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Question How can potential conflicts between staff members be avoided (regarding content moderation)?
Answer Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination.

Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination.
Question What should be considered when assigning roles and responsibilities to staff?
Answer When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff.

Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance.
Question How can staff be effectively managed in a Composr community?
Answer Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
  • Respect staff limitations: Avoid overwhelming staff with excessive workload or overly ambitious site expansions.
  • Active involvement: Maintain active involvement in overseeing staff activities and ensuring their effective functioning.
  • Open communication: Engage in regular communication, providing feedback, addressing concerns, and recognizing achievements.
  • Foster teamwork: Encourage collaboration and information sharing among staff members.
  • Lead by example: Ensure staff adhere to community rules and demonstrate expected behavior.
  • Empowerment and trust: Grant sufficient freedom and control to enable staff to excel in their roles.

By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success.
Question How should staff members be chosen for a Composr-based online community?
Answer Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
  • Genuine interest: Look for members passionate about the community and its goals.
  • Available time: Ensure potential staff can dedicate sufficient time to fulfill their responsibilities.
  • Relevant skills: Prioritize skills and experience aligned with the specific role requirements.
  • Maturity and discipline: Seek individuals who demonstrate responsible behavior and commitment.
  • Recruitment methods like directly approaching active community members or allowing the Composr points system (or the karma non-bundled addon) to identify dedicated contributors can be more effective than traditional advertising.
Question How can content issues be reported and addressed by staff?
Answer Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
  • Report links: "Report this" links embedded throughout the site enable users to flag content for review.
  • Custom reporting interface: Forums offer a dedicated interface for reporting individual posts.
  • Anonymous reporting: Logged-in users can choose to report content anonymously.
  • Ticket-based management: Reports are automatically created as support tickets, facilitating staff collaboration and record-keeping.
  • Comprehensive report details: Tickets include content title, type, ID, submitter information, an embedded rendering of the reported content, and the reporter's explanation.

This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken.
Question How can staff members collaborate effectively in Composr?
Answer Composr offers various tools to facilitate staff collaboration:
  • Private forums: Dedicated forums with restricted access enable staff to discuss site operations and coordinate activities. Composr installs a staff forum by default in Conversr.
  • Conflict detection: When multiple staff members attempt to edit the same resource simultaneously, Composr displays warnings at the top to prevent accidental overwrites.
  • Staff checklist & dashboard: The Admin Zone dashboard provides a shared checklist for task management, along with space for notes and links.
  • Staff notifications and tickets system: Staff receive notifications about various site events, including support tickets from the "Contact Us" page, allowing for efficient issue handling.
  • Content notes: Staff can embed notes within Comcode or use dedicated "staff notes" fields for various content types to share information and context.
  • Validation and workflows: Content can be intentionally left unvalidated even by staff, enabling secondary checks before publishing. A dedicated workflows addon allows for complex approval processes with multiple stages involving different staff groups.
Question What defines a staff member in Composr?
Answer There are two ways to define "staff" in Composr:
  • System-defined staff: This includes administrators and super moderators who have specific privileges within the forum/member system (Conversr).
  • Privilege-based staff: Anyone granted the necessary permissions for a particular situation is considered staff for that context.

Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff."
Question What steps should I take if my website has been hacked?
Answer If you suspect a security breach, take immediate action:
  • Identify the Cause: Analyze access logs for suspicious activity and pinpoint the vulnerability.
  • Clean and Restore: Restore your website from a clean backup and thoroughly remove any malicious code.
  • Address Vulnerabilities: Patch security holes, update software, and strengthen security configurations.
  • Seek Expert Help: If needed, consult security professionals for assistance with cleanup and prevention.
Question What additional security measures can I implement for my Composr website?
Answer
  • SSL: Enable HTTPS for encrypted communication and improved user trust.
  • Secure Zones: Configure sensitive zones to require confirmed sessions.
  • Restrict Logins: Enforce IP address confirmation for enhanced account security.
  • Maintenance Scripts: Restrict access to maintenance scripts like upgrader.php via IP restrictions.
  • Server Hardening: Disable unnecessary services, change default ports, enable automatic updates, and more.
  • Robots.txt: Use the robots.txt file to prevent search engine indexing of sensitive areas.
Question How does Content Security Policy (CSP) contribute to Composr security?
Answer CSP adds a layer of protection by controlling the resources the browser is allowed to load. It helps prevent:
  • XSS Attacks: By restricting inline scripts and limiting script sources.
  • Data Injection Attacks: By controlling the allowed origins for data requests.
  • Clickjacking: By specifying allowed framing sources.

Composr's CSP implementation utilizes "Trusted partner sites" and nonces for fine-grained control.

Top 10 Entries

Title Installation
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Description

Quick installer: Our self-extractor allows faster uploads and will automatically set permissions.

Wizard-based installation

Auto-scans for compatibility problems: Be informed of problems before installing

Get your site up and running in just a few minutes

Keep your site closed to regular visitors until you're happy to open it

Configures server: Automatically generates an htaccess file for you (for Apache).

Auto-detection of forum settings for easy integration

Install test content

Title Web Pages
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Description

Add virtually unlimited pages to your site

WYSIWYG editor (powered by CKEditor)

Convenient edit links: Staff see “edit this” links at the bottom of every page.

PHP support: Upload your PHP scripts and run them inside Composr (may require adjustments to the script code).

Hierarchical page structure: Supports parent and child pages

Periodic content reviews: Helping you ensure ongoing accuracy of your content.

Add Comcode pages (the default) or static HTML pages

Supports revisions and revision control systems (such as git); add new pages as files, and Composr will automatically register them in its system.

Title Downloads
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Description

Clear organisation: Uses a tree structure for unlimited categorisation.

Anti-leech protection: download links contain a session ID

Community-centred: Allow users to comment upon and rate downloads

Many ways to add new files: Upload files. Link-to existing files. Copy existing files using a live URL. Batch import links from existing file stores.

Author support: Assign your downloads to authors, so users can find other downloads by the same author.

Set licences: Make users agree to a licence before downloading.

Images: Show images along with your downloads (e.g. screen-shots) (this implicitly uses galleries).

Basic file versioning support

Control monthly bandwidth use site-wide

Title Wiki+
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Description

Think “structured wikis”.

Create an encyclopaedic database for your website

Use a tree-structure or traditional cross-linking

Supports revisions: Track changes

Display the tree structure of your entire Wiki+

Allow users to jump in at random pages

Make your pages either wiki-style or topic-style

Allow members to contribute to Wiki+ pages by adding Wiki+ posts

Title Quizzes and Surveys
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Description

Run a competition: Choose winners randomly from those who passed the quiz.

Surveys: Gather data and find trends.

Tests: Test members' knowledge on a variety of topics.

Cheat prevention: Settings to prevent cheating, such as time limits, question / answer shuffling, and re-testing rules.

Integration with points: Charge points to enter a competition, or award points for winning.

Title News and Blogs
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Description

Member blogs: Allow members to have their own blogs on their profile

RSS and Atom support: Export and import feeds.

Trackback support: Send and receive trackbacks.

Scheduled publishing

Ping support and RSS Cloud support

Multiple news categories and filtering

Multiple ways to integrate news into your website

Import from RSS feeds

Supports geotargeting

Members can rate and comment on news articles and blog posts

Send out a news article as a newsletter

Title Calendar
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Description

Day/week/month/year views

Advanced “recurring event” settings

Event subscriptions: Receive reminders and notifications by event or event type

Warnings about conflicting events

Microformats support

Integrate a calendar month view, or an upcoming events view, onto your design

Supports categories: Have multiple event types

Multiple time zones: Have different events in different time zones with configurable conversion settings.

Priority flagging: Choose between 5 priorities

Programmers can even use the calendar to schedule custom tasks (Commandr) to be run

RSS and Atom support: Export support, but also support for overlaying news feeds onto the calendar.

Supports geotargeting

Feedback: Allow members to comment and rate events. Segregate feedback on recurring events by date.

Title Galleries
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Description

Multimedia: Supports images, videos, audio, and more.

Personal galleries: Allow your members to create their own galleries which show up on their profile.

Support for embedding YouTube videos: Save on bandwidth.

Auto-detection of video length and resolution (most file formats)

Full tree-structure support: Have galleries within galleries within galleries.

Multiple display modes

View entries as a slideshow

Automatic thumbnail generation

Mass import: Also supports importing metadata

Optional watermarking: To guard against thieving swines ;) .

Geotargeting

Adjustments: Automatic size and orientation adjustments according to metadata.

Title Catalogues
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Description

Think “databases on my website”.

Flexible data control: Set up multiple catalogues, each with its own set of fields. There are many types of fields, such as short text fields, upload fields, and date fields.

Multiple display modes: Display the contents of categories using tables, boxes, or lists.

Powerful structure: Each catalogue contains categories which contain entries. Catalogues can have a tree structure of categories and/or work from an index.

Configurable searching: Choose which fields are shown on categories, and which can be used to perform searches (template searches).

Compliance with data protection legislation: Specify which fields may contain sensitive data. These fields will be anonymised as appropriate when members download or purge their data.

Entirely customisable: Full support for customising catalogues, categories, and entries, exactly as you want them- field by field. You can even make custom page templates per-catalogue.

Classified ads: Entries can automatically expire and get archived. You can also send out view reports.

Community interaction: You can allow users to comment upon and rate entries.

Import data from CSV files

Periodic content reviews: Helping you ensure ongoing accuracy of your data.

Name Patrick Schmalstig
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Title / Role Lead Developer
Contributions / Notes

Joined Chris Graham behind the scenes in the development of Composr CMS in 2016.

Took on the lead developer role in 2023 when Chris Graham stepped back to attend to his new lifestyle changes.

Spearheaded the development of Composr CMS v11 and the new website, Composr.app.

Formed the company PDStig, LLC to take on professional support and development for Composr CMS users especially after the discontinuation of ocProducts, Ltd.

Links

PDStig, LLC