Moderation

These FAQs briefly summarise key points regarding the moderation of members, IP addresses, and content in Composr.

For more information, check out these tutorials:

We also recommend this related tutorial, although it is not covered in this category and is instead covered in the "Security" category:

We also recommend this related tutorial, although it is not covered in this category and is instead covered in the "Legal" category:

We also recommend this related tutorial, although it is not covered in this category and is instead covered in the "Staff" category:
Question How does Composr prevent spam?
Answer Composr offers several tools and techniques to combat spam, including:
  • CAPTCHA: A visual or audio test that humans can easily pass but bots struggle with. This helps prevent automated spam submissions.
  • Heuristics: If Composr thinks an action is spam based off of configurable criteria, it can either flag the content for validation, block the attempt, or ban the IP address outright.
  • Public block lists: Composr can utilize the Stop Forum Spam system or other block list systems to identify and block known spammers based on IP addresses, usernames, and email addresses.
  • Link posting restrictions: Disallowing links in member profiles for users with no posts and adding "nofollow" attributes to links discourages spammers seeking backlinks.
  • Black hole fields: Hidden form fields that should remain empty. Bots often fill these in, allowing Composr to identify them.
  • Project Honey Pot integration: A system that places hidden links on pages, attracting and identifying spam bots.
  • Content/post reporting: Users can report spam, enabling staff to take action.
  • Guest posting limitations: Restricting guest permissions raises the bar for spammers.
  • Advanced techniques: Developer addons like "antispam_question" or probation systems provide additional layers of protection.

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Question What are CAPTCHAs and how do they work?
Answer CAPTCHAs are tests designed to differentiate between human users and bots. Composr's unique CAPTCHA method uses CSS and JavaScript to generate images or audio challenges that are difficult for bots to solve. While effective, some spammers use human workers to bypass CAPTCHAs, leading to the need for additional anti-spam measures.

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Question What are Remote Block Lists (RBLs)?
Answer RBLs are third-party lists that track IP addresses associated with spamming activity. Composr can be configured to consult these lists and block or flag requests from suspicious IPs. However, relying solely on RBLs may lead to false positives, as some lists are overly broad.

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Question How can I report spam in Composr?
Answer You can report spam using the "report this" link or "report" (forum post button) feature. This alerts staff to the issue, allowing them to investigate and take appropriate action, such as deleting the spam, warning the user, or banning them. It also creates a Support Ticket between the reporter and staff in case the staff need further information.

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Question What is the "black hole" technique and how does it work?
Answer The "black hole" technique involves adding hidden fields to forms. While invisible to human users, bots often detect and fill these fields, revealing their nature. Composr uses this information to flag and block suspected spam submissions.

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Question Can I moderate content in Composr forums?
Answer Yes, Composr provides various moderation tools for managing forum content. Moderators can edit or delete posts and topics, move topics between forums, close or open discussions, and validate content submitted by users who require approval. These are done in an actions dropdown on a topic, or through buttons on individual posts.

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Question What is post history and why is it important?
Answer Post history tracks changes made to forum posts, including edits and deletions. This feature helps monitor for inappropriate edits or attempts to cover up spam or rule violations. Staff can review the history, restore deleted content, or even permanently erase it.

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Question How does Composr track user activity?
Answer Composr logs IP addresses for various actions like guest posting, page views, and content submissions. This data helps identify potential spammers and track user behavior. The "Investigate user" module provides tools to analyze IP addresses and gather additional information about suspicious activity.

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Question What is the "Warn Member" form and how can I use it to handle rule violations?
Answer The "Warn Member" form provides a centralized interface for addressing user misconduct. You can issue formal or off-the-book warnings, apply punitive actions like IP bans, usergroup changes, or probation, and even delete content or charge points. This form allows you to document reasons for actions, improving transparency and consistency in moderation.

This tool can be accessed on a member's profile as staff, under Audit > Warn member. You can also review their warnings history on their "Standing" tab.

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Question How does Composr handle user banning and what options are available?
Answer Composr offers various banning mechanisms. You can ban members by editing their accounts (ban member tick box), preventing logins while still allowing guest access. IP address banning blocks access from specific IP addresses or ranges (Admin Zone > Security > Members > Investigate user to see their IP addresses and flag certain ones for banning). You can also restrict member submissions, or you can effectively "suspend" users by assigning them to a usergroup with minimal privileges (e.g. probation).

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Question What advanced techniques are available for dealing with persistent spammers who repeatedly create new accounts?
Answer Composr's advanced banning features target sophisticated human spammers. Automatic bans can be configured to block users based on specific strings in their posts, while reasoned bans display customized messages to banned users, potentially deterring them. These measures, coupled with the ability to investigate users via IP address analysis, offer robust tools for managing persistent threats.

You can configure advanced banning under Admin Zone > Security > Configure advanced banning.

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