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Question How do I debug email integration issues?
Answer
  • Email Tracking: Composr marks emails as read when processing posts. Marking an email unread will trigger re-processing.
  • Log File: Create an empty file named data_custom/mail_integration.log to capture detailed log data for troubleshooting.
Question How can I control who can post in my forums?
Answer You can manage posting permissions using Composr's usergroup system.

  • Forum View Access: Determine which usergroups can view each forum.
  • Privilege Overrides: Grant or deny specific privileges (e.g., posting) to usergroups within a forum.
  • Bypass Validation: Allow trusted members to post without moderation (or vice versa, require validation for certain usergroups).
Question What special features does Composr's Conversr offer compared to other forum software?
Answer
  • Advanced Polls: Blind polls, forcing or setting of default options, and point-weighting.
  • Private Topics: More sophisticated than traditional private messages.
  • Forum Introduction Questions: A flexible way to control access and encourage engagement (e.g. forum-specific rules or forum passwords).
  • Cascading Topics: Pinned topics that appear in multiple forums.
  • Integrated Moderation: Streamlined moderation tools within the forum interface.
Question How do topic polls work?
Answer Topic polls are a powerful tool for gauging opinion within discussions. You can:

  • Control Result Visibility: Choose whether results are visible before voting.
  • Require Topic Reply: Force users to reply to the topic before voting.
  • Show Voter Identities: Optionally display which members voted for each option.
  • Allow Vote Revocation: Let voters change their vote while the poll is open.
  • Set Voting Close Time: Define a specific date or time for the poll to close.
  • Restrict Selections: Limit the number of options voters can choose.
  • Allow Guest Voting: Enable voting for unregistered users.
  • Weight Votes by Points: Give more influential members greater voting power (requires the points addon).
Question What are the different types of posts in Composr forums?
Answer
  • Regular Posts: Standard posts made by members within a topic.
  • Quick Replies: Shorter replies made directly from the topic view.
  • Anonymous Posts: Members can choose to post anonymously, appearing as a guest. Staff can track the actual user if needed.
  • Emphasised posts: Posts made by staff (or marked by staff) which are highlighted to draw attention as they are important.
  • Whispers: Private messages embedded within public topics, allowing for side conversations.
  • Private Topic Posts: Private messages sent between specific members (e.g. an on-site "inbox").
Question Can I integrate email with my forums (mailing list)?
Answer Yes, you can enable email integration for each forum individually. This allows members to post and receive updates via email.

Requirements:
  • PHP IMAP extension installed
  • System scheduler (Cron) running
  • IMAP-compatible mail server

Recommended:
  • Mail server enforces SPF and DKIM for email validation
  • Mail server limits email size to prevent abuse
  • System scheduler runs frequently (e.g., every minute) so members get prompt updates
Question How do I organize my forums effectively?
Answer
  • Structure: Composr's forums follow a hierarchical structure. You can create forum groupings, forums, and sub-forums (and sub-sub-forums etc) in that order of hierarchy.
  • Strategies: Avoid creating too many forums, which can dilute activity. Start with a few well-defined forums and expand as needed.
  • Permissions: Use Composr's permission system to control access to forums and features. For example, you can create private staff forums.
Question How can I keep track of activity in busy forums?
Answer Composr provides several tools to help you stay up-to-date with forum activity:

  • Virtual Forums: Special forums like "Posts since last visit" and "Topics with unread posts" provide filtered views of recent activity.
  • Read Status: Topics with unread posts are displayed in bold with a jump-to-first-unread link. You can manually mark topics or entire forums as read or unread.
  • Notifications: You can enable email notifications for specific topics or forums, either manually or automatically based on your activity.
Question What security measures should I consider for local payments?
Answer While Composr supports local payments (Authorize.Net), it requires high PCI compliance. Ensure you adhere to the PCI Data Security Standard (PCI DSS) guidelines, including secure coding practices, firewalls, intrusion detection systems, regular security audits, and staff screening.
Question How can I audit my eCommerce activity in Composr?
Answer Composr provides tools for monitoring your eCommerce activities:

  • Sales list management: Cancel purchases, view sales history, and manage refunds (Admin Zone > Audit > eCommerce > Sales list management).
  • Charts: Generate profit/loss accounts and cash flow diagrams for specific periods (Admin Zone > Audit > eCommerce, and Admin Zone > Audit > Site statistics).
  • Manual transactions: Record transactions outside of Composr for accurate accounting (Admin Zone > Audit > eCommerce > Manual transaction).

