Function __global->send_ticket_email
Definitions
sources/tickets2.php
- Send an e-mail notification for a new post in a support ticket, either to the staff or to the ticket's owner.
- Visibility: public
- Is abstract?: No
- Is static?: No
- Is final?: No
Parameters
| Name | Type | Passed by reference? | Variadic? | Default | Set | Range | Description |
|---|---|---|---|---|---|---|---|
| $ticket_id | string | No | No | required parameter | N/A | N/A | The ticket ID |
| $title | LONG_TEXT | No | No | required parameter | N/A | N/A | The ticket title |
| $post | LONG_TEXT | No | No | required parameter | N/A | N/A | The ticket post's content |
| $ticket_url | mixed | No | No | required parameter | N/A | N/A | The home URL (to view the ticket) (URLPATH or Tempcode URL) |
| $uid_email | No | No | Blank (empty string) | N/A | N/A | Ticket owner's e-mail address, in the case of a new ticket | |
| $ticket_type_id_if_new | ?AUTO_LINK | No | No | Null | N/A | N/A | The new ticket type (null: it is a reply to an existing ticket) |
| $new_poster | ?MEMBER | No | No | Null | N/A | N/A | Posting member (null: current member) |
| $auto_created | boolean | No | No | False | N/A | N/A | Whether the ticket was auto-created |
Preview
Code (PHP)
/**
* Send an e-mail notification for a new post in a support ticket, either to the staff or to the ticket's owner.
*
* @param string $ticket_id The ticket ID
* @param LONG_TEXT $title The ticket title
* @param LONG_TEXT $post The ticket post's content
* @param mixed $ticket_url The home URL (to view the ticket) (URLPATH or Tempcode URL)
* @param EMAIL $uid_email Ticket owner's e-mail address, in the case of a new ticket
* @param ?AUTO_LINK $ticket_type_id_if_new The new ticket type (null: it is a reply to an existing ticket)
* @param ?MEMBER $new_poster Posting member (null: current member)
* @param boolean $auto_created Whether the ticket was auto-created
*/
function send_ticket_email(string $ticket_id, string $title, string $post, $ticket_url, string $uid_email = '', ?int $ticket_type_id_if_new = null, ?int $new_poster = null, bool $auto_created = false)
* Send an e-mail notification for a new post in a support ticket, either to the staff or to the ticket's owner.
*
* @param string $ticket_id The ticket ID
* @param LONG_TEXT $title The ticket title
* @param LONG_TEXT $post The ticket post's content
* @param mixed $ticket_url The home URL (to view the ticket) (URLPATH or Tempcode URL)
* @param EMAIL $uid_email Ticket owner's e-mail address, in the case of a new ticket
* @param ?AUTO_LINK $ticket_type_id_if_new The new ticket type (null: it is a reply to an existing ticket)
* @param ?MEMBER $new_poster Posting member (null: current member)
* @param boolean $auto_created Whether the ticket was auto-created
*/
function send_ticket_email(string $ticket_id, string $title, string $post, $ticket_url, string $uid_email = '', ?int $ticket_type_id_if_new = null, ?int $new_poster = null, bool $auto_created = false)
