Features: A-Z Index
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Newest 10 Entries
Question | What are the advantages of using the Support Ticket system over the Discussion Forums? |
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Answer | While both systems can be used for support, the Support Ticket system provides advantages like:
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Question | How can Composr be used as a support desk tool? |
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Answer | Composr offers three main systems for providing online support: 1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support. 2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities. 3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content. |
Question | How can I access the raw data behind the statistics graphs? |
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Answer | Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools. |
Question | How are time zones handled in Composr statistics? |
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Answer | All times in Composr statistics are displayed according to the configured website time zone, regardless of visitor or user account time zones. While this is a limitation due to pre-computation, some graphs displaying hourly stats and country filtering offer insights into local times for manual analysis. |
Question | What are the limitations of pre-computed statistics in Composr? |
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Answer | Pre-computed statistics introduce certain limitations:
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Question | Why does Composr use pre-computed statistics? |
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Answer | Composr generates statistics from pre-computed data for several reasons:
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Question | What are KPIs and how are they used in Composr? |
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Answer | KPIs (Key Performance Indicators) are specific measurements selected for marketing analysis. In Composr, time-series graphs can be added as KPIs. They offer several benefits:
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Question | How can I perform split testing in Composr? |
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Answer | Split testing in Composr involves combining tracking codes with events. The simplest approach utilizes Tempcode:
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Question | What is the purpose of tracking codes in Composr? |
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Answer | Tracking codes help you identify the sources driving user sessions to your website or associate specific split testing variations with users. Composr offers integrated referral tracking through various means:
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Question | What are the different ways to track events in Composr? |
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Answer | Composr offers various methods for tracking events:
The JavaScript and HTML data attribute methods can also be integrated with Google Analytics events. |
Top 10 Entries
Question | What should I avoid doing in Composr to maintain accessibility? |
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Answer | Avoid using Comcode tags or other HTML elements that create dynamic effects in the user's browser, such as ticker and jumping. These can have a negative impact on navigation and scrolling. Provide alternate information for multimedia you upload so those with auditory impairments can still understand the content. Avoid creating multiple content items with the same title, as this can lead to accessibility issues and general user confusion. |
Question | How does Composr handle forms for accessibility? |
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Answer | The web standards checker ensures that form labels are properly positioned and explicitly associated with their controls. It also checks that form elements have a logical tab order and are keyboard operable. |
Question | How does Composr ensure accessible data tables? |
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Answer | The web standards checker enforces proper markup for data tables, including identifying row and column headers, and associating data cells with header cells. It ensures that tables are not used for layout (flex boxes and HTML grids are preferred for mobile responsiveness) unless they make sense when linearized. Composr provides summaries for tables to aid non-visual user agents in understanding their structure and content. |
Question | How does Composr handle color contrast for accessibility? |
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Answer | Composr is designed with high graphic standards that aim to avoid poor color contrast in the default theme and Theme Wizard. But it is not perfect, especially for dark mode themes. Webmasters are still responsible for ensuring sufficient contrast in their own content and in custom themes. |
Question | How do I provide text equivalents for images and multimedia in Composr? |
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Answer | Composr's web standards checker ensures that alternative text (using the "alt" attribute) is provided for images. It will warn if any images do not contain alt text. For multimedia, webmasters are responsible for providing captions and auditory descriptions either in the multimedia itself, on the description of the media, or uploaded as a caption file. |
Question | How can I make sure my Composr website is accessible? |
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Answer | Enable the web standards checker in Composr while editing templates. Also do the same when previewing edited or new Comcode pages. Use the provided accessibility options in the Admin Zone to customize the webmaster experience according to your accessibility needs. Follow the webmaster concerns outlined in the "Helping improve site accessibility for disabled users" tutorial. Regularly test your website using third-party accessibility validation tools such as the WAVE Web Accessibility Evaluation Tool or the AChecker. |
Question | What accessibility features are built into Composr? |
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Answer | Composr has an inbuilt web standards checker that helps ensure compliance with accessibility guidelines. Composr provides automatic sitemap generation functionality, a default sitemap page, and an advanced menu editor to manage navigation. Composr supports ARIA (Accessible Rich Internet Applications), which helps make dynamic content accessible. Composr includes options in the Admin Zone to fine-tune the webmaster experience for specific accessibility requirements. |
Question | Does Composr comply with accessibility standards? |
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Answer | - Yes, Composr complies with the highest level of the WCAG (version 1.0 at the time of writing), level 3. - Composr also meets Section 508 guidelines, XHTML and CSS specifications, and the highest level of ATAG. - Composr conforms to these standards throughout, from user-facing screens to administrator interfaces. |
Title | Extendable |
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Icon | ![]() |
Description | Versatile: You can strip down to a core system, or build up with 3rd-party addons. Full API documentation High coding standards: No PHP notices. Type-strict codebase. MVC framework. Free online developer's guide book (in the tutorials) Custom field filters: For example, restrict news posts to a minimum length. Stack traces for easy debugging Synchronise data between staging and live sites using Resource-fs Breadcrumb overrides Advanced banning: Set your own banning rules for different hack attack codes. Even create your own ban pages (e.g. to mimic law enforcement bans for spammers). Code overrides: Implement modifications to the Composr code without directly editing the original code by creating _custom files. This makes upgrading much easier. Also supports contentious_overrides hooks and the override_api for more advanced overriding. Many different hook types allowing for modifying or extending Composr without modifying or overriding the code. |
Title | Integration |
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Icon | ![]() |
Description | Convert from other software: See our importing tutorial for a list of importers. Use an existing member system: See our download page for a list of forum drivers. Convert an HTML site into Composr pages LDAP support for corporate networks (Conversr only) HTTP authentication: Tie into an existing HTTP authentication-based login system (Conversr only) Proxying system: Programmers can integrate any existing scripts using our sophisticated proxying system (which includes full cookie support). Minimodules and miniblocks: Programmers can port existing PHP code into Composr itself without having to strictly conform it to Composr's framework |