How do I report an emergency problem with my Composr site?
Answer
Emergency problems are events that have significantly and suddenly affected your website's functionality due to legitimate bugs or undocumented usability issues. To report these:
Open a tracker issue explaining the problem and providing as much detail as possible (mark it as a major bug).
Help the developers help you. Provide access to your site (see the software feedback tutorial for more information), describe the exact situation, and avoid protracted back-and-forth communication.
Take backups before upgrading. This allows for easier recovery in case of problems.
Remember that bug fixing is not a free service. While developers are committed to Composr's stability, maintaining backups and practicing restoration procedures is your responsibility.
The community forum is an excellent resource for support. Users can help each other out with various problems. However, please remember that there's no guarantee of free professional support. If you need immediate or guaranteed assistance, consider hiring a professional developer.
I'm getting a lot of spam on my site. What can I do?
Answer
Composr offers various anti-spam measures. Refer to the Anti-spam settings tutorial for advice on configuring these settings. If you believe there's an issue with the anti-spam system itself, report it to the issue tracker. Do not report general spam incidents.
My website is experiencing performance issues. What should I do?
Answer
If you are experiencing performance issues, first identify the specific problem with your web host's help. Composr provides tools to manage database size, bandwidth, and disk I/O. However, high request volume or CPU usage may require server upgrades like a VPS or dedicated server.
If your web host complains about resource usage, gather detailed information from them, including specific URLs causing problems and resource usage metrics. If their limits are unreasonable, consider switching web hosts.
Security problems must be reported privately. You can do this by marking the issue as 'Private' on the issue tracker (if you use the Report Issue Wizard, it will do that automatically when you select security-hole). Publicly disclosing security holes is irresponsible and may result in penalties. The core developer team will disclose the issue after a patch is released.
Every bug, no matter how small, should be reported. You can report bugs using the Report Issue Wizard or directly through the issue tracker. There is also a link to report bugs on your Admin Zone Dashboard where the version information is located. And when clicking that link, you can view open issues specific to your version of Composr.
When reporting a bug, be sure to:
Check for duplicates: Make sure the bug hasn't already been reported.
Report bugs individually: Each issue should be reported separately for better tracking and resolution.
Verify it's a Composr bug: Issues with third-party addons and code should be reported to their respective developers.
Consult the FAQ and tutorials: Check for common problems and solutions, particularly server configuration issues.
Provide comprehensive information: Include a clear and specific title, detailed steps to reproduce the problem, your browser version, Composr version, error messages, stack traces (if available), and any other
relevant details.
Use clear and concise language: Write in proper English, use correct terminology, and avoid vagueness.
Be respectful and patient: Remember that developers are volunteers and may not respond immediately.
The robots.txt file provides instructions to search engine crawlers about which parts of your website they should and should not access. You can customize the robots.txt file to prevent sensitive content from being indexed or to guide crawlers toward the most important areas of your site.
What is SEO and why is it important for my Composr website?
Answer
SEO is the practice of optimizing your website to rank higher in search engine results pages (SERPs). By improving your SEO, you increase the visibility of your website, driving more organic (non-paid) traffic to your content.
Composr provides several ways to customize your metadata:
Site-wide Settings: You can configure default metadata for your entire site in the Admin Zone under Setup > Configuration > Site options.
Content-Specific Settings: When adding or editing content like Comcode pages or news posts, Composr provides fields for customizing titles, descriptions, and keywords specific to that content under the "Metadata" section.
Automatic Detection: Composr can automatically generate metadata by analyzing your content, but it's generally recommended to refine these suggestions manually for best results.
Should I trust agencies that promise top search engine results?
Answer
No; be wary of agencies guaranteeing top rankings for any desired keyword. Achieving top results for competitive terms requires significant effort, expertise, and often, an ongoing strategy.
Focus on agencies that prioritize ethical "white-hat" SEO techniques like creating valuable content, optimizing website structure, and building natural backlinks. Avoid those employing "black-hat" methods that can lead to penalties from search engines.
Server issues: Your server might be on a spam blacklist, or there may be problems with your server's reverse DNS or HELO settings.
Content issues: Your email content might trigger spam filters due to factors like an unreasonable image-to-text ratio, broken reply-to addresses, or inconsistent text and HTML versions.
SPF records: Your "Website email address" might be hosted on a different server with an SPF record that doesn't authorize your web server to send emails from that address.
Composr can use either its own SMTP connection code or PHP's built-in SMTP functionality. Using PHP's SMTP settings is generally recommended and can be managed at the server level. However, if your SMTP server requires authentication (which PHP doesn't support natively) or if your server lacks an SMTP server, you'll need to use Composr's SMTP connection code, configurable in the Configuration module.
Composr constructs emails using language strings and templates written in Comcode. It sends emails in both HTML and plain text formats to ensure compatibility with different email clients. To minimize the chance of emails being marked as spam, Composr embeds CSS and images directly into the email instead of linking to them externally.
How can I make my website design more appealing to different thinking styles?
Answer
Different individuals process information differently. Some are more visual, while others are more analytical. To appeal to diverse thinking styles, a website design should incorporate a balance of elements. For instance, using a striking header image coupled with well-structured, informative text can cater to both visual and analytical thinkers. Understanding your target audience and their thinking styles is key to creating a design that resonates with them.
What considerations are necessary when designing for different user levels on a website?
Answer
User levels often necessitate different content or functionalities. For instance, administrators might need access to content creation tools, while regular visitors only view published content. Consider these factors during design:
Visibility: Some elements might need to be hidden or displayed based on user roles (e.g., admin-only links).
Permissions: Design elements and interactive features should reflect the permissions granted to different user levels.
Customization: Consider allowing users to customize their experience based on their preferences and roles.
Remember, a well-designed website should cater to all user levels while maintaining security and a cohesive experience.
How do I make my website theme mobile-friendly in Composr?
Answer
Composr offers several features