Features: A-Z Index

A

Administration Zone

Administration Zone

B

Banners

Banners

C

Calendar

Calendar

Catalogues

Catalogues

Chatrooms and IM

Chatrooms and IM

Community features

Community features

Content Sharing

Content Sharing

Conversr Forums

Conversr Forums

Conversr Topic Polls

Conversr Topic Polls

D

Design without barriers

Design without barriers

Downloads

Downloads

E

Ease of Use

Ease of Use

eCommerce and Subscriptions

eCommerce and Subscriptions

Extendable

Extendable

F

Featured Content

Featured Content

G

Galleries

Galleries

I

Installation

Installation

Integration

Integration

L

Localisation

Localisation

M

Membership

Membership

N

News and Blogs

News and Blogs

Newsletters

Newsletters

P

Parental Controls

Parental Controls

Performance

Performance

Points

Points

Privacy Tools

Privacy Tools

Q

Quizzes and Surveys

Quizzes and Surveys

R

Rich Media

Rich Media

S

Search Engine Optimisation

Search Engine Optimisation

Searching

Searching

Security

Security

Spam Protection

Spam Protection

Stay on Top

Stay on Top

Structure / Navigation

Structure / Navigation

Support Tickets

Support Tickets

T

Template Programming Language

Template Programming Language

Testing tools

Testing tools

Themeing tools

Themeing tools

Third party integration

Third party integration

W

Warnings / Moderation

Warnings / Moderation

Web Pages

Web Pages

Web standards

Web standards

Website Polls

Website Polls

White-labeling (Debranding)

White-labeling (Debranding)

Wiki+

Wiki+

Newest 10 Entries

Question What are orphaned pages and how should I handle them?
Answer Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking.

Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization.

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Question How can I create and organize pages in Wiki+?
Answer Pages in Wiki+ can be created in several ways:
  • Referencing them in the child-list of an existing page.
  • Using the special Comcode syntax [[pagename]] to create inline links, which automatically generates new pages when accessed.
  • Utilizing the "Edit tree" button visible on Wiki+ pages to add child pages directly.
The tree structure can be easily manipulated through the same interface, allowing you to arrange pages in a hierarchy that suits your needs.

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Question How does Wiki+ differ from a regular wiki?
Answer While Wiki+ shares similarities with traditional wikis, it provides two key distinctions:
  • Optional Post Contributions: Wiki+ allows users to contribute short snippets of information (posts) directly on pages, enriching the content without formally editing the page itself. This feature is optional and can be enabled or disabled as needed.
  • Optional Tree Structure: Unlike standard wikis that rely solely on cross-linking, Composr's Wiki+ offers the flexibility of organizing pages within a hierarchical tree structure. This structure can be used in conjunction with or as an alternative to cross-linking.

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Question What is Wiki+?
Answer Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities.

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Question Are there other Composr features helpful for support?
Answer Yes, features like:
  • Staff-only replies in the Support Ticket system enable private communication among support staff.
  • Notifications for new tickets, replies, or feedback ensure timely responses.
  • Blocks like main_contact_us provide a simplified front-end for ticket creation.
  • Forum moderation tools help manage support discussions effectively.

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Question Can I integrate a dedicated issue management system with Composr?
Answer While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.

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Question How can I restrict access to the support system to specific users?
Answer Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests.

You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.

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Question What are Post Templates and how are they beneficial for support?
Answer Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
  • Providing quick responses to common questions.
  • Ensuring consistency in staff responses.
  • Saving time and effort for staff.

Post Templates can be configured to be the default post in specific forums or restricted to certain user groups.

Go to Admin Zone > Structure > Forums > Post Templates.

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Question How does Composr handle email integration for support?
Answer Composr can integrate with email for ticket management, assuming certain requirements are met:
  • PHP IMAP extension installed.
  • Functional PHP mail command (local SMTP server or configured Windows SMTP settings).
  • Active system scheduler (Cron).

With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.

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Question How can I categorize and prioritize support requests?
Answer Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types.

Discussion Forums: Create dedicated subforums for different support categories or priority levels.

Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.

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Top 10 Entries

Question How do I embed content from other modules into a Comcode page?
Answer You can use various blocks to embed content from different modules:

  • main_content block: Allows you to feature individual entries from modules/content like news or articles.
  • main_multi_content, main_cc_embed, main_gallery_embed, main_news blocks: Enable you to pull in and display multiple entries based on categories or other criteria.
  • main_include_module block: Provides a powerful way to integrate any module screen directly into a Comcode page.

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Question What is the difference between blocks and boxes in Composr?
Answer While both terms may seem similar, they have distinct meanings in Composr:
  • Blocks are functional units that generate dynamic content or provide specific features. They don't inherently have a visual form and their output can vary widely.
  • Boxes are a visual design element in Composr, essentially containers that visually group content on a page and often with a title at the top.

In practice, blocks often place their content within a box, but this isn't a requirement / standard.

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Question Can I customize the appearance of blocks?
Answer Yes, you can customize the appearance of blocks by editing the associated templates and CSS. Each block typically has a corresponding template file (e.g., BLOCK_MAIN_NEWS.tpl for the main_news block) that controls its HTML structure. You can modify this template to change the layout and styling of the block's output.

An easy way to do this is through the template editor in Admin Zone > Style > Themes, and click edit templates for the relevant theme.

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Question How do I add dynamic content to my Comcode pages?
Answer Composr utilizes "blocks" to embed dynamic content and functionality within Comcode pages. These blocks can range from displaying recent forum posts to showing information about the logged-in user.

To add a block, you can use the "block construction assistant" accessible via a button above the editor. This tool provides a user-friendly way to:
  • Browse and select available blocks.
  • Configure the block parameters.
  • Preview the block output.
  • Generate the necessary Comcode to embed the block.

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Question How do I create a new Comcode page?
Answer Composr provides two easy ways to create a new Comcode page:

Method 1: Direct URL Entry
Type the desired URL of your new page into your browser's address bar.
Since the page doesn't exist yet, Composr will present you with a 404 error and a link to create it. Click the link to open the Comcode page editor.

Method 2: Admin Zone
Navigate to Admin Zone > Content > Pages (Comcode pages).
Scroll down to the list of existing pages and enter the name of your new page using the ":" (page-link) format. For example, a new page in the Welcome zone named "about" would be entered as ":about", or a new page in the "site" zone named "foobar" would be entered as "site:foobar".

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Question What are Comcode pages?
Answer Comcode pages are standalone content pages within the Composr system that you can create and edit using either a WYSIWYG editor, a simple markup language called Comcode, or a combination of both.

Think of them as documents within your website, offering flexibility beyond the structured content provided by modules like forums or news. You can use them to build landing pages, about us sections, contact pages, and more.

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Question Can I create custom Comcode tags?
Answer Yes, you can create custom Comcode tags through the Admin Zone > Setup > Custom Comcode. This allows you to add unique functionality or wrap specific HTML code (especially if you use a certain block of HTML frequently on your site) for easier use. Custom Comcode tags can be tailored to your needs and even include your own parameters. You can also specify if the Comcode is dangerous so only those with elevated privileges can use it.

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Question What are the security considerations when using Comcode?
Answer Composr has a multi-tiered security system for Comcode. HTML code is filtered based on user permissions to prevent XSS attacks. Content is parsed with different credentials depending on who is editing or adding it, ensuring users can't elevate their privileges by modifying existing content.

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Question What is oEmbed and how does it work with Comcode?
Answer oEmbed is a system that allows you to embed content from other websites simply by pasting its URL. When you paste a supported link in Comcode, oEmbed will automatically embed the content for you in a nicely-formatted box. For example, pasting a YouTube video link will embed the video directly into your content so it can be played on your website.

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Question How do I add attachments to my content?
Answer Composr has an integrated attachment system. You can upload files, like images or documents, via the attachments section (or the image button if using the WYSIWYG editor with simplified attachments UI), and they will be automatically added to your Comcode using the attachment tag. You can then move this tag within your content to position the attachment as needed.

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