#2911 - Merge messaging system with tickets system
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By Chris Graham
- Added
- 6 views
| Identifier | #2911 |
|---|---|
| Issue type | Feature request or suggestion |
| Title | Merge messaging system with tickets system |
| Status | Completed |
| Tags |
Risk: Deprecates functionality (custom) Risk: Major rearchitecting (custom) |
| Handling member | Chris Graham |
| Addon | tickets |
| Description | Instead of notifications sytem creating a message, create a ticket.
Copy the "who's read this" feature from the messaging system into the tickets system. Make sure it's very easy to assign a ticket to yourself. Delete all the staff_messaging addon files. Remove staff_messaging from the tracker. Update tut_support_desk tutorial. |
| Steps to reproduce | |
| Related to | #375 - Change reported posts addon to general reporting addon, and merge with tickets |
| Funded? | No |
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