Features: A-Z Index
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Newest 10 Entries
Question | What are orphaned pages and how should I handle them? |
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Answer | Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking. Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization. |
Question | How can I create and organize pages in Wiki+? |
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Answer | Pages in Wiki+ can be created in several ways:
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Question | How does Wiki+ differ from a regular wiki? |
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Answer | While Wiki+ shares similarities with traditional wikis, it provides two key distinctions:
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Question | What is Wiki+? |
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Answer | Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities. |
Question | Are there other Composr features helpful for support? |
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Answer | Yes, features like:
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Question | Can I integrate a dedicated issue management system with Composr? |
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Answer | While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates. |
Question | How can I restrict access to the support system to specific users? |
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Answer | Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type. |
Question | What are Post Templates and how are they beneficial for support? |
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Answer | Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates. |
Question | How does Composr handle email integration for support? |
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Answer | Composr can integrate with email for ticket management, assuming certain requirements are met:
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling. |
Question | How can I categorize and prioritize support requests? |
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Answer | Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types. Discussion Forums: Create dedicated subforums for different support categories or priority levels. Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used. |
Top 10 Entries
Title | Structure / Navigation |
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Icon | ![]() |
Description | Intuitive sitemap editor: Visually browse your site structure. Menu editor: Our user friendly editor can work with several different kinds of menu design (drop-downs, tree menus, pop-ups, etc) Zones (sub-sites): Organise your pages into separate zones. Zones can have different menus, themes, permissions, and content. They can also use a sub-domain. Full structural control: Edit, move, and delete existing pages and modules. Redirects: Set up redirects if you move pages, or if you want pages to appear in more than one zone. |
Title | White-labeling (Debranding) |
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Icon | ![]() |
Description | Use Composr for clients and pretend you made it. We ensure Composr is not hard-coded anywhere in the software where it would appear to an average user. |
Title | Web standards |
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Icon | ![]() |
Description | Responsive design and hi-dpi images True and correct XHTML5 markup WCAG, ATAG: Meeting of accessibility guidelines in full. Tableless CSS markup, with no hacks Support for all major web browsers Inbuilt tools for checking webstandards conformance of XHTML5, CSS, and JavaScript Extra markup semantics including Dublin Core support, schema.org, Open Graph, and microformats. Standards-based JavaScript (modern DOM and AJAX, no DOM-0 or innerHTML) Automatic cleanup of bad XHTML5: HTML outside your control (e.g. from RSS) will be cleaned up for you. |
Title | Performance |
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Icon | ![]() |
Description | Highly optimised code Can run CDNs Multiple levels of caching Sophisticated template compiler Self-learning optimisation system Automatic pruning of old cache files when caches get large |
Title | Localisation |
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Icon | ![]() |
Description | Translate Composr into your own language Translate content into multiple languages Custom time and date formatting Language packs: Download new language packs as users post them; host multiple languages on your website at the same time. Time zone support: Members may choose their own time zones, and dates / times will adapt to them. Support for different character sets and Unicode Serve different theme images for different languages Right-to-left languages possible |
Title | Ease of Use |
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Icon | ![]() |
Description | Professionally designed user interfaces AJAX techniques: Streamlined website interaction. WYSIWYG editing Tutorials: Over 200 written tutorials, and a growing collection of video tutorials. Displays great on mobiles: Mobile browsers can be automatically detected, or the user can select the mobile version from the footer. All public website features work great on QVGA or higher. The default theme is also responsive and will adapt to the client screen size. A consistent and fully integrated feature-set: Breadcrumb navigation, previews, and many other features we didn't have space to mention here – are all present right across Composr. |
Title | Search Engine Optimisation |
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Icon | ![]() |
Description | Supports different URL schemes and textual monikers Automatic site-map generation: Both XML Sitemaps and sitemaps for users. Metadata: Meta descriptions and keywords for all content. Auto-summarisation. Keyword density analysis when previewing content Correct use of HTTP status codes Content-contextualised page titles Semantic and accessible markup (e.g. ‘alt tags') |
Title | Privacy Tools |
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Icon | ![]() |
Description | Compliance with major data protection legislation such as the GDPR Allow members to download or purge their personal data from their profile. Set a limit on the number of days between downloads / purges to preserve server resources. Also manage member data to a more technical degree in the Administration Zone. Allow members to purge their data upon deleting their member account Composr is careful to maintain important data (such as warnings or bans) when members request their data to be purged from their profile. But this data can still be purged on the admin side (in the Admin Zone). Automatic generation of a basic Privacy Policy based on site settings and installed addons Cookie Consent notice Set declarations on the rules page which members must agree to on registration (or whenever they are changed) which are also stored in the database and e-mailed to the member as a written copy |
Title | Security |
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Icon | ![]() |
Description | Automatic detection, logging, notifying, and banning of hackers 2-factor-authentication: E-mail based 2-factor-authentication security when unrecognised IP addresses are used with certain usergroups (optional, Conversr-only). Password strength checks: Enforce minimum password strengths based on length and use of upper / lower case, numbers, and symbols, and avoiding repeated characters (Conversr-only). Architectural approaches to combat all major exploit techniques A JavaScript framework that makes XSS attacks virtually impossible Defence-in-depth: Multiple layers of built-in security. Encrypted custom profile fields: Once set the CPF can't be read unless a key password is entered (Conversr-only, requires OpenSSL). Extensive support and use of Content Security Policy (CSP) Track failed logins and automatically ban brute-force attacks HTML filtering Protection against CSRF attacks: Forms and AJAX requests make use of randomly generated POST tokens Root-kit detection kit for developers Cookies are secure and HttpOnly where possible to prevent session hijacking Set number of days that passwords expire or must be changed |
Title | Warnings / Moderation |
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Icon | ![]() |
Description | (Conversr Only) Issue warnings (with an optional Private Topic sent to them) for unruly members. Optionally include one or more of several punitive actions as explained below. Ban the member's IP address so they can no longer access the site from that device (this also adds their IP address in your htaccess file) Ban the member so they can no longer log in (and their profile can no longer be viewed by others except high-ranking staff) Report spammers to public blocklists such as Stop Forum Spam Put members in a special restricted 'probation' usergroup for a specified number of days Silence a member from the forum or topic on which they made their problematic post (this also works on comments). Change a member's usergroup (useful to de-rank them) Automatically delete recent or violating content / posts posted by the member Charge points from the member's balance (also affects rank points to penalise their ability to rank up) Reverse recent point transactions members made in abuse Save and load explanatory messages for future use Automatically generate punitive action text in the Private Topic sent to the member Members can view their account standing on their profile, including any active punitive actions and their warnings history Staff can view full details of individual warnings including an action log and options to undo some of the individual punitive actions Develop your own cns_warnings hooks to define additional punitive actions that can be used with the warnings system Use one of the several pre-defined "reasons" for a warning in the dropdown to include the warning in your site statistics (for number of warnings issued by reason). |