Features: A-Z Index

A

Administration Zone

Administration Zone

B

Banners

Banners

C

Calendar

Calendar

Catalogues

Catalogues

Chatrooms and IM

Chatrooms and IM

Community features

Community features

Content Sharing

Content Sharing

Conversr Forums

Conversr Forums

Conversr Topic Polls

Conversr Topic Polls

D

Design without barriers

Design without barriers

Downloads

Downloads

E

Ease of Use

Ease of Use

eCommerce and Subscriptions

eCommerce and Subscriptions

Extendable

Extendable

F

Featured Content

Featured Content

G

Galleries

Galleries

I

Installation

Installation

Integration

Integration

L

Localisation

Localisation

M

Membership

Membership

N

News and Blogs

News and Blogs

Newsletters

Newsletters

P

Parental Controls

Parental Controls

Performance

Performance

Points

Points

Privacy Tools

Privacy Tools

Q

Quizzes and Surveys

Quizzes and Surveys

R

Rich Media

Rich Media

S

Search Engine Optimisation

Search Engine Optimisation

Searching

Searching

Security

Security

Spam Protection

Spam Protection

Stay on Top

Stay on Top

Structure / Navigation

Structure / Navigation

Support Tickets

Support Tickets

T

Template Programming Language

Template Programming Language

Testing tools

Testing tools

Themeing tools

Themeing tools

Third party integration

Third party integration

W

Warnings / Moderation

Warnings / Moderation

Web Pages

Web Pages

Web standards

Web standards

Website Polls

Website Polls

White-labeling (Debranding)

White-labeling (Debranding)

Wiki+

Wiki+

Newest 10 Entries

Question What are orphaned pages and how should I handle them?
Answer Orphaned pages are pages that exist within the Wiki+ database but are not linked to the main tree structure. These pages are not accessible through the tree navigation but can still be reached through direct links or cross-linking.

Orphaned pages are not necessarily problematic. They can be intentional if you prefer to link pages using the wiki-style syntax instead of a rigid tree hierarchy. You have the flexibility to choose the linking method that best suits your content organization.

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Question How can I create and organize pages in Wiki+?
Answer Pages in Wiki+ can be created in several ways:
  • Referencing them in the child-list of an existing page.
  • Using the special Comcode syntax [[pagename]] to create inline links, which automatically generates new pages when accessed.
  • Utilizing the "Edit tree" button visible on Wiki+ pages to add child pages directly.
The tree structure can be easily manipulated through the same interface, allowing you to arrange pages in a hierarchy that suits your needs.

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Question How does Wiki+ differ from a regular wiki?
Answer While Wiki+ shares similarities with traditional wikis, it provides two key distinctions:
  • Optional Post Contributions: Wiki+ allows users to contribute short snippets of information (posts) directly on pages, enriching the content without formally editing the page itself. This feature is optional and can be enabled or disabled as needed.
  • Optional Tree Structure: Unlike standard wikis that rely solely on cross-linking, Composr's Wiki+ offers the flexibility of organizing pages within a hierarchical tree structure. This structure can be used in conjunction with or as an alternative to cross-linking.

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Question What is Wiki+?
Answer Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities.

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Question Are there other Composr features helpful for support?
Answer Yes, features like:
  • Staff-only replies in the Support Ticket system enable private communication among support staff.
  • Notifications for new tickets, replies, or feedback ensure timely responses.
  • Blocks like main_contact_us provide a simplified front-end for ticket creation.
  • Forum moderation tools help manage support discussions effectively.

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Question Can I integrate a dedicated issue management system with Composr?
Answer While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.

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Question How can I restrict access to the support system to specific users?
Answer Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests.

You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.

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Question What are Post Templates and how are they beneficial for support?
Answer Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
  • Providing quick responses to common questions.
  • Ensuring consistency in staff responses.
  • Saving time and effort for staff.

Post Templates can be configured to be the default post in specific forums or restricted to certain user groups.

