Composr logs IP addresses for various actions like guest posting, page views, and content submissions. This data helps identify potential spammers and track user behavior. The "Investigate user" module provides tools to analyze IP addresses and gather additional information about suspicious activity.