Top 10 Entries

Question How does scoring work for quizzes with different question types?
Answer
  • Multiple-choice and short answer questions: These are automatically marked based on your defined correct answers.
  • Long answer questions: These require manual marking, resulting in a percentage range being displayed to the user until you assess their response.
  • Unmarked questions: These questions are collected but don't contribute to the overall score, allowing you to include optional or non-scored elements.
Question Can I reward users for completing quizzes?
Answer Yes, you can reward users with points for successfully passing a test. This incentivizes participation and encourages users to engage with your content.
Question How can I implement security measures for my quizzes?
Answer Composr provides several features to enhance quiz security and prevent cheating:
  • Restrict access: Limit quiz participation to specific usergroups or newsletter subscribers.
  • Shuffle content: Randomize question and answer order to make it harder to copy answers.
  • Set time limits: Enforce quiz completion within a specified timeframe.
  • Define open time ranges: Control when the quiz is accessible to participants.
Question How do I create and manage quizzes in Composr?
Answer You can create, edit, and delete quizzes from the Composr Admin Zone:
  • Navigate to Admin Zone (or CMS Zone) > Content > Quizzes.
  • Use the provided interface to define your quiz questions, answer options, and settings.
  • You can manage quiz results and view participant responses under Admin Zone > Audit > Quizzes.
Question What types of quizzes can I create in Composr?
Answer Composr supports three main types of quizzes:
  • Surveys: These quizzes gather information from participants without right or wrong answers, making them ideal for collecting opinions and feedback.
  • Tests: Tests assess knowledge with right and wrong answers and provide immediate feedback to participants, including pass/fail results. They're suitable for evaluating understanding of a topic.
  • Competitions: These quizzes rank participants based on their scores, allowing you to select winners. Competitions are great for engaging users and promoting specific content or events.
Question How does rank work in Conversr?
Answer Conversr utilizes a rank system based on your accumulated rank points. As you earn points, you progress through different usergroups, unlocking new privileges and benefits. Your rank is a status symbol within the community and often grants access to exclusive features or content.

This is subject to your configuration. To make a rank ladder based on points, go to Admin Zone > Security > Usergroups. You are given options regarding ranks when adding or editing a usergroup.

Members can see their rank and progress on their member profile rank tab. They can also see all the rank-based benefits they unlocked and ones yet to unlock in future ranks.
Question What is points escrow and when would I use it?
Answer Points escrow is a system that holds points securely during transactions involving a written agreement, often for a product or service. This ensures trust and provides a resolution mechanism in case of disputes.
  • Creating an Escrow: You initiate an escrow on the member's profile points tab, specifying the amount, reason, and any agreement details.
  • Points Held: The points are deducted from your balance and held by the system.
  • Agreement Fulfillment: Both parties must mark the escrow as satisfied upon fulfilling the agreement.
  • Points Release: Once both parties are satisfied, the recipient receives the points.
  • Disputes: If either party has a dispute, they can dispute the escrow, which then locks it down and notifies a staff member to review and take a resolution action.
Question Can I create a leaderboard to showcase top point earners?
Answer Yes, Composr offers a leaderboard block and module to display top point holders. You can customize the leaderboard to show weekly, monthly, or yearly rankings, filter by usergroups, and exclude staff members if desired. This can encourage healthy competition and motivate members to earn points.

Go to Admin Zone > Setup > Leader-boards to create a leader-board.
Question How can I modify points for members?
Answer Staff members with the "Moderate members' points" privilege can directly credit or debit points from members' accounts. This can be used to reward exceptional contributions, refund purchases, or penalize rule violations.
Question What is the purpose of the points ledger?
Answer The ledger provides a transparent and immutable record of every point transaction on the website. It ensures accountability and allows members to track their point activity. Members can view their own ledger, and with the appropriate privilege, they can also see the ledgers of others.