Features: A-Z Index
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Newest 10 Entries
Question | What are the advantages of using the Support Ticket system over the Discussion Forums? |
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Answer | While both systems can be used for support, the Support Ticket system provides advantages like:
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Question | How can Composr be used as a support desk tool? |
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Answer | Composr offers three main systems for providing online support: 1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support. 2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities. 3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content. |
Question | How can I access the raw data behind the statistics graphs? |
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Answer | Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools. |
Question | How are time zones handled in Composr statistics? |
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Answer | All times in Composr statistics are displayed according to the configured website time zone, regardless of visitor or user account time zones. While this is a limitation due to pre-computation, some graphs displaying hourly stats and country filtering offer insights into local times for manual analysis. |
Question | What are the limitations of pre-computed statistics in Composr? |
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Answer | Pre-computed statistics introduce certain limitations:
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Question | Why does Composr use pre-computed statistics? |
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Answer | Composr generates statistics from pre-computed data for several reasons:
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Question | What are KPIs and how are they used in Composr? |
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Answer | KPIs (Key Performance Indicators) are specific measurements selected for marketing analysis. In Composr, time-series graphs can be added as KPIs. They offer several benefits:
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Question | How can I perform split testing in Composr? |
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Answer | Split testing in Composr involves combining tracking codes with events. The simplest approach utilizes Tempcode:
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Question | What is the purpose of tracking codes in Composr? |
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Answer | Tracking codes help you identify the sources driving user sessions to your website or associate specific split testing variations with users. Composr offers integrated referral tracking through various means:
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Question | What are the different ways to track events in Composr? |
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Answer | Composr offers various methods for tracking events:
The JavaScript and HTML data attribute methods can also be integrated with Google Analytics events. |
Top 10 Entries
Title | Spam Protection |
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Icon | ![]() |
Description | Configurable word filters Investigation: Investigate activity by member ID, username, IP address, or e-mail. Ban troublesome IP addresses. CAPTCHA: Include CAPTCHA on forms for guests and new members. Enable CSS and/or JavaScript CAPTCHA to make detection by bots much harder. Enable an audio version for the visually impaired. Integrate with known-spammer blacklists: Multiple configurable levels of enforcement. Honeypots and blackholes: Find and ban bots via automated traps that humans would never see or fill out. Heuristics: Clever ways to detect and block spammers based on behaviour. Published e-mail addresses will be protected from spammers Protection from spammers trying to use your website for their own SEO |
Title | Template Programming Language |
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Icon | ![]() |
Description | Also known as Tempcode. Perform computations: Run loops, manipulate logic, numbers, and text. Handy effects: Easily create design effects like “Zebra striping” and tooltips – and much more. Branching and filtering: Tailor output according to permissions and usergroups, as well as user options such as language selection. Include other templates, blocks, or pages, within a template Create and use standard boxes: Avoid having to copy and paste complex segments of XHTML5. Easy web browser sniffing: Present different markup to different web browsers, detect whether JavaScript is enabled, detect bots, and detect PDAs/Smartphones. Randomisation features Pull up member details with ease: For example, show the current users avatar or point count. Easily pull different banner rotations into your templates Escaping: Easily escape parameters and strings to avoid JavaScript or HTML syntax errors and XSS vulnerabilities. Create your own Tempcode symbols through hooks |
Title | Testing tools |
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Description | Switch users: Masquerade as any user using your admin login Change theme images inline with just a few clicks Easily find and edit the templates used to construct any screen Error monitoring: Get informed by e-mail if errors happen on your site. Make inline changes to content titles Easy text changes: Easily change the language strings used to build up any screen. Easily diagnose permission configuration problems: Log permission checks, or interactively display them in Firefox. Testing platform: Use our testing_platform non-bundled addon when developing with Composr to ensure nothing has been broken. Profiler: Use the documented profiling tool to monitor intensive logic and their time / memory consumption. Health check: Use the bundled health check to routinely run site checks and report any issues or failures detected. |
