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Question How do I install geo-location data for Composr statistics?
Answer Geo-location data installation is usually automatic during the Composr installation process. If not, you can manually install it by navigating to Admin Zone > Audit > Site statistics > Install geolocation data. This action will reschedule the installation task. If you don't see this option, the geo-location data is already installed.
Question What are the key differences between Google Analytics and Composr statistics?
Answer While there is some overlap, Composr statistics and Google Analytics are complementary tools.

Google Analytics Pros:
  • Offers sophisticated functionality for professional marketers.
  • Integrates with other Google products like AdSense and Search Console.
  • Provides insights based on Google's marketing data, such as visitor demographics.

Google Analytics Cons:
  • Limited to web visit data unless custom programming or complex configuration is implemented.
  • Relies on JavaScript for tracking, which can be blocked by users.
  • Uses tracking cookies, raising privacy concerns and potential GDPR compliance issues.
  • Data is potentially sold to third-party data brokers or used for targeted advertising by Google.
  • Closed-source platform.

Composr Statistics Pros:
  • Server-side tracking, independent of JavaScript and browser configurations.
  • Contextual information and graphs for data beyond web visits (e.g., sales).
  • Enhanced privacy as it only uses IP addresses, session IDs, and member IDs.
  • Complete data control as it is hosted on your website.
  • Open-source addon, fully customizable.

Basic users may find Composr statistics sufficient, while expert marketers might prefer the power of Google Analytics.
Question What tools and strategies can be used for staff training and development?
Answer While Composr itself doesn't provide built-in training features, several approaches can be used for staff development:
  • Documentation & Tutorials: Utilize the extensive Composr documentation and tutorials available online to familiarize staff with the platform's functionalities.
  • Mentorship: Pair experienced staff with newcomers to provide guidance and support during the initial learning phase.
  • Private Forums & Chat: Create dedicated communication channels where staff can exchange knowledge, ask questions, and share best practices.
  • Regular Meetings: Conduct regular staff meetings to discuss updates, share information, and address any arising challenges.
  • External Resources: Leverage external resources like online courses or workshops focused on relevant skills, such as content management or community moderation.

By investing in ongoing staff training and development, communities can ensure their teams possess the necessary knowledge and skills to perform their roles effectively and contribute to the platform's overall success.
Question How can potential conflicts between staff members be avoided (regarding content moderation)?
Answer Composr incorporates "conflict detection" features to prevent staff from accidentally overwriting each other's work. When multiple staff members attempt to edit the same resource simultaneously, a warning message appears, prompting communication and coordination.

Open communication and transparency are crucial. Encourage staff to share their ongoing tasks and plans with each other to prevent overlaps and potential conflicts. Utilizing shared tools like the staff checklist and private forums can further facilitate coordination.
Question What should be considered when assigning roles and responsibilities to staff?
Answer When assigning roles, it's recommended to start new staff with limited responsibilities and gradually increase their authority based on performance and dedication. This fosters a sense of progression and prevents discouragement among existing staff.

Always consider the individual's skills and interests when assigning tasks. For example, someone with strong writing skills might be well-suited for managing content creation, while a technically-minded person could excel at site maintenance.
Question How can staff be effectively managed in a Composr community?
Answer Successful staff management requires a mindful approach that prioritizes fostering a positive and productive environment. Key recommendations include:
  • Respect staff limitations: Avoid overwhelming staff with excessive workload or overly ambitious site expansions.
  • Active involvement: Maintain active involvement in overseeing staff activities and ensuring their effective functioning.
  • Open communication: Engage in regular communication, providing feedback, addressing concerns, and recognizing achievements.
  • Foster teamwork: Encourage collaboration and information sharing among staff members.
  • Lead by example: Ensure staff adhere to community rules and demonstrate expected behavior.
  • Empowerment and trust: Grant sufficient freedom and control to enable staff to excel in their roles.

By fostering a supportive and empowering environment, community managers can enable staff to contribute their best efforts and drive the community's success.
Question How should staff members be chosen for a Composr-based online community?
Answer Choosing staff for online communities differs from traditional hiring processes due to factors like unpaid positions, varying time commitments, and remote interactions. Focus should be placed on identifying individuals with:
  • Genuine interest: Look for members passionate about the community and its goals.
  • Available time: Ensure potential staff can dedicate sufficient time to fulfill their responsibilities.
  • Relevant skills: Prioritize skills and experience aligned with the specific role requirements.
  • Maturity and discipline: Seek individuals who demonstrate responsible behavior and commitment.
  • Recruitment methods like directly approaching active community members or allowing the Composr points system (or the karma non-bundled addon) to identify dedicated contributors can be more effective than traditional advertising.
Question How can content issues be reported and addressed by staff?
Answer Composr's content reporting system, powered by the Tickets addon, allows users to report problematic content to staff. Key features include:
  • Report links: "Report this" links embedded throughout the site enable users to flag content for review.
  • Custom reporting interface: Forums offer a dedicated interface for reporting individual posts.
  • Anonymous reporting: Logged-in users can choose to report content anonymously.
  • Ticket-based management: Reports are automatically created as support tickets, facilitating staff collaboration and record-keeping.
  • Comprehensive report details: Tickets include content title, type, ID, submitter information, an embedded rendering of the reported content, and the reporter's explanation.

