How do I report an emergency problem with my Composr site?
Answer
Emergency problems are events that have significantly and suddenly affected your website's functionality due to legitimate bugs or undocumented usability issues. To report these:
Open a tracker issue explaining the problem and providing as much detail as possible (mark it as a major bug).
Help the developers help you. Provide access to your site (see the software feedback tutorial for more information), describe the exact situation, and avoid protracted back-and-forth communication.
Take backups before upgrading. This allows for easier recovery in case of problems.
Remember that bug fixing is not a free service. While developers are committed to Composr's stability, maintaining backups and practicing restoration procedures is your responsibility.
The community forum is an excellent resource for support. Users can help each other out with various problems. However, please remember that there's no guarantee of free professional support. If you need immediate or guaranteed assistance, consider hiring a professional developer.
I'm getting a lot of spam on my site. What can I do?
Answer
Composr offers various anti-spam measures. Refer to the Anti-spam settings tutorial for advice on configuring these settings. If you believe there's an issue with the anti-spam system itself, report it to the issue tracker. Do not report general spam incidents.
My website is experiencing performance issues. What should I do?
Answer
If you are experiencing performance issues, first identify the specific problem with your web host's help. Composr provides tools to manage database size, bandwidth, and disk I/O. However, high request volume or CPU usage may require server upgrades like a VPS or dedicated server.
If your web host complains about resource usage, gather detailed information from them, including specific URLs causing problems and resource usage metrics. If their limits are unreasonable, consider switching web hosts.
Security problems must be reported privately. You can do this by marking the issue as 'Private' on the issue tracker (if you use the Report Issue Wizard, it will do that automatically when you select security-hole). Publicly disclosing security holes is irresponsible and may result in penalties. The core developer team will disclose the issue after a patch is released.
Every bug, no matter how small, should be reported. You can report bugs using the Report Issue Wizard or directly through the issue tracker. There is also a link to report bugs on your Admin Zone Dashboard where the version information is located. And when clicking that link, you can view open issues specific to your version of Composr.
When reporting a bug, be sure to:
Check for duplicates: Make sure the bug hasn't already been reported.
Report bugs individually: Each issue should be reported separately for better tracking and resolution.
Verify it's a Composr bug: Issues with third-party addons and code should be reported to their respective developers.
Consult the FAQ and tutorials: Check for common problems and solutions, particularly server configuration issues.
Provide comprehensive information: Include a clear and specific title, detailed steps to reproduce the problem, your browser version, Composr version, error messages, stack traces (if available), and any other
relevant details.
Use clear and concise language: Write in proper English, use correct terminology, and avoid vagueness.
Be respectful and patient: Remember that developers are volunteers and may not respond immediately.
The robots.txt file provides instructions to search engine crawlers about which parts of your website they should and should not access. You can customize the robots.txt file to prevent sensitive content from being indexed or to guide crawlers toward the most important areas of your site.
What is SEO and why is it important for my Composr website?
Answer
SEO is the practice of optimizing your website to rank higher in search engine results pages (SERPs). By improving your SEO, you increase the visibility of your website, driving more organic (non-paid) traffic to your content.
Composr provides several ways to customize your metadata:
Site-wide Settings: You can configure default metadata for your entire site in the Admin Zone under Setup > Configuration > Site options.
Content-Specific Settings: When adding or editing content like Comcode pages or news posts, Composr provides fields for customizing titles, descriptions, and keywords specific to that content under the "Metadata" section.
Automatic Detection: Composr can automatically generate metadata by analyzing your content, but it's generally recommended to refine these suggestions manually for best results.
Should I trust agencies that promise top search engine results?
Answer
No; be wary of agencies guaranteeing top rankings for any desired keyword. Achieving top results for competitive terms requires significant effort, expertise, and often, an ongoing strategy.
Focus on agencies that prioritize ethical "white-hat" SEO techniques like creating valuable content, optimizing website structure, and building natural backlinks. Avoid those employing "black-hat" methods that can lead to penalties from search engines.
How can I communicate privately with other members?
Answer
Conversr offers two ways to have private conversations:
Private Topics:
Start a private topic from a member's profile, by clicking "Whisper" on their post and selecting "Quote post to a new Private Topic with this member," or from your account by selecting "Start a Private Topic" and entering the desired username.
Participate in the topic just like a regular forum topic.
You will receive notifications for new posts in your private topics.
Topics can be moved to the "Trash" category or other categories of your choosing for organization.
Inline Personal Posts (Whispers):
Send a private message within a public topic by clicking "Whisper" on a post and selecting "In-topic personal post to this member."
Whispers are visible only to the sender and recipient, and the whispered post is highlighted.
How can I ensure the privacy of personal information stored in my catalogues?
Answer
Composr's privacy system can help manage personal data within catalogues. To leverage it:
Use specific field types: Utilize dedicated field types for sensitive data like member IDs, usernames, emails, IP addresses, and passwords for efficient handling by the privacy system.
Enable "May contain personal information": Mark fields that may contain personal information, enabling the privacy system to identify and handle such data during purging or downloading.
Catalogue breadcrumbs can be customized using XML code (Admin Zone > Structure > Configure breadcrumb overrides). By default, they include the list of catalogues. However, Composr provides default breadcrumb XML that removes this, focusing on the current category hierarchy. Tree catalogues omit the index link, while non-tree catalogues include it.
What is a tree catalogue and how do I create one quickly?
Answer
A tree catalogue has a hierarchical category structure (which can contain sub-categories), similar to the download system. Composr offers a special feature for creating tree catalogues by simply typing the desired categories in a specific format (which is explained and available when adding a new catalogue), which automatically generates the tree structure.
Alternatively, a non-tree catalogue is simpler and only has top-level categories.
Can I customize the look and feel of my catalogue?
Answer
Yes, Composr allows advanced users to customize catalogue appearance through Tempcode programming. This involves using template IF directives to apply specific styles based on the catalogue's name and manipulating template parameters for complex layouts. Alternatively, you can create new template files using the catalogue name in the file to specify complete templates for specific catalogues. Check out the tutorials for more information.
While Composr catalogues offer great flexibility, they can become complex if you need sophisticated data relationships, efficient searching, high data reliability, or advanced customization. In these cases, a programmer's expertise in database design, normalization, and templating can be invaluable.
Catalogues are custom databases you can create within your Composr website. They allow you to define your own records with custom fields and organize them into categories. Think of them as powerful tools for managing various types of content, like a database of books, a directory of businesses, or even a classified ads system.
