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Question | Can I create a leaderboard to showcase top point earners? |
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Answer | Yes, Composr offers a leaderboard block and module to display top point holders. You can customize the leaderboard to show weekly, monthly, or yearly rankings, filter by usergroups, and exclude staff members if desired. This can encourage healthy competition and motivate members to earn points. Go to Admin Zone > Setup > Leader-boards to create a leader-board. |
Question | How can I modify points for members? |
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Answer | Staff members with the "Moderate members' points" privilege can directly credit or debit points from members' accounts. This can be used to reward exceptional contributions, refund purchases, or penalize rule violations. |
Question | What is the purpose of the points ledger? |
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Answer | The ledger provides a transparent and immutable record of every point transaction on the website. It ensures accountability and allows members to track their point activity. Members can view their own ledger, and with the appropriate privilege, they can also see the ledgers of others. |
Question | What are gift points, and how do they work? |
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Answer | Gift points are a separate points balance that can only be sent to other members as gifts. They cannot be spent directly or used in escrow transactions. Gift points are earned daily based on usergroup membership and replenish independently of the regular points balance. When a member sends gift points, they become regular points for the recipient. |
Question | Can members send points to each other? |
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Answer | Yes, members can send points to each other as a token of appreciation, reward for a service, or as part of an agreement using the Points Escrow system. |
Question | How does content validation affect point earning? |
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Answer | Points are typically awarded immediately upon content submission to encourage participation. However, forum posts requiring validation only earn points after approval to deter spam. To further encourage high-quality content, consider using the "awards" addon to reward exceptional contributions. |
Question | Can I reward members who use specific browsers or operating systems? |
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Answer | Yes, Composr allows you to configure bonus points based on browser/platform criteria. You can set bonus points for members using Open Source browsers, specific operating systems, or even those who have enabled privacy features like "Do Not Track" (DNT) or "Global Privacy Control" (GPC). |
Question | What's the difference between points balance and rank points? |
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Answer | Points balance refers to the number of points a member currently has available to spend. This is the 'liquid' currency they can use for various actions. Rank points represent the total points a member has accumulated throughout their time on the website. These points determine the member's rank, which can grant access to additional privileges and act as a status symbol. |
Question | How can members earn points on my Composr website? |
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Answer | Members can earn points in various ways, including:
Most earning methods can be customized in the Admin Zone > Setup > Configuration > Points options to fit your website's needs. |
Question | What are cleanup tools in Composr and how do I use them? |
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Answer | Cleanup tools assist with website maintenance by deleting unnecessary data and optimizing database tables. They are divided into "De-cachers" and "Optimizers". You can access them through: Admin Zone > Tools > Cleanup tools. |
Top 10 Entries
Question | How do I install geo-location data for Composr statistics? |
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Answer | Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed. |
Question | What are the key differences between Google Analytics and Composr statistics? |
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Answer | While there is some overlap, Composr statistics and Google Analytics are complementary tools. Google Analytics Pros:
Google Analytics Cons:
Composr Statistics Pros:
Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics. |
Question | What tools and strategies can be used for staff training and development? |
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Answer | While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success. |
Question | How can potential conflicts between staff members be avoided (regarding content moderation)? |
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Answer | Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination. Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination. |
Question | What should be considered when assigning roles and responsibilities to staff? |
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Answer | When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff. Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance. |
Question | How can staff be effectively managed in a Composr community? |
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Answer | Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success. |
Question | How should staff members be chosen for a Composr-based online community? |
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Answer | Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
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Question | How can content issues be reported and addressed by staff? |
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Answer | Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken. |
Question | How can staff members collaborate effectively in Composr? |
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Answer | Composr offers various tools to facilitate staff collaboration:
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Question | What defines a staff member in Composr? |
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Answer | There are two ways to define "staff" in Composr:
Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff." |