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Question What special features does Composr's Conversr offer compared to other forum software?
Answer
  • Advanced Polls: Blind polls, forcing or setting of default options, and point-weighting.
  • Private Topics: More sophisticated than traditional private messages.
  • Forum Introduction Questions: A flexible way to control access and encourage engagement (e.g. forum-specific rules or forum passwords).
  • Cascading Topics: Pinned topics that appear in multiple forums.
  • Integrated Moderation: Streamlined moderation tools within the forum interface.
Question How do topic polls work?
Answer Topic polls are a powerful tool for gauging opinion within discussions. You can:

  • Control Result Visibility: Choose whether results are visible before voting.
  • Require Topic Reply: Force users to reply to the topic before voting.
  • Show Voter Identities: Optionally display which members voted for each option.
  • Allow Vote Revocation: Let voters change their vote while the poll is open.
  • Set Voting Close Time: Define a specific date or time for the poll to close.
  • Restrict Selections: Limit the number of options voters can choose.
  • Allow Guest Voting: Enable voting for unregistered users.
  • Weight Votes by Points: Give more influential members greater voting power (requires the points addon).
Question What are the different types of posts in Composr forums?
Answer
  • Regular Posts: Standard posts made by members within a topic.
  • Quick Replies: Shorter replies made directly from the topic view.
  • Anonymous Posts: Members can choose to post anonymously, appearing as a guest. Staff can track the actual user if needed.
  • Emphasised posts: Posts made by staff (or marked by staff) which are highlighted to draw attention as they are important.
  • Whispers: Private messages embedded within public topics, allowing for side conversations.
  • Private Topic Posts: Private messages sent between specific members (e.g. an on-site "inbox").
Question Can I integrate email with my forums (mailing list)?
Answer Yes, you can enable email integration for each forum individually. This allows members to post and receive updates via email.

Requirements:
  • PHP IMAP extension installed
  • System scheduler (Cron) running
  • IMAP-compatible mail server

Recommended:
  • Mail server enforces SPF and DKIM for email validation
  • Mail server limits email size to prevent abuse
  • System scheduler runs frequently (e.g., every minute) so members get prompt updates
Question How do I organize my forums effectively?
Answer
  • Structure: Composr's forums follow a hierarchical structure. You can create forum groupings, forums, and sub-forums (and sub-sub-forums etc) in that order of hierarchy.
  • Strategies: Avoid creating too many forums, which can dilute activity. Start with a few well-defined forums and expand as needed.
  • Permissions: Use Composr's permission system to control access to forums and features. For example, you can create private staff forums.
Question How can I keep track of activity in busy forums?
Answer Composr provides several tools to help you stay up-to-date with forum activity:

  • Virtual Forums: Special forums like "Posts since last visit" and "Topics with unread posts" provide filtered views of recent activity.
  • Read Status: Topics with unread posts are displayed in bold with a jump-to-first-unread link. You can manually mark topics or entire forums as read or unread.
  • Notifications: You can enable email notifications for specific topics or forums, either manually or automatically based on your activity.
Question What security measures should I consider for local payments?
Answer While Composr supports local payments (Authorize.Net), it requires high PCI compliance. Ensure you adhere to the PCI Data Security Standard (PCI DSS) guidelines, including secure coding practices, firewalls, intrusion detection systems, regular security audits, and staff screening.
Question How can I audit my eCommerce activity in Composr?
Answer Composr provides tools for monitoring your eCommerce activities:

  • Sales list management: Cancel purchases, view sales history, and manage refunds (Admin Zone > Audit > eCommerce > Sales list management).
  • Charts: Generate profit/loss accounts and cash flow diagrams for specific periods (Admin Zone > Audit > eCommerce, and Admin Zone > Audit > Site statistics).
  • Manual transactions: Record transactions outside of Composr for accurate accounting (Admin Zone > Audit > eCommerce > Manual transaction).
Question How do I manage refunds in Composr?
Answer
  • Monetary payments: Issue refunds through your payment gateway.
  • Point payments: Manually refund points through the points system.
  • Cancellations: Cancel purchases in the Admin Zone to allow repurchasing. Remember to manually undo any associated actions (e.g., removing name highlighting).
Question What are the shipping options in Composr?
Answer You can handle shipping costs in three ways:

  • Flat rate per order: Configure a fixed shipping cost for all orders.
  • Weight-based calculation: Define shipping costs based on the order's total weight.
  • Shippo integration: Get real-time shipping quotes from various carriers based on weight, dimensions, and destination.

