Function TicketsEmailIntegration->outgoing_message
Definitions
sources/tickets_email_integration.php
- Send out an e-mail message for a ticket / ticket reply.
- Visibility: public
- Is abstract?: No
- Is static?: No
- Is final?: No
- Return: N/A
Parameters
| Name | Type | Default | Set | Range | Description |
|---|---|---|---|---|---|
| $ticket_id | ID_TEXT | required parameter | N/A | N/A | Ticket ID |
| $ticket_url | mixed | required parameter | N/A | N/A | URL to the ticket (URLPATH or Tempcode) |
| $ticket_type_name | string | required parameter | N/A | N/A | The ticket type's label |
| $subject | string | required parameter | N/A | N/A | Ticket subject |
| $message | string | required parameter | N/A | N/A | Ticket message |
| $to_member_id | MEMBER | required parameter | N/A | N/A | Member ID of recipient |
| $to_displayname | string | required parameter | N/A | N/A | Display name of ticket owner |
| $to_email | required parameter | N/A | N/A | E-mail address of ticket owner | |
| $from_displayname | string | required parameter | N/A | N/A | Display name of staff poster |
| $new | boolean | False | N/A | N/A | Whether this is a new ticket, just created by the ticket owner |