Features: A-Z Index
A
Administration Zone
B
Banners
C
Calendar
Catalogues
Chatrooms and IM
Community features
Content Sharing
Conversr Forums
Conversr Topic Polls
D
Design without barriers
Downloads
E
Ease of Use
eCommerce and Subscriptions
Extendable
F
Featured Content
G
Galleries
I
Installation
Integration
L
Localisation
M
Membership
N
News and Blogs
Newsletters
P
Parental Controls
Performance
Points
Privacy Tools
Q
Quizzes and Surveys
R
Rich Media
S
Search Engine Optimisation
Searching
Security
Spam Protection
Stay on Top
Structure / Navigation
Support Tickets
T
Template Programming Language
Testing tools
Themeing tools
Third party integration
W
Warnings / Moderation
Web Pages
Web standards
Website Polls
White-labeling (Debranding)
Wiki+
Newest 10 Entries
| Question | What are orphaned pages and how should I handle them? |
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| Answer | Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking. Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization. |
| Question | How can I create and organize pages in Wiki+? |
|---|---|
| Answer | Pages in Wiki+ can be created in several ways:
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| Question | How does Wiki+ differ from a regular wiki? |
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| Answer | While Wiki+ shares similarities with traditional wikis, it provides two key distinctions:
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| Question | What is Wiki+? |
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| Answer | Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities. |
| Question | Are there other Composr features helpful for support? |
|---|---|
| Answer | Yes, features like:
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| Question | Can I integrate a dedicated issue management system with Composr? |
|---|---|
| Answer | While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates. |
| Question | How can I restrict access to the support system to specific users? |
|---|---|
| Answer | Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type. |
| Question | What are Post Templates and how are they beneficial for support? |
|---|---|
| Answer | Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates. |
| Question | How does Composr handle email integration for support? |
|---|---|
| Answer | Composr can integrate with email for ticket management, assuming certain requirements are met:
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling. |
| Question | How can I categorize and prioritize support requests? |
|---|---|
| Answer | Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types. Discussion Forums: Create dedicated subforums for different support categories or priority levels. Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used. |
Top 10 Entries
| Title | Newsletters |
|---|---|
| Icon | |
| Description | Automatically create newsletter issues highlighting your latest content Double opt-in: Prevent false sign-ups by asking subscribers to confirm their subscriptions. Host multiple newsletters: Visitors can subscribe to the ones they want. Flexible mailings: Send out mailings to all members, to different usergroups, or to subscribers of specific newsletters. Welcome e-mails: Send multiple welcome e-mails to new users automatically, on a configurable schedule (Conversr-only). Bounce cleanup: Automatically clean out bounces from your e-mail list. Unsubscribe: Recipients can easily unsubscribe from newsletters through an unsubscribe link provided in the e-mail. Change settings: Newsletter subscribers can change their subscription settings on-site. Drip sending: Prevent overwhelming your mail server or outbound limits. |
| Title | Searching |
|---|---|
| Icon | |
| Description | Choose what is searchable Boolean and full-text modes Keyword highlighting in results Search boxes to integrate into your website Logging/stats OpenSearch support: Allow users to search from inside their web browser. Results sorting, and filtering by author and date Search within downloads: Including support for looking inside archives. Composr fast custom index: Support full-text searches in instances where your database does not |
| Title | Banners |
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| Icon | |
| Description | Multiple types: Each one can specify its own width-by-height (e.g. skyscraper). Smart banners: Integrate text-banners into your content via keyword detection. Broad media compatibility: Image banners, external banner rotations, and text banners. Determine which banners display most often Run a cross-site banner network Hit-balancing support: A site on a banner network gets as many inbound hits as it provides outbound clicks. Targeted advertising: Show different banners to different usergroups. Track banner performance Use the banner system to display whole sets of sponsor logos or partners Supports Geotargeting Periodic content reviews: Reminders to check (or remove) banners |
| Title | Installation |
|---|---|
| Icon | |
| Description | Quick installer: Our self-extractor allows faster uploads and will automatically set permissions. Wizard-based installation Auto-scans for compatibility problems: Be informed of problems before installing Get your site up and running in just a few minutes Keep your site closed to regular visitors until you're happy to open it Configures server: Automatically generates an htaccess file for you (for Apache). Auto-detection of forum settings for easy integration Install test content |
| Title | Web Pages |
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| Description | Add virtually unlimited pages to your site WYSIWYG editor (powered by CKEditor) Convenient edit links: Staff see “edit this” links at the bottom of every page. PHP support: Upload your PHP scripts and run them inside Composr (may require adjustments to the script code). Hierarchical page structure: Supports parent and child pages Periodic content reviews: Helping you ensure ongoing accuracy of your content. Add Comcode pages (the default) or static HTML pages Supports revisions and revision control systems (such as git); add new pages as files, and Composr will automatically register them in its system. |
| Title | Downloads |
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| Description | Clear organisation: Uses a tree structure for unlimited categorisation. Anti-leech protection: download links contain a session ID Community-centred: Allow users to comment upon and rate downloads Many ways to add new files: Upload files. Link-to existing files. Copy existing files using a live URL. Batch import links from existing file stores. Author support: Assign your downloads to authors, so users can find other downloads by the same author. Set licences: Make users agree to a licence before downloading. Images: Show images along with your downloads (e.g. screen-shots) (this implicitly uses galleries). Basic file versioning support Control monthly bandwidth use site-wide |
| Title | Wiki+ |
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| Description | Think “structured wikis”. Create an encyclopaedic database for your website Use a tree-structure or traditional cross-linking Supports revisions: Track changes Display the tree structure of your entire Wiki+ Allow users to jump in at random pages Make your pages either wiki-style or topic-style Allow members to contribute to Wiki+ pages by adding Wiki+ posts |
| Title | Quizzes and Surveys |
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| Icon | |
| Description | Run a competition: Choose winners randomly from those who passed the quiz. Surveys: Gather data and find trends. Tests: Test members' knowledge on a variety of topics. Cheat prevention: Settings to prevent cheating, such as time limits, question / answer shuffling, and re-testing rules. Integration with points: Charge points to enter a competition, or award points for winning. |
| Title | News and Blogs |
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| Icon | |
| Description | Member blogs: Allow members to have their own blogs on their profile RSS and Atom support: Export and import feeds. Trackback support: Send and receive trackbacks. Scheduled publishing Ping support and RSS Cloud support Multiple news categories and filtering Multiple ways to integrate news into your website Import from RSS feeds Supports geotargeting Members can rate and comment on news articles and blog posts Send out a news article as a newsletter |
| Title | Calendar |
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| Icon | |
| Description | Day/week/month/year views Advanced “recurring event” settings Event subscriptions: Receive reminders and notifications by event or event type Warnings about conflicting events Microformats support Integrate a calendar month view, or an upcoming events view, onto your design Supports categories: Have multiple event types Multiple time zones: Have different events in different time zones with configurable conversion settings. Priority flagging: Choose between 5 priorities Programmers can even use the calendar to schedule custom tasks (Commandr) to be run RSS and Atom support: Export support, but also support for overlaying news feeds onto the calendar. Supports geotargeting Feedback: Allow members to comment and rate events. Segregate feedback on recurring events by date. |