Go to Admin Zone > Structure > Forums > Post Templates.

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Question How does Composr handle email integration for support?
Answer Composr can integrate with email for ticket management, assuming certain requirements are met:
  • PHP IMAP extension installed.
  • Functional PHP mail command (local SMTP server or configured Windows SMTP settings).
  • Active system scheduler (Cron).

With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.

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Question How can I categorize and prioritize support requests?
Answer Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types.

Discussion Forums: Create dedicated subforums for different support categories or priority levels.

Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.

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Top 10 Entries

Title Parental Controls
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Description

Powerful parental controls configuration to comply with necessary online safety and privacy laws

Set different rules for different regions so you can comply with varying laws across the globe (according to the region members set on their profile)

Automatically generates a portion of the automatic Privacy Policy block depending on your configuration; also define your own custom text (e.g. stating the laws which enforce each rule you set)

Optionally require and/or lock down from editing certain core profile fields for compliance: date of birth, time zone, and region

Optionally enforce IP address geo-location to match the country defined on a member's profile (useful for sites featuring region-locked content)

Parental consent: require the legal guardians of members under a certain age to fill out and send in a consent form (e-mailed to the child) to gain access

Lockout: prevent anyone under a certain age from logging in at all until they are of age

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Name Patrick Schmalstig
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Title / Role Transition Phase Member
Contributions / Notes

Is assisting Christopher Graham with the transition from compo.sr to composr.app

Is executing their role as lead developer to ensure the Composr software is up to the standards necessary to fulfill the transition

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Name Christopher Graham
Photograph Image
Title / Role Transition Phase Member
Contributions / Notes

Is leading the transition from compo.sr to composr.app

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Website Legends of Nor'Ova
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Short Description Legends of Nor'Ova is a website / database based on the table-top role-playing game of the same name. It contains Wiki+ pages and catalogues with a vast amount of knowledge regarding the game and its resources. It features a customized theme / templates. And it has a community for people to discuss the game.

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Website Super Tilted
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Short Description Super Tilted is a team of pinball enthusiasts who develop original digital pinball tables for the Visual Pinball X platform. This website showcases their releases and ongoing (public) projects. All tables are free to download. And people can request to join the team.

This site has some secret sauce behind the scenes: a custom block for Scorbit leader-boards (pinball scores), and some webhooks to alert the team in their Discord of certain site activity. It also takes advantage of the Support Tickets e-mail integration and using zones for "sub-sites" for each released pinball table.

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Question Can I move a Wiki+ page?
Answer Technically, Wiki+ pages cannot be moved because they don't have a fixed location within the network structure. Creating child links forms a path, not a strict hierarchy. However, you can manipulate the breadcrumbs by ensuring only one path leads to a page.

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Question Can I track changes made to Wiki+ pages?
Answer Yes, Wiki+ includes a revision history feature accessible through the page edit screen. This feature allows you to view a log of edits, see changes highlighted in tooltips, and revert to previous versions of a page as needed.

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Question How can I view the complete tree structure of my Wiki+?
Answer You can access a view of the complete Wiki+ tree structure through the designated option in the admin panel. However, it's important to note that this view will reflect guest access permissions. Some pages may be hidden if they are restricted to specific user groups.

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Question What moderation tools are available in Wiki+?
Answer Wiki+ offers several features to help you moderate user contributions and maintain the quality of information:
  • Email Notifications: When a new post is submitted, an email notification is sent to the designated staff address, alerting you to new contributions.
  • Permissions Control: You can configure permissions to determine whether regular users can create new pages or only contribute through posts.
  • Page History: The revision history feature allows you to track edits made to pages and revert to previous versions if necessary.
  • Composr Moderation Tools: Wiki+ integrates with Composr's site-wide moderation features, providing additional tools for monitoring and managing user contributions.

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Question Can users contribute content to Wiki+?
Answer Yes, users can contribute content to Wiki+ through posts. When the "Show posts" option is enabled for a page, users can add their insights and information as posts below the main page content.

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