Features: A-Z Index
A
Administration Zone
B
Banners
C
Calendar
Catalogues
Chatrooms and IM
Community features
Content Sharing
Conversr Forums
Conversr Topic Polls
D
Design without barriers
Downloads
E
Ease of Use
eCommerce and Subscriptions
Extendable
F
Featured Content
G
Galleries
I
Installation
Integration
L
Localisation
M
Membership
N
News and Blogs
Newsletters
P
Parental Controls
Performance
Points
Privacy Tools
Q
Quizzes and Surveys
R
Rich Media
S
Search Engine Optimisation
Searching
Security
Spam Protection
Stay on Top
Structure / Navigation
Support Tickets
T
Template Programming Language
Testing tools
Themeing tools
Third party integration
W
Warnings / Moderation
Web Pages
Web standards
Website Polls
White-labeling (Debranding)
Wiki+
Newest 10 Entries
| Question | What are orphaned pages and how should I handle them? |
|---|---|
| Answer | Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking. Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization. |
| Question | How can I create and organize pages in Wiki+? |
|---|---|
| Answer | Pages in Wiki+ can be created in several ways:
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| Question | How does Wiki+ differ from a regular wiki? |
|---|---|
| Answer | While Wiki+ shares similarities with traditional wikis, it provides two key distinctions:
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| Question | What is Wiki+? |
|---|---|
| Answer | Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities. |
| Question | Are there other Composr features helpful for support? |
|---|---|
| Answer | Yes, features like:
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| Question | Can I integrate a dedicated issue management system with Composr? |
|---|---|
| Answer | While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates. |
| Question | How can I restrict access to the support system to specific users? |
|---|---|
| Answer | Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type. |
| Question | What are Post Templates and how are they beneficial for support? |
|---|---|
| Answer | Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates. |
| Question | How does Composr handle email integration for support? |
|---|---|
| Answer | Composr can integrate with email for ticket management, assuming certain requirements are met:
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling. |
| Question | How can I categorize and prioritize support requests? |
|---|---|
| Answer | Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types. Discussion Forums: Create dedicated subforums for different support categories or priority levels. Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used. |
Top 10 Entries
| Question | Can users search for specific downloads? |
|---|---|
| Answer | Yes, the unified Composr search system allows users to find downloads based on keywords. This includes searching within download titles and descriptions, as well as within the content of certain file types like PDFs, text files, and even some binary formats (providing they are not too large in size). |
| Question | Can I add images to my downloads? |
|---|---|
| Answer | Yes, Composr automatically creates a gallery for each download (if the galleries addon is enabled). You can easily add images directly after creating the download or through the download-view screen. The download gallery is displayed within the download-view screen itself. |
| Question | Are there security features to protect downloaded files? |
|---|---|
| Answer | Yes, Composr includes security measures to protect downloads.
It is the responsibility of webmasters to run antivirus on their site to regularly scan files uploaded to it. Composr does not include antivirus software or virus scanning. |
| Question | Where are download galleries located, and can I move them? |
|---|---|
| Answer | By default, download galleries (to contain screenshots of a download) are placed under the root gallery. You can move them to a different gallery for better organization. Here's how:
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| Question | Can I sell downloads on my Composr site? |
|---|---|
| Answer | Yes, the download system integrates with the points system, allowing you to charge for downloads. This is particularly useful for communities where members create and share content, like game modifications. You can set prices for downloads and creators earn points when users purchase them. Additionally, you can create a subscription-based system by requiring points for downloads, which users can purchase via methods like PayPal. |
| Question | What does it mean to "outmode" a download? |
|---|---|
| Answer | Outmoding means marking a download as superseded or replaced by a newer version. When editing the older download, you link it to the new one in the "outmode" field. This makes it clear to users that there is a newer version available. This is handy especially if you provide software. |
| Question | What are the different ways to add downloads to my Composr site? |
|---|---|
| Answer | Composr offers several methods for adding files to the download system:
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| Question | What is the Composr Setup Wizard and what does it do? |
|---|---|
| Answer | The Setup Wizard is a guided process to help you configure essential settings for your Composr website after installation. It can:
While convenient, be aware that re-running the Setup Wizard may overwrite existing settings and customizations if you already configured your site. |
| Question | How can I change the structure of my Composr website's pages? |
|---|---|
| Answer | You can delete and move pages using the Admin Zone > Structure > Sitemap editor. However, moving pages between zones might invalidate existing page-links unless specified using the _SEARCH zone in the link. To avoid issues with existing links and search engine indexing, consider setting up redirects when moving pages. This can be done through Admin Zone > Structure > Redirects. It is recommended not to move default Composr pages as it can complicate future upgrades. |
| Question | What are Installation Options and how can I change them? |
|---|---|
| Answer | Installation Options are low-level settings for Composr, such as database details and default language. You can access the Installation Options editor through:
Remember that you'll need your maintenance password, specified during installation, to access and modify these options. |
