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Newest 10 Entries
Question | Can users contribute content to Wiki+? |
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Answer | Yes, users can contribute content to Wiki+ through posts. When the "Show posts" option is enabled for a page, users can add their insights and information as posts below the main page content. |
Question | What are orphaned pages and how should I handle them? |
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Answer | Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking. Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization. |
Question | How can I create and organize pages in Wiki+? |
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Answer | Pages in Wiki+ can be created in several ways:
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Question | How does Wiki+ differ from a regular wiki? |
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Answer | While Wiki+ shares similarities with traditional wikis, it provides two key distinctions:
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Question | What is Wiki+? |
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Answer | Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities. |
Question | Are there other Composr features helpful for support? |
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Answer | Yes, features like:
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Question | Can I integrate a dedicated issue management system with Composr? |
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Answer | While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates. |
Question | How can I restrict access to the support system to specific users? |
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Answer | Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type. |
Question | What are Post Templates and how are they beneficial for support? |
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Answer | Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates. |
Question | How does Composr handle email integration for support? |
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Answer | Composr can integrate with email for ticket management, assuming certain requirements are met:
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling. |
Top 10 Entries
Question | How Do I Import Images in bulk into a Gallery? |
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Answer | You can import images in bulk using a CSV file. The file should be named descriptions.csv and placed in the uploads/galleries directory. The first column should contain filenames (without the path), and the second column should contain descriptions. The filenames should correspond to images also located in the uploads/galleries directory. Composr will automatically match the descriptions to the images during import. |
Question | What Image and Video Formats are Supported? |
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Answer | Images:
Videos:
Other formats, while they may work, are generally discouraged due to compatibility issues and lack of consistent addon or browser support. |
Question | What are Composr Galleries? |
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Answer | Composr Galleries are a system for storing, organizing, and displaying images and videos. They function like categories, allowing you to group related media together. Galleries can be structured hierarchically, with sub-galleries nested under parent galleries, similar to a folder system. Each gallery has settings that control its appearance and behavior. |
Question | How are forums structured in Composr? |
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Answer | Composr forums are organized hierarchically:
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Question | How do I debug email integration issues? |
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Answer |
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Question | How can I control who can post in my forums? |
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Answer | You can manage posting permissions using Composr's usergroup system.
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Question | What special features does Composr's Conversr offer compared to other forum software? |
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Answer |
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Question | How do topic polls work? |
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Answer | Topic polls are a powerful tool for gauging opinion within discussions. You can:
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Question | What are the different types of posts in Composr forums? |
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Answer |
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Question | Can I integrate email with my forums (mailing list)? |
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Answer | Yes, you can enable email integration for each forum individually. This allows members to post and receive updates via email. Requirements:
Recommended:
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