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| Question | How can potential conflicts between staff members be avoided (regarding content moderation)? |
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| Answer | Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination. Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination. |
| Question | What should be considered when assigning roles and responsibilities to staff? |
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| Answer | When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff. Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance. |
| Question | How can staff be effectively managed in a Composr community? |
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| Answer | Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success. |
| Question | How should staff members be chosen for a Composr-based online community? |
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| Answer | Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
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| Question | How can content issues be reported and addressed by staff? |
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| Answer | Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken. |
| Question | How can staff members collaborate effectively in Composr? |
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| Answer | Composr offers various tools to facilitate staff collaboration:
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| Question | What defines a staff member in Composr? |
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| Answer | There are two ways to define "staff" in Composr:
Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff." |
| Question | What steps should I take if my website has been hacked? |
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| Answer | If you suspect a security breach, take immediate action:
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| Question | What additional security measures can I implement for my Composr website? |
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| Answer |
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| Question | How does Content Security Policy (CSP) contribute to Composr security? |
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| Answer | CSP adds a layer of protection by controlling the resources the browser is allowed to load. It helps prevent:
Composr's CSP implementation utilizes "Trusted partner sites" and nonces for fine-grained control. |
Top 10 Entries
| Question | How do I restore my Composr website from a backup? |
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| Answer | Composr backups come as .tar or .tar.gz files. Extract the archive using an extraction program like 7-zip or your web hosting control panel. To restore a full backup:
To restore incremental backups:
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| Question | What alternative backup strategies are available? |
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| Answer | Many web hosting control panels include built-in backup features that operate at the system level, often offering higher reliability than web-based scripts. Ensure you back up both files and the database. For database backups, you can use tools like phpMyAdmin, which allows you to export your database as a .sql file. |
| Question | How do I create a backup of my Composr website? |
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| Answer | Composr offers a built-in backup addon accessible from Admin Zone > Tools > Backups. You can choose between full, incremental, and database-only backups.
The addon allows scheduled backups or manual backup generation. It is recommended to download backups to a location outside your web server for better security. Note: The Composr backup addon is limited by server-side PHP capabilities and might not always be reliable. Consider using alternative backup strategies offered by your web hosting control panel for increased reliability. |
| Question | Why are backups necessary for my Composr website? |
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| Answer | Disasters like hard disk failures, data corruption, and unexpected errors can happen at any time. A good backup strategy helps you recover your website and its data in case of such events. Backups can also help you roll back to a previous state if needed, such as after a failed upgrade or accidental changes. |
| Question | How can I control the privacy of member profile fields? |
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| Answer | You can control the privacy of member profile fields through the "Member privacy controls" configuration option. If you enable the "Extended privacy option control", you can fine-tune visibility settings for each field. Otherwise, you can set simple access levels (e.g., not at all, to members, to friends, to everyone) for each field. |
| Question | What is the difference between a Composr member and an author? |
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| Answer | A member is someone who has created an account on your Composr website and can log in. They have a unique member ID and username, and can interact with the site's features. An author is someone who creates content for the site. They may or may not be a member. For example, you might have an author who submits articles via email but never actually visits or joins the website. |
| Question | What advanced techniques are available for dealing with persistent spammers who repeatedly create new accounts? |
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| Answer | Composr's advanced banning features target sophisticated human spammers. Automatic bans can be configured to block users based on specific strings in their posts, while reasoned bans display customized messages to banned users, potentially deterring them. These measures, coupled with the ability to investigate users via IP address analysis, offer robust tools for managing persistent threats. You can configure advanced banning under Admin Zone > Security > Configure advanced banning. |
| Question | How does Composr handle user banning and what options are available? |
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| Answer | Composr offers various banning mechanisms. You can ban members by editing their accounts (ban member tick box), preventing logins while still allowing guest access. IP address banning blocks access from specific IP addresses or ranges (Admin Zone > Security > Members > Investigate user to see their IP addresses and flag certain ones for banning). You can also restrict member submissions, or you can effectively "suspend" users by assigning them to a usergroup with minimal privileges (e.g. probation). |
| Question | What is the "Warn Member" form and how can I use it to handle rule violations? |
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| Answer | The "Warn Member" form provides a centralized interface for addressing user misconduct. You can issue formal or off-the-book warnings, apply punitive actions like IP bans, usergroup changes, or probation, and even delete content or charge points. This form allows you to document reasons for actions, improving transparency and consistency in moderation. This tool can be accessed on a member's profile as staff, under Audit > Warn member. You can also review their warnings history on their "Standing" tab. |
| Question | How does Composr track user activity? |
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| Answer | Composr logs IP addresses for various actions like guest posting, page views, and content submissions. This data helps identify potential spammers and track user behavior. The "Investigate user" module provides tools to analyze IP addresses and gather additional information about suspicious activity. |