How do I report an emergency problem with my Composr site?
Answer
Emergency problems are events that have significantly and suddenly affected your website's functionality due to legitimate bugs or undocumented usability issues. To report these:
Open a tracker issue explaining the problem and providing as much detail as possible (mark it as a major bug).
Help the developers help you. Provide access to your site (see the software feedback tutorial for more information), describe the exact situation, and avoid protracted back-and-forth communication.
Take backups before upgrading. This allows for easier recovery in case of problems.
Remember that bug fixing is not a free service. While developers are committed to Composr's stability, maintaining backups and practicing restoration procedures is your responsibility.
The community forum is an excellent resource for support. Users can help each other out with various problems. However, please remember that there's no guarantee of free professional support. If you need immediate or guaranteed assistance, consider hiring a professional developer.
I'm getting a lot of spam on my site. What can I do?
Answer
Composr offers various anti-spam measures. Refer to the Anti-spam settings tutorial for advice on configuring these settings. If you believe there's an issue with the anti-spam system itself, report it to the issue tracker. Do not report general spam incidents.
My website is experiencing performance issues. What should I do?
Answer
If you are experiencing performance issues, first identify the specific problem with your web host's help. Composr provides tools to manage database size, bandwidth, and disk I/O. However, high request volume or CPU usage may require server upgrades like a VPS or dedicated server.
If your web host complains about resource usage, gather detailed information from them, including specific URLs causing problems and resource usage metrics. If their limits are unreasonable, consider switching web hosts.
Security problems must be reported privately. You can do this by marking the issue as 'Private' on the issue tracker (if you use the Report Issue Wizard, it will do that automatically when you select security-hole). Publicly disclosing security holes is irresponsible and may result in penalties. The core developer team will disclose the issue after a patch is released.
Every bug, no matter how small, should be reported. You can report bugs using the Report Issue Wizard or directly through the issue tracker. There is also a link to report bugs on your Admin Zone Dashboard where the version information is located. And when clicking that link, you can view open issues specific to your version of Composr.
When reporting a bug, be sure to:
Check for duplicates: Make sure the bug hasn't already been reported.
Report bugs individually: Each issue should be reported separately for better tracking and resolution.
Verify it's a Composr bug: Issues with third-party addons and code should be reported to their respective developers.
Consult the FAQ and tutorials: Check for common problems and solutions, particularly server configuration issues.
Provide comprehensive information: Include a clear and specific title, detailed steps to reproduce the problem, your browser version, Composr version, error messages, stack traces (if available), and any other
relevant details.
Use clear and concise language: Write in proper English, use correct terminology, and avoid vagueness.
Be respectful and patient: Remember that developers are volunteers and may not respond immediately.
The robots.txt file provides instructions to search engine crawlers about which parts of your website they should and should not access. You can customize the robots.txt file to prevent sensitive content from being indexed or to guide crawlers toward the most important areas of your site.
What is SEO and why is it important for my Composr website?
Answer
SEO is the practice of optimizing your website to rank higher in search engine results pages (SERPs). By improving your SEO, you increase the visibility of your website, driving more organic (non-paid) traffic to your content.
Composr provides several ways to customize your metadata:
Site-wide Settings: You can configure default metadata for your entire site in the Admin Zone under Setup > Configuration > Site options.
Content-Specific Settings: When adding or editing content like Comcode pages or news posts, Composr provides fields for customizing titles, descriptions, and keywords specific to that content under the "Metadata" section.
Automatic Detection: Composr can automatically generate metadata by analyzing your content, but it's generally recommended to refine these suggestions manually for best results.
Should I trust agencies that promise top search engine results?
Answer
No; be wary of agencies guaranteeing top rankings for any desired keyword. Achieving top results for competitive terms requires significant effort, expertise, and often, an ongoing strategy.
Focus on agencies that prioritize ethical "white-hat" SEO techniques like creating valuable content, optimizing website structure, and building natural backlinks. Avoid those employing "black-hat" methods that can lead to penalties from search engines.
What is the fast custom index and why should I use it?
Answer
The fast custom index is Composr's own search engine, designed to be faster and more efficient than MySQL full-text search, especially for large websites and filtered searches.
Benefits of the fast custom index:
Faster filtered searches: Significantly improves search speed when you add filters like category or author.
Configurable stop words: Control which common words are ignored during search.
Better stemming: More accurately recognizes variations of words (e.g., "like" and "liking").
Multilingual support: Indexes content based on different language translations.
Downsides of the fast custom index:
Slight lag in indexing new content: New content takes a short time to be indexed.
Less accurate ranking: Ranking is based on the most obscure keyword, not a blend of all keywords.
Cannot perform blank searches: You must enter at least one keyword.
What is the difference between natural and boolean searching?
Answer
Natural search is a more relaxed approach where you type in your search terms and Composr tries to find the most relevant results, even if they don't contain all the words. It's like a Google search.
Boolean search requires more precision and uses operators like "+", "-", and quotation marks to define exactly what you're looking for. For example, searching for "+car -maintenance" will only return results that contain the word "car" but not "maintenance".
There are a few ways to search your Composr website:
Using the search bar in the header: This is the simplest way to search. Just type your search term in the box and click the search button.
Using the 'Search' module: This module offers more detailed search options. You can access it via the 'site:search' page-link (usually under About > Search in the default menu).
From the Forum: Click the 'Search' button on the forum or use the contextual search box on the forum member bar. This will search within your current forum or topic.
For questions with predefined answers, you can mark correct answers by adding [*] after the answer. If no answer is marked correct, the question will require manual marking. You can also use the [UNMARKED] tag after a question to exclude it from scoring.
Quiz questions are inputted in blocks, separated by blank lines. The first line is the question, followed by potential answers on subsequent lines. Different question types are indicated by tags after the question, such as [MULTIPLECHOICE], [MULTIMULTIPLE], [LONG], [SHORT], and [SHORT_STRICT].
Can I create complex, multi-screen quiz interfaces in Composr?
Answer
While Composr's built-in quiz system is excellent for standard formats, creating intricate multi-screen quizzes might require custom development using Composr's decision tree framework or other programming tools. This allows for highly customized quiz structures and advanced branching logic.
Composr enables you to export quiz results to a spreadsheet file, facilitating in-depth data analysis. This is especially useful for manually marked questions, identifying competition winners, and processing data for marketing or research purposes.
Quiz Sets are a helpful organizational feature in Composr. By prefixing quiz names with "Example: ", you can group related quizzes together. This allows for combined scoring and percentage calculations, particularly beneficial for multi-part questionnaires or tests.
