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Question How do I report an emergency problem with my Composr site?
Answer Emergency problems are events that have significantly and suddenly affected your website's functionality due to legitimate bugs or undocumented usability issues. To report these:
  • Open a tracker issue explaining the problem and providing as much detail as possible (mark it as a major bug).
  • Help the developers help you. Provide access to your site (see the software feedback tutorial for more information), describe the exact situation, and avoid protracted back-and-forth communication.
  • Take backups before upgrading. This allows for easier recovery in case of problems.
Remember that bug fixing is not a free service. While developers are committed to Composr's stability, maintaining backups and practicing restoration procedures is your responsibility.
Question How can I get support for Composr?
Answer The community forum is an excellent resource for support. Users can help each other out with various problems. However, please remember that there's no guarantee of free professional support. If you need immediate or guaranteed assistance, consider hiring a professional developer.
Question I'm getting a lot of spam on my site. What can I do?
Answer Composr offers various anti-spam measures. Refer to the Anti-spam settings tutorial for advice on configuring these settings. If you believe there's an issue with the anti-spam system itself, report it to the issue tracker. Do not report general spam incidents.
Question My website is experiencing performance issues. What should I do?
Answer If you are experiencing performance issues, first identify the specific problem with your web host's help. Composr provides tools to manage database size, bandwidth, and disk I/O. However, high request volume or CPU usage may require server upgrades like a VPS or dedicated server.

If your web host complains about resource usage, gather detailed information from them, including specific URLs causing problems and resource usage metrics. If their limits are unreasonable, consider switching web hosts.
Question How do I report a security problem?
Answer Security problems must be reported privately. You can do this by marking the issue as 'Private' on the issue tracker (if you use the Report Issue Wizard, it will do that automatically when you select security-hole). Publicly disclosing security holes is irresponsible and may result in penalties. The core developer team will disclose the issue after a patch is released.
Question How do I report a bug in Composr?
Answer Every bug, no matter how small, should be reported. You can report bugs using the Report Issue Wizard or directly through the issue tracker. There is also a link to report bugs on your Admin Zone Dashboard where the version information is located. And when clicking that link, you can view open issues specific to your version of Composr.

When reporting a bug, be sure to:
  • Check for duplicates: Make sure the bug hasn't already been reported.
  • Report bugs individually: Each issue should be reported separately for better tracking and resolution.
  • Verify it's a Composr bug: Issues with third-party addons and code should be reported to their respective developers.
  • Consult the FAQ and tutorials: Check for common problems and solutions, particularly server configuration issues.
  • Provide comprehensive information: Include a clear and specific title, detailed steps to reproduce the problem, your browser version, Composr version, error messages, stack traces (if available), and any other
relevant details.
  • Use clear and concise language: Write in proper English, use correct terminology, and avoid vagueness.
  • Be respectful and patient: Remember that developers are volunteers and may not respond immediately.
Question What is the role of robots.txt in SEO?
Answer The robots.txt file provides instructions to search engine crawlers about which parts of your website they should and should not access. You can customize the robots.txt file to prevent sensitive content from being indexed or to guide crawlers toward the most important areas of your site.
Question What is SEO and why is it important for my Composr website?
Answer SEO is the practice of optimizing your website to rank higher in search engine results pages (SERPs). By improving your SEO, you increase the visibility of your website, driving more organic (non-paid) traffic to your content.
Question How can I edit the metadata in Composr?
Answer Composr provides several ways to customize your metadata:
  • Site-wide Settings: You can configure default metadata for your entire site in the Admin Zone under Setup > Configuration > Site options.
  • Content-Specific Settings: When adding or editing content like Comcode pages or news posts, Composr provides fields for customizing titles, descriptions, and keywords specific to that content under the "Metadata" section.
  • Automatic Detection: Composr can automatically generate metadata by analyzing your content, but it's generally recommended to refine these suggestions manually for best results.
Question Should I trust agencies that promise top search engine results?
Answer No; be wary of agencies guaranteeing top rankings for any desired keyword. Achieving top results for competitive terms requires significant effort, expertise, and often, an ongoing strategy.

Focus on agencies that prioritize ethical "white-hat" SEO techniques like creating valuable content, optimizing website structure, and building natural backlinks. Avoid those employing "black-hat" methods that can lead to penalties from search engines.

Top 10 Entries

Question Can I leave notes for myself or other staff members?
Answer Yes, the Admin Zone includes a dedicated "Notes" block for you and your staff to leave messages and reminders. This space serves as a shared communication hub for your team.
Question How can I stay informed about the latest Composr version?
Answer The Admin Zone dashboard displays information about your current Composr version and alerts you if it's not the most recent one. A link will be provided to guide you through the upgrade process if necessary.
Question What is the action log, and how can I use it?
Answer The action log keeps track of administrative and content-related actions on your website. It allows you to see who did what and when, providing valuable insights into site activity and accountability. You can filter the log to focus on specific actions, users, or timeframes. It's also helpful for revisiting previous tasks by providing links to the relevant content or settings.
Go to the Admin Zone > Audit > Action logs. A quick action log block is also available on the dashboard.
Question What is the staff checklist in the Admin Zone?
Answer The staff checklist is an automatically generated list of tasks that need attention on your website. It includes routine updates like assigning new awards or adding news, as well as less frequent but important tasks like backups, software updates, newsletters, content validation, and periodic content reviews. You can customize the frequency of these tasks in the 'Configuration' section under 'Administrative options'. You can also add your own custom tasks. Anyone with Admin Zone access can see the checklist. So you can collaborate with your highest level staff on it.
Question I'm lost! How can I find a specific feature or setting?
Answer The Admin Zone has a powerful search feature that you can access under the Help icon. It searches through various categories, including configuration options, privileges, templates, language strings, administrative modules, and more. You can even refine your search by adding "@sectionname" to the end of your search term to limit results to a specific section.
Question How do I access the Admin Zone?
Answer You can access the Admin Zone by clicking the "Admin Zone" link located at the bottom of every page on your website, assuming you are using the default theme. If you are logged in as a staff member, your user menu will also have a link to the Admin Zone or the Content Management Zone. You might be asked to log in again / confirm your session for security reasons.
Question What is the Admin Zone?
Answer The Admin Zone is a special section of your Composr website that allows authorized staff members to perform various administrative tasks. It serves as the central hub for managing content, configuring settings, monitoring activity, and maintaining the overall health of your website.
Question What should I avoid doing in Composr to maintain accessibility?
Answer Avoid using Comcode tags or other HTML elements that create dynamic effects in the user's browser, such as ticker and jumping. These can have a negative impact on navigation and scrolling.
Provide alternate information for multimedia you upload so those with auditory impairments can still understand the content.
Avoid creating multiple content items with the same title, as this can lead to accessibility issues and general user confusion.
Question How does Composr handle forms for accessibility?
Answer The web standards checker ensures that form labels are properly positioned and explicitly associated with their controls.
It also checks that form elements have a logical tab order and are keyboard operable.
Question How does Composr ensure accessible data tables?
Answer The web standards checker enforces proper markup for data tables, including identifying row and column headers, and associating data cells with header cells.
It ensures that tables are not used for layout (flex boxes and HTML grids are preferred for mobile responsiveness) unless they make sense when linearized.
Composr provides summaries for tables to aid non-visual user agents in understanding their structure and content.