Function __global->send_ticket_email
Definitions
sources/tickets2.php
- Send an e-mail notification for a new post in a support ticket, either to the staff or to the ticket's owner.
- Is abstract?: No
- Is static?: No
- Is final?: No
- Return: N/A
Parameters
| Name | Type | Default | Set | Range | Description |
|---|---|---|---|---|---|
| $ticket_id | string | required parameter | N/A | N/A | The ticket ID |
| $title | LONG_TEXT | required parameter | N/A | N/A | The ticket title |
| $post | LONG_TEXT | required parameter | N/A | N/A | The ticket post's content |
| $ticket_url | mixed | required parameter | N/A | N/A | The home URL (to view the ticket) (URLPATH or Tempcode URL) |
| $uid_email | Blank (empty string) | N/A | N/A | Ticket owner's e-mail address, in the case of a new ticket | |
| $ticket_type_id_if_new | ?AUTO_LINK | Null | N/A | N/A | The new ticket type (null: it is a reply to an existing ticket) |
| $new_poster | ?MEMBER | Null | N/A | N/A | Posting member (null: current member) |
| $auto_created | boolean | False | N/A | N/A | Whether the ticket was auto-created |