Contributors: A-Z Index

A

Name Photograph Title / Role Contributions / Notes
Allen Ellis Image Founder

Original designer for ocPortal

Also conceived and coded the Theme Wizard and Point Store

Son of one of the early inventors of Internet protocols (Usenet, aka Internet newsgroups)

Token non-brit

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C

Name Photograph Title / Role Contributions / Notes
Chris Graham Image Founder

Original developer of ocPortal, former lead developer of Composr CMS

Masters degree in Computer Science from The University Of Sheffield

Undertaken work for over 15 FTSE-100 companies, as well as many small and mid-sized organisations. Includes a number of banks and major brands.

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Chris Warburton developer for ocProducts

Made some key contributions to ocPortal

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H

Name Photograph Title / Role Contributions / Notes
Haydn Maidment project manager for ocProducts

None available

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J

Name Photograph Title / Role Contributions / Notes
Jim Davidson contributor

written many tutorials via Arvixe

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P

Name Photograph Title / Role Contributions / Notes
Patrick Schmalstig Image Lead Developer

Joined Chris Graham behind the scenes in the development of Composr CMS in 2016.

Took on the lead developer role in 2023 when Chris Graham stepped back to attend to his new lifestyle changes.

Spearheaded the development of Composr CMS v11 and the new website, Composr.app.

Formed the company PDStig, LLC to take on professional support and development for Composr CMS users especially after the discontinuation of ocProducts, Ltd.

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Philip Withnall Early Developer

Coded the chatroom, blogging support, the analytics system, and OcCLE (now Commandr)

Masters Degree in Computer Science degree from The University Of Cambridge

Other work has included helping out with Firefox, and ongoing work on GNOME

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R

Name Photograph Title / Role Contributions / Notes
Robert Goacher Image Founder

Ran some of the early websites where ocPortal came from

Technically the original developer of ocPortal, in that he wrote the first few lines of code

Heavily involved in the feature design process

Hosted some of our early meet-ups

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S

Name Photograph Title / Role Contributions / Notes
Steve Jarvis project manager for ocProducts

Wrote many tutorials via Arvixe

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Newest 10 Entries

Question Can I filter my search results?
Answer Yes, you can filter your search results by:
  • Content type: Choose to search specific content types like news, forum posts, or Comcode pages.
  • Author/Submitter: Search for content submitted by a specific member.
  • Date: Limit your search to content submitted within a specific time frame.
  • Category (for certain content types): Narrow down your search to specific categories within a content type.
Question What is the difference between natural and boolean searching?
Answer Natural search is a more relaxed approach where you type in your search terms and Composr tries to find the most relevant results, even if they don't contain all the words. It's like a Google search.

Boolean search requires more precision and uses operators like "+", "-", and quotation marks to define exactly what you're looking for. For example, searching for "+car -maintenance" will only return results that contain the word "car" but not "maintenance".
Question How do I search my Composr website?
Answer There are a few ways to search your Composr website:
  • Using the search bar in the header: This is the simplest way to search. Just type your search term in the box and click the search button.
  • Using the 'Search' module: This module offers more detailed search options. You can access it via the 'site:search' page-link (usually under About > Search in the default menu).
  • From the Forum: Click the 'Search' button on the forum or use the contextual search box on the forum member bar. This will search within your current forum or topic.
Question How do I mark correct answers in a quiz?
Answer For questions with predefined answers, you can mark correct answers by adding [*] after the answer. If no answer is marked correct, the question will require manual marking. You can also use the [UNMARKED] tag after a question to exclude it from scoring.
Question What is the input syntax for quiz questions?
Answer Quiz questions are inputted in blocks, separated by blank lines. The first line is the question, followed by potential answers on subsequent lines. Different question types are indicated by tags after the question, such as [MULTIPLECHOICE], [MULTIMULTIPLE], [LONG], [SHORT], and [SHORT_STRICT].
Question Can I create complex, multi-screen quiz interfaces in Composr?
Answer While Composr's built-in quiz system is excellent for standard formats, creating intricate multi-screen quizzes might require custom development using Composr's decision tree framework or other programming tools. This allows for highly customized quiz structures and advanced branching logic.
Question How can I analyze quiz results effectively?
Answer Composr enables you to export quiz results to a spreadsheet file, facilitating in-depth data analysis. This is especially useful for manually marked questions, identifying competition winners, and processing data for marketing or research purposes.
Question What are Quiz Sets and how can I use them?
Answer Quiz Sets are a helpful organizational feature in Composr. By prefixing quiz names with "Example: ", you can group related quizzes together. This allows for combined scoring and percentage calculations, particularly beneficial for multi-part questionnaires or tests.
Question How does scoring work for quizzes with different question types?
Answer
  • Multiple-choice and short answer questions: These are automatically marked based on your defined correct answers.
  • Long answer questions: These require manual marking, resulting in a percentage range being displayed to the user until you assess their response.
  • Unmarked questions: These questions are collected but don't contribute to the overall score, allowing you to include optional or non-scored elements.
Question Can I reward users for completing quizzes?
Answer Yes, you can reward users with points for successfully passing a test. This incentivizes participation and encourages users to engage with your content.

Top 10 Entries

Question Can I integrate a dedicated issue management system with Composr?
Answer While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.
Question How can I restrict access to the support system to specific users?
Answer Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests.

You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.
Question What are Post Templates and how are they beneficial for support?
Answer Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by:
  • Providing quick responses to common questions.
  • Ensuring consistency in staff responses.
  • Saving time and effort for staff.

Post Templates can be configured to be the default post in specific forums or restricted to certain user groups.

Go to Admin Zone > Structure > Forums > Post Templates.
Question How does Composr handle email integration for support?
Answer Composr can integrate with email for ticket management, assuming certain requirements are met:
  • PHP IMAP extension installed.
  • Functional PHP mail command (local SMTP server or configured Windows SMTP settings).
  • Active system scheduler (Cron).

With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.
Question How can I categorize and prioritize support requests?
Answer Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types.

Discussion Forums: Create dedicated subforums for different support categories or priority levels.

Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.
Question What are the advantages of using the Support Ticket system over the Discussion Forums?
Answer While both systems can be used for support, the Support Ticket system provides advantages like:
  • Separating replies into individual tickets.
  • Ticket assignment to specific staff members.
  • Tracking who has read a ticket.
  • Private replies between staff members.
  • Filtering tickets by type.
  • Automatic ticket creation, unlike manually creating forum topics.
  • Conflict detection when multiple staff are working on the same ticket.
  • Real-time alerts and display updates upon ticket replies.
Question How can Composr be used as a support desk tool?
Answer Composr offers three main systems for providing online support:

1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support.

2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities.

3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content.
Question How can I access the raw data behind the statistics graphs?
Answer Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools.
Question How are time zones handled in Composr statistics?
Answer All times in Composr statistics are displayed according to the configured website time zone, regardless of visitor or user account time zones. While this is a limitation due to pre-computation, some graphs displaying hourly stats and country filtering offer insights into local times for manual analysis.
Question What are the limitations of pre-computed statistics in Composr?
Answer Pre-computed statistics introduce certain limitations:
  • Filtering constraints: Limits filtering options to those incorporated in the data structure.
  • Historical data limitation: To maintain site stability, statistics older than 31 days aren't pre-processed. This may lead to data gaps if the system scheduler malfunctions or statistical data is manually deleted.