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Newest 10 Entries
Question | Can users contribute content to Wiki+? |
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Answer | Yes, users can contribute content to Wiki+ through posts. When the "Show posts" option is enabled for a page, users can add their insights and information as posts below the main page content. |
Question | What are orphaned pages and how should I handle them? |
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Answer | Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking. Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization. |
Question | How can I create and organize pages in Wiki+? |
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Answer | Pages in Wiki+ can be created in several ways:
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Question | How does Wiki+ differ from a regular wiki? |
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Answer | While Wiki+ shares similarities with traditional wikis, it provides two key distinctions:
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Question | What is Wiki+? |
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Answer | Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities. |
Question | Are there other Composr features helpful for support? |
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Answer | Yes, features like:
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Question | Can I integrate a dedicated issue management system with Composr? |
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Answer | While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates. |
Question | How can I restrict access to the support system to specific users? |
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Answer | Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type. |
Question | What are Post Templates and how are they beneficial for support? |
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Answer | Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates. |
Question | How does Composr handle email integration for support? |
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Answer | Composr can integrate with email for ticket management, assuming certain requirements are met:
With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling. |
Top 10 Entries
Question | Can I import or export member data? |
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Answer | Yes, Composr allows you to import and export member data using CSV spreadsheet files. This is useful for transferring member information between different systems, performing bulk updates, or creating backups. The export feature provides various filtering options, and the import feature supports adding new members and updating existing ones. Go to Admin Zone > Security > Members > Export members. |
Question | What are usergroups and how do they work? |
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Answer | Usergroups are a way to categorize members and assign them specific permissions and privileges. Each member can belong to one or more usergroups, and the permissions granted by those usergroups determine what actions they can perform on the website. Website administrators can create and manage usergroups, define their permissions, and assign members to them. They can also assign leaders who then have permission to manage the members of that specific usergroup. |
Question | What are Custom Profile Fields (CPFs) and how are they used? |
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Answer | CPFs allow website administrators to collect additional information from members beyond the basic profile fields. These fields can be customized to fit the specific needs of the website, such as collecting job roles, hobbies, or interests. CPFs can be used to:
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Question | How do new members join a Conversr website? |
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Answer | Members can join your Composr site in a few ways:
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Question | What is the Composr Member System? |
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Answer | The Composr Member System is the system used by the Conversr forum software to manage user accounts and information. This includes usernames, passwords, profile information, and usergroups. It also handles user registration, login, and account management. For websites not using Conversr, the member system of the third-party forum software would be used. |
Question | Can I Use Composr Galleries to Publish Podcasts? |
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Answer | Yes, Composr supports creating podcasts from galleries. The podcast URL follows this format: http://yourbaseurl/backend.php?mode=galleries&select=galleryname&type=rss&itunes=1. Replace yourbaseurl and galleryname accordingly. This URL can be used to subscribe to the podcast in iTunes or other podcast applications. |
Question | How Do Gallery Slide-shows Work? |
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Answer | When viewing an image or video in a gallery, visitors can initiate a slide-show that automatically cycles through subsequent entries. The slide-show can be paused with a click or keypress. The default slide-show speed can be adjusted by modifying the GALLERY_ENTRY_SCREEN.tpl template. |
Question | What are Watermarks and How Do They Work? |
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Answer | Watermarks are semi-transparent images overlaid on gallery images to mark their origin or deter unauthorized use. When you add or edit a gallery, you can choose to apply watermarks to the corners of images. Watermarking applies permanently to the uploaded image. Composr uses a reverse tree structure for watermarks: if a sub-gallery doesn't have a watermark defined, it inherits the watermark from its parent gallery. |
Question | Can Members Create Their Own Personal Galleries? |
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Answer | Yes, members with the "have personal galleries" permission can create their own galleries. These personal galleries are displayed under designated "Personal category container" galleries. They also show up in a tab on the member's profile. Members can only add content to their own galleries unless they have the "Submit to categories belonging to other members" permission. |
Question | What are Rep-Images and How Do I Set Them? |
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Answer | Rep-images, short for "representative images," are thumbnails that represent a gallery when it's displayed within a list of galleries. They offer a visual preview of the gallery's contents. You can set a rep-image when adding or editing a gallery, or when adding an image to a gallery. |