Title | Rich Media |
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Icon | ![]() |
Description | Comcode: Powerful but simple content-enrichment language. Media embedding: Easily integrate/attach common video and image formats, as well as embeds for common sites such as YouTube (just by pasting in the URL). Easily create cool effects: Create scrolling, rolling, randomisation, and hiding effects. Put content in boxes, split content across subpages. Create XHTML5 overlays. Place tooltips. Customise your content for different usergroups Create count-downs and hit counters Automatic table of contents creation for your documents Custom Comcode tags: Set up your own tags, to make it easy to maintain a sophisticated and consistent design as your site grows. Embed pages within other pages |
Title | Design without barriers |
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Description | Full control of your vision: Control hundreds of settings. Strip Composr down. Reshape features as needed. Full templating support: Reskin features to look however you want them to. No navigation assumptions: Replace default page and structures as required. No layout assumptions: Shift content between templates, totally breaking down any default layout assumptions. Embed content entries of any type on your pages |
Title | Themeing tools |
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Description | Theme Wizard: Recolour your CSS and theme images in just a few clicks (Composr picks the perfect complementary palette and automatically makes 100's of CSS and image changes) Logo Wizard: Generate a basic logo for use on your site Built-in template and CSS editing tools Interactive CSS editor: Quickly identify what to change and preview. |
Title | Administration Zone |
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Description | Dashboard: View a checklist of things that need done, software upgrade information, latest Composr news, posts in the staff forum, staff notes, useful links, and more. Audit: View logs and statistics of just about anything with the site and Composr system. Site statistics: View comprehensive graphs and statistics across a wide range of metrics. Set your own KPIs and get notified when they are reached. Security: Control site access (including IP bans), privileges, members / usergroups, and word filters. Structure: Manage and upgrade addons, define zones, configure chatrooms and forums, manage menus, create redirects, and edit the sitemap. Style: Whitelist the software, manage emoticons, manage themes / run the theme wizard, run the logo wizard, and translate / rephrase the software. Setup: Set a wide variety of options for your site depending on what addons you have installed. Tools: Run full or incremental backups, scan for broken URLs, clear the cache or run optimisation tools, edit the code, run Commandr, run the upgrader, run health checks, import content from another site, make and send newsletters, run server checks and view PHP info, run privacy purging or downloading, send an e-mail through the software, and view Composr contributors Content: Manage all of your content for your site Help: Search across the site or the tutorials for something Conflict detection: Detect when multiple staff are trying to change the same thing at the same time. Examine action logs: See exactly who has done what and when Commandr: Optional use of a powerful command-line environment (for Unix geeks). Use unix-like tools to explore and manage your database as it if was a filesystem, and perform general maintenance tasks. Aggregate content types: Design complex content relationships, cloning out large structures in a single operation. Content versioning: See revisions of certain content |
Title | Website Polls |
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Description | Integrate polls into your website: Gauge visitor opinion. Community involvement: Users can submit polls and comment and rate them. Multiple polls: Showcase different polls on different areas of your website. Archive the data from unlimited polls |
Title | Community features |
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Description | User content submission: Allow users to submit to any area of your site. Optionally enable validation so staff must approve the content before it goes live. Public awards: Give public awards to your choice of “best content” Per-usergroup privileges: Give special members access to extra features, like file storage Recommend: Visitors can recommend your website or a page to other visitors. Control who can specify their own custom message and those who must use the default (spam prevention). Members can report content to you for review via "Report This" links (which creates a Support Ticket with a copy of the content at the time of reporting). You can also turn validation off for content to hide it after a certain number of reports. |
Title | Chatrooms and IM |
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Icon | ![]() |
Description | Make unlimited chatrooms each with your choice of access restrictions. Moderation: Moderate messages and ban troublesome users. Integrate shout-boxes into your website Instant messaging: Members may have IM conversations with each other, or in groups. Members receive an archive of the conversation in Private Topics once closed. Site-wide IM: Give your members the ability to pick up conversations anywhere on your site. Sound effects: Members may configure or upload their own. Download chatroom logs Blocking: Choose to appear offline to certain members. Allow members in certain usergroups to make their own chatrooms, and control when they expire based on inactivity time. |