How do I report an emergency problem with my Composr site?
Answer
Emergency problems are events that have significantly and suddenly affected your website's functionality due to legitimate bugs or undocumented usability issues. To report these:
Open a tracker issue explaining the problem and providing as much detail as possible (mark it as a major bug).
Help the developers help you. Provide access to your site (see the software feedback tutorial for more information), describe the exact situation, and avoid protracted back-and-forth communication.
Take backups before upgrading. This allows for easier recovery in case of problems.
Remember that bug fixing is not a free service. While developers are committed to Composr's stability, maintaining backups and practicing restoration procedures is your responsibility.
The community forum is an excellent resource for support. Users can help each other out with various problems. However, please remember that there's no guarantee of free professional support. If you need immediate or guaranteed assistance, consider hiring a professional developer.
I'm getting a lot of spam on my site. What can I do?
Answer
Composr offers various anti-spam measures. Refer to the Anti-spam settings tutorial for advice on configuring these settings. If you believe there's an issue with the anti-spam system itself, report it to the issue tracker. Do not report general spam incidents.
My website is experiencing performance issues. What should I do?
Answer
If you are experiencing performance issues, first identify the specific problem with your web host's help. Composr provides tools to manage database size, bandwidth, and disk I/O. However, high request volume or CPU usage may require server upgrades like a VPS or dedicated server.
If your web host complains about resource usage, gather detailed information from them, including specific URLs causing problems and resource usage metrics. If their limits are unreasonable, consider switching web hosts.
Security problems must be reported privately. You can do this by marking the issue as 'Private' on the issue tracker (if you use the Report Issue Wizard, it will do that automatically when you select security-hole). Publicly disclosing security holes is irresponsible and may result in penalties. The core developer team will disclose the issue after a patch is released.
Every bug, no matter how small, should be reported. You can report bugs using the Report Issue Wizard or directly through the issue tracker. There is also a link to report bugs on your Admin Zone Dashboard where the version information is located. And when clicking that link, you can view open issues specific to your version of Composr.
When reporting a bug, be sure to:
Check for duplicates: Make sure the bug hasn't already been reported.
Report bugs individually: Each issue should be reported separately for better tracking and resolution.
Verify it's a Composr bug: Issues with third-party addons and code should be reported to their respective developers.
Consult the FAQ and tutorials: Check for common problems and solutions, particularly server configuration issues.
Provide comprehensive information: Include a clear and specific title, detailed steps to reproduce the problem, your browser version, Composr version, error messages, stack traces (if available), and any other
relevant details.
Use clear and concise language: Write in proper English, use correct terminology, and avoid vagueness.
Be respectful and patient: Remember that developers are volunteers and may not respond immediately.
The robots.txt file provides instructions to search engine crawlers about which parts of your website they should and should not access. You can customize the robots.txt file to prevent sensitive content from being indexed or to guide crawlers toward the most important areas of your site.
What is SEO and why is it important for my Composr website?
Answer
SEO is the practice of optimizing your website to rank higher in search engine results pages (SERPs). By improving your SEO, you increase the visibility of your website, driving more organic (non-paid) traffic to your content.
Composr provides several ways to customize your metadata:
Site-wide Settings: You can configure default metadata for your entire site in the Admin Zone under Setup > Configuration > Site options.
Content-Specific Settings: When adding or editing content like Comcode pages or news posts, Composr provides fields for customizing titles, descriptions, and keywords specific to that content under the "Metadata" section.
Automatic Detection: Composr can automatically generate metadata by analyzing your content, but it's generally recommended to refine these suggestions manually for best results.
Should I trust agencies that promise top search engine results?
Answer
No; be wary of agencies guaranteeing top rankings for any desired keyword. Achieving top results for competitive terms requires significant effort, expertise, and often, an ongoing strategy.
Focus on agencies that prioritize ethical "white-hat" SEO techniques like creating valuable content, optimizing website structure, and building natural backlinks. Avoid those employing "black-hat" methods that can lead to penalties from search engines.
Gift points are a separate points balance that can only be sent to other members as gifts. They cannot be spent directly or used in escrow transactions.
Gift points are earned daily based on usergroup membership and replenish independently of the regular points balance. When a member sends gift points, they become regular points for the recipient.
Yes, members can send points to each other as a token of appreciation, reward for a service, or as part of an agreement using the Points Escrow system.
Points are typically awarded immediately upon content submission to encourage participation. However, forum posts requiring validation only earn points after approval to deter spam. To further encourage high-quality content, consider using the "awards" addon to reward exceptional contributions.
Can I reward members who use specific browsers or operating systems?
Answer
Yes, Composr allows you to configure bonus points based on browser/platform criteria. You can set bonus points for members using Open Source browsers, specific operating systems, or even those who have enabled privacy features like "Do Not Track" (DNT) or "Global Privacy Control" (GPC).
What's the difference between points balance and rank points?
Answer
Points balance refers to the number of points a member currently has available to spend. This is the 'liquid' currency they can use for various actions.
Rank points represent the total points a member has accumulated throughout their time on the website. These points determine the member's rank, which can grant access to additional privileges and act as a status symbol.
What are cleanup tools in Composr and how do I use them?
Answer
Cleanup tools assist with website maintenance by deleting unnecessary data and optimizing database tables. They are divided into "De-cachers" and "Optimizers". You can access them through:
PHP-Info provides a comprehensive overview of your PHP configuration. You can access it within Composr by navigating to Admin Zone > Tools > PHP-Info / Server Checks.
This page also provides additional useful server information.
What is the purpose of the Health Check feature in Composr?
Answer
The Health Check feature in Composr proactively identifies potential issues that may affect your website's performance, security, and overall health. It performs various checks and alerts you to problems like:
Broken links and forms
Security vulnerabilities
Outdated software versions
Server performance issues
Email configuration problems
The Health Check can be run manually or scheduled to run automatically and send e-mail notifications of results.
How can I use Content Delivery Networks (CDNs) to enhance my website?
Answer
CDNs improve website performance by serving content from geographically distributed servers, reducing latency and server load. You can leverage CDNs for your Composr website by:
Configuring the CDN option in Composr with a comma-separated list of CDN domain names.
Ensuring your files are mirrored on the CDN servers.
Utilizing the CDN_FILTER directive and symbol to control what content is served via CDN.