Top 10 Entries

Question What is the action log, and how can I use it?
Answer The action log keeps track of administrative and content-related actions on your website. It allows you to see who did what and when, providing valuable insights into site activity and accountability. You can filter the log to focus on specific actions, users, or timeframes. It's also helpful for revisiting previous tasks by providing links to the relevant content or settings.
Go to the Admin Zone > Audit > Action logs. A quick action log block is also available on the dashboard.
Question What is the staff checklist in the Admin Zone?
Answer The staff checklist is an automatically generated list of tasks that need attention on your website. It includes routine updates like assigning new awards or adding news, as well as less frequent but important tasks like backups, software updates, newsletters, content validation, and periodic content reviews. You can customize the frequency of these tasks in the 'Configuration' section under 'Administrative options'. You can also add your own custom tasks. Anyone with Admin Zone access can see the checklist. So you can collaborate with your highest level staff on it.
Question I'm lost! How can I find a specific feature or setting?
Answer The Admin Zone has a powerful search feature that you can access under the Help icon. It searches through various categories, including configuration options, privileges, templates, language strings, administrative modules, and more. You can even refine your search by adding "@sectionname" to the end of your search term to limit results to a specific section.
Question How do I access the Admin Zone?
Answer You can access the Admin Zone by clicking the "Admin Zone" link located at the bottom of every page on your website, assuming you are using the default theme. If you are logged in as a staff member, your user menu will also have a link to the Admin Zone or the Content Management Zone. You might be asked to log in again / confirm your session for security reasons.
Question What is the Admin Zone?
Answer The Admin Zone is a special section of your Composr website that allows authorized staff members to perform various administrative tasks. It serves as the central hub for managing content, configuring settings, monitoring activity, and maintaining the overall health of your website.
Question What should I avoid doing in Composr to maintain accessibility?
Answer Avoid using Comcode tags or other HTML elements that create dynamic effects in the user's browser, such as ticker and jumping. These can have a negative impact on navigation and scrolling.
Provide alternate information for multimedia you upload so those with auditory impairments can still understand the content.
Avoid creating multiple content items with the same title, as this can lead to accessibility issues and general user confusion.
Question How does Composr handle forms for accessibility?
Answer The web standards checker ensures that form labels are properly positioned and explicitly associated with their controls.
It also checks that form elements have a logical tab order and are keyboard operable.
Question How does Composr ensure accessible data tables?
Answer The web standards checker enforces proper markup for data tables, including identifying row and column headers, and associating data cells with header cells.
It ensures that tables are not used for layout (flex boxes and HTML grids are preferred for mobile responsiveness) unless they make sense when linearized.
Composr provides summaries for tables to aid non-visual user agents in understanding their structure and content.
Question How does Composr handle color contrast for accessibility?
Answer Composr is designed with high graphic standards that aim to avoid poor color contrast in the default theme and Theme Wizard. But it is not perfect, especially for dark mode themes.
Webmasters are still responsible for ensuring sufficient contrast in their own content and in custom themes.
Question How do I provide text equivalents for images and multimedia in Composr?
Answer Composr's web standards checker ensures that alternative text (using the "alt" attribute) is provided for images. It will warn if any images do not contain alt text.
For multimedia, webmasters are responsible for providing captions and auditory descriptions either in the multimedia itself, on the description of the media, or uploaded as a caption file.