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Question How do I debug email integration issues?
Answer
  • Email Tracking: Composr marks emails as read when processing posts. Marking an email unread will trigger re-processing.
  • Log File: Create an empty file named data_custom/mail_integration.log to capture detailed log data for troubleshooting.
Question How can I control who can post in my forums?
Answer You can manage posting permissions using Composr's usergroup system.

  • Forum View Access: Determine which usergroups can view each forum.
  • Privilege Overrides: Grant or deny specific privileges (e.g., posting) to usergroups within a forum.
  • Bypass Validation: Allow trusted members to post without moderation (or vice versa, require validation for certain usergroups).
Question What special features does Composr's Conversr offer compared to other forum software?
Answer
  • Advanced Polls: Blind polls, forcing or setting of default options, and point-weighting.
  • Private Topics: More sophisticated than traditional private messages.
  • Forum Introduction Questions: A flexible way to control access and encourage engagement (e.g. forum-specific rules or forum passwords).
  • Cascading Topics: Pinned topics that appear in multiple forums.
  • Integrated Moderation: Streamlined moderation tools within the forum interface.
Question How do topic polls work?
Answer Topic polls are a powerful tool for gauging opinion within discussions. You can:

  • Control Result Visibility: Choose whether results are visible before voting.
  • Require Topic Reply: Force users to reply to the topic before voting.
  • Show Voter Identities: Optionally display which members voted for each option.
  • Allow Vote Revocation: Let voters change their vote while the poll is open.
  • Set Voting Close Time: Define a specific date or time for the poll to close.
  • Restrict Selections: Limit the number of options voters can choose.
  • Allow Guest Voting: Enable voting for unregistered users.
  • Weight Votes by Points: Give more influential members greater voting power (requires the points addon).
Question What are the different types of posts in Composr forums?
Answer
  • Regular Posts: Standard posts made by members within a topic.
  • Quick Replies: Shorter replies made directly from the topic view.
  • Anonymous Posts: Members can choose to post anonymously, appearing as a guest. Staff can track the actual user if needed.
  • Emphasised posts: Posts made by staff (or marked by staff) which are highlighted to draw attention as they are important.
  • Whispers: Private messages embedded within public topics, allowing for side conversations.
  • Private Topic Posts: Private messages sent between specific members (e.g. an on-site "inbox").
Question Can I integrate email with my forums (mailing list)?
Answer Yes, you can enable email integration for each forum individually. This allows members to post and receive updates via email.

Requirements:
  • PHP IMAP extension installed
  • System scheduler (Cron) running
  • IMAP-compatible mail server

Recommended:
  • Mail server enforces SPF and DKIM for email validation
  • Mail server limits email size to prevent abuse
  • System scheduler runs frequently (e.g., every minute) so members get prompt updates
Question How do I organize my forums effectively?
Answer
  • Structure: Composr's forums follow a hierarchical structure. You can create forum groupings, forums, and sub-forums (and sub-sub-forums etc) in that order of hierarchy.
  • Strategies: Avoid creating too many forums, which can dilute activity. Start with a few well-defined forums and expand as needed.
  • Permissions: Use Composr's permission system to control access to forums and features. For example, you can create private staff forums.
Question How can I keep track of activity in busy forums?
Answer Composr provides several tools to help you stay up-to-date with forum activity:

  • Virtual Forums: Special forums like "Posts since last visit" and "Topics with unread posts" provide filtered views of recent activity.
  • Read Status: Topics with unread posts are displayed in bold with a jump-to-first-unread link. You can manually mark topics or entire forums as read or unread.
  • Notifications: You can enable email notifications for specific topics or forums, either manually or automatically based on your activity.
Question What security measures should I consider for local payments?
Answer While Composr supports local payments (Authorize.Net), it requires high PCI compliance. Ensure you adhere to the PCI Data Security Standard (PCI DSS) guidelines, including secure coding practices, firewalls, intrusion detection systems, regular security audits, and staff screening.
Question How can I audit my eCommerce activity in Composr?
Answer Composr provides tools for monitoring your eCommerce activities:

  • Sales list management: Cancel purchases, view sales history, and manage refunds (Admin Zone > Audit > eCommerce > Sales list management).
  • Charts: Generate profit/loss accounts and cash flow diagrams for specific periods (Admin Zone > Audit > eCommerce, and Admin Zone > Audit > Site statistics).
  • Manual transactions: Record transactions outside of Composr for accurate accounting (Admin Zone > Audit > eCommerce > Manual transaction).

Top 10 Entries

Question How do I restore my Composr website from a backup?
Answer Composr backups come as .tar or .tar.gz files. Extract the archive using an extraction program like 7-zip or your web hosting control panel.

To restore a full backup:
  • Upload the extracted files to your webserver, overwriting the existing files.
  • Run the included restore.php script in your browser. This script will restore the database from the restore_data.php file.

To restore incremental backups:
  • Restore the initial full backup.
  • Sequentially extract and overwrite files from each incremental backup over the restored full backup.
  • The last extracted restore_data.php will contain the latest database state. Run restore.php to restore the final database version.
Question What alternative backup strategies are available?
Answer Many web hosting control panels include built-in backup features that operate at the system level, often offering higher reliability than web-based scripts. Ensure you back up both files and the database.

For database backups, you can use tools like phpMyAdmin, which allows you to export your database as a .sql file.
Question How do I create a backup of my Composr website?
Answer Composr offers a built-in backup addon accessible from Admin Zone > Tools > Backups. You can choose between full, incremental, and database-only backups.
  • Full backup: Backs up all files and folders within the Composr installation directory, including the database.
  • Incremental backup: Backs up only new or changed files since the last backup, resulting in smaller backup files.
  • Database backup only: Backs up only the database.

The addon allows scheduled backups or manual backup generation. It is recommended to download backups to a location outside your web server for better security.

Note: The Composr backup addon is limited by server-side PHP capabilities and might not always be reliable. Consider using alternative backup strategies offered by your web hosting control panel for increased reliability.
Question Why are backups necessary for my Composr website?
Answer Disasters like hard disk failures, data corruption, and unexpected errors can happen at any time. A good backup strategy helps you recover your website and its data in case of such events. Backups can also help you roll back to a previous state if needed, such as after a failed upgrade or accidental changes.
Question How can I control the privacy of member profile fields?
Answer You can control the privacy of member profile fields through the "Member privacy controls" configuration option.

If you enable the "Extended privacy option control", you can fine-tune visibility settings for each field. Otherwise, you can set simple access levels (e.g., not at all, to members, to friends, to everyone) for each field.
Question What is the difference between a Composr member and an author?
Answer A member is someone who has created an account on your Composr website and can log in. They have a unique member ID and username, and can interact with the site's features.

An author is someone who creates content for the site. They may or may not be a member. For example, you might have an author who submits articles via email but never actually visits or joins the website.
Question What advanced techniques are available for dealing with persistent spammers who repeatedly create new accounts?
Answer Composr's advanced banning features target sophisticated human spammers. Automatic bans can be configured to block users based on specific strings in their posts, while reasoned bans display customized messages to banned users, potentially deterring them. These measures, coupled with the ability to investigate users via IP address analysis, offer robust tools for managing persistent threats.

You can configure advanced banning under Admin Zone > Security > Configure advanced banning.
Question How does Composr handle user banning and what options are available?
Answer Composr offers various banning mechanisms. You can ban members by editing their accounts (ban member tick box), preventing logins while still allowing guest access. IP address banning blocks access from specific IP addresses or ranges (Admin Zone > Security > Members > Investigate user to see their IP addresses and flag certain ones for banning). You can also restrict member submissions, or you can effectively "suspend" users by assigning them to a usergroup with minimal privileges (e.g. probation).
Question What is the "Warn Member" form and how can I use it to handle rule violations?
Answer The "Warn Member" form provides a centralized interface for addressing user misconduct. You can issue formal or off-the-book warnings, apply punitive actions like IP bans, usergroup changes, or probation, and even delete content or charge points. This form allows you to document reasons for actions, improving transparency and consistency in moderation.

This tool can be accessed on a member's profile as staff, under Audit > Warn member. You can also review their warnings history on their "Standing" tab.
Question How does Composr track user activity?
Answer Composr logs IP addresses for various actions like guest posting, page views, and content submissions. This data helps identify potential spammers and track user behavior. The "Investigate user" module provides tools to analyze IP addresses and gather additional information about suspicious activity.