Chat / IM
These FAQs briefly summarise key points on using Composr's chat rooms and Instant Messaging systems (IM).
For more information, check out this tutorial:
For more information, check out this tutorial:
| Question | What is the Composr Chat system? |
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| Answer | Composr Chat is a feature built into the Composr CMS that provides both chatrooms and instant messaging capabilities. It offers real-time, text-based communication for users on your website. |
| Question | How does the chat system work? |
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| Answer | The chat system utilizes AJAX technology, enabling dynamic updates without requiring page reloads. It includes a "Chat Lobby" where users can view available chatrooms and manage their friend lists for instant messaging. Users can join chatrooms to participate in group conversations or engage in private conversations with friends. |
| Question | What is Chatcode and how can I use it? |
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| Answer | Chatcode is a system of simple commands that you can embed within your chat messages to perform advanced actions. These actions include sending private messages to specific users within a chatroom, interacting with automated bots, sending chatroom invitations, and even creating new chatrooms. |
| Question | How can I moderate the chatrooms? |
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| Answer | Composr offers a range of moderation features. Moderators can edit or delete messages, ban disruptive users, and delete entire chatrooms if necessary. Inline moderation links are available within chatrooms for quick actions, while the Admin Zone provides comprehensive moderation tools for managing chat content and user behavior. |
| Question | Can I download chat logs? |
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| Answer | Yes, you can download logs of any chat conversation. Simply navigate to the chatroom, click on the "Download chat logs" link, specify the desired date/time range, and the system will generate a downloadable log file for you. |
| Question | Are there any safety guidelines for younger users? |
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| Answer | It's crucial to emphasize safety, especially for younger users. Encourage them to follow these guidelines: never arrange to meet anyone from a chatroom in person, be cautious about sharing personal information, and report any suspicious behavior to moderators. |
| Question | Are there any limitations to the Composr Chat system? |
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| Answer | While the Composr Chat system provides robust chat and IM features, it does have some limitations. Currently, it does not support video chat, sales-focused chat features, desktop app integration, or optimal performance for very high volumes of concurrent users. Additionally, it is only near real-time as Composr queries for new messages using AJAX at a set interval. |
| Question | Are there alternative chat solutions that integrate with Composr? |
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| Answer | Yes, you can integrate third-party chat solutions with Composr. For example, CometChat is a commercial chat system that provides a Composr integration. You can also leverage video chat services like Talky, Jitsi, or appear.in by embedding links within your chat templates. For sales-chat needs, consider integrating a dedicated live chat platform like Comm100. |