This system ensures efficient handling of content issues, allowing staff to address concerns effectively while maintaining a transparent record of actions taken.
Question How can staff members collaborate effectively in Composr?
Answer Composr offers various tools to facilitate staff collaboration:
  • Private forums: Dedicated forums with restricted access enable staff to discuss site operations and coordinate activities. Composr installs a staff forum by default in Conversr.
  • Conflict detection: When multiple staff members attempt to edit the same resource simultaneously, Composr displays warnings at the top to prevent accidental overwrites.
  • Staff checklist & dashboard: The Admin Zone dashboard provides a shared checklist for task management, along with space for notes and links.
  • Staff notifications and tickets system: Staff receive notifications about various site events, including support tickets from the "Contact Us" page, allowing for efficient issue handling.
  • Content notes: Staff can embed notes within Comcode or use dedicated "staff notes" fields for various content types to share information and context.
  • Validation and workflows: Content can be intentionally left unvalidated even by staff, enabling secondary checks before publishing. A dedicated workflows addon allows for complex approval processes with multiple stages involving different staff groups.
Question What defines a staff member in Composr?
Answer There are two ways to define "staff" in Composr:
  • System-defined staff: This includes administrators and super moderators who have specific privileges within the forum/member system (Conversr).
  • Privilege-based staff: Anyone granted the necessary permissions for a particular situation is considered staff for that context.

Composr prioritizes flexibility by utilizing privileges over fixed roles, allowing for customized staff responsibilities. However, certain features like "staff reply" in tickets inherently rely on a pre-existing understanding of "staff."

Top 10 Entries

Question How do I set up Composr Mobile SDK in my iOS and Android projects?
Answer iOS (Xcode):
  • Create a new project or open an existing one.
  • Add a Prefix Header file (.pch) if you don't have one, following the provided instructions.
  • Add required frameworks to your project's Build Phases.
  • Add the CMS SDK to your project, then remove references to unwanted files.
  • Set the header search path to the CMS SDK folder in build settings.
  • Add a compiler option for the JsonKit library.
  • Import CMS_SDK.h in your .pch file.

Android (Eclipse):
  • Create a new project or open an existing one.
  • Import CMS SDK into your workspace as an Android project.
  • Ensure "Is Library" is checked in the CMS SDK's "Android" properties tab.
  • Add CMS SDK as a dependent library in your project's properties.
  • Clean and rebuild your project.
Question What are some key concepts related to mobile app development with Composr?
Answer Essential concepts include:
  • SDK (Software Development Kit): An API implementation, typically as a library.
  • API (Application Programming Interface): A set of rules for software interaction.
  • JSON (JavaScript Object Notation): A common language for structured data transfer over REST.
  • REST (Representational State Transfer): An architectural style for web services.
  • Push notification: A notification sent to a mobile device.
Question What other approaches exist for mobile integration with Composr?
Answer Other approaches, in various stages of development, include:
  • Tapatalk: A third-party forum app with an official Composr addon, offering a high-quality "out-of-the-box" Composr app experience.
  • Further Composr Mobile SDK development: Plans and issues relating to the SDK's evolution can be found on the Composr tracker, driven by commercial projects and feature sponsorship.
Question What are some of the default endpoints available in the server-side API?
Answer Default endpoints cover various functionalities, including:
  • Account: join, login, lost_password, setup_push_notifications
  • Misc: contact_us
  • Content: commandr_fs

Specific details on parameters and response data for each endpoint can be found in the documentation.
Question How does authentication work with the server-side API?
Answer Authentication is handled automatically using cookies, similar to regular website requests. If cookies are not feasible, the response parameters device_auth_member_id_cn/device_auth_pass_hashed_cn/device_auth_member_id_vl/device_auth_pass_hashed_vl from the login endpoint can be resent as POST parameters in subsequent requests.
Question How do I access the server-side API for my mobile app?
Answer The server-side API can be accessed via HTTP calls to http://yourbaseurl/data/endpoint.php. Results are returned in JSON format. The API utilizes endpoints with a 'hook' name and a 'hook type' categorization. Both REST-style and GET-parameter style requests are supported, with the latter recommended for simplicity.
Question What is the purpose of the Composr Mobile SDK Toolkit?
Answer The Toolkit, part of the composr_mobile_sdk addon, aids in mirroring Composr website resources into a mobile app. It includes tools for generating iOS/Android string resources from language files and exporting theme images in a directory structure suitable for iOS/Android app image assets.
Question How can I obtain Composr Mobile SDK?
Answer The iOS/Android SDK can be found on GitLab at: Composr ecosystem / Composr Mobile SDK · GitLab.

To connect to a Composr site, you will need to install the composr_mobile_sdk addon, which is not bundled. This addon provides scripting to generate app assets from the Composr site.
Question What is Composr Mobile SDK?
Answer Composr Mobile SDK (CMS SDK) is a toolkit designed for experienced iOS and Android developers to build mobile apps that integrate with a Composr-powered website. It offers both Composr-specific integrations and a collection of standalone utilities for building apps, providing a common base between iOS and Android akin to the PHP and Composr APIs, enabling easier code porting while maintaining a native experience.
Question What is the Composr maintenance policy?
Answer Composr follows a rolling release model. This means:
  • New major/minor versions are released as they are ready.
  • Patch releases, primarily containing bug fixes, are only released for the latest supported major/minor version branch.
Users are responsible for staying updated to the latest release or applying necessary hotfixes.

This policy allows developers to focus resources on the latest versions and encourages users to leverage the ongoing improvements. You can find the release status on the Composr maintenance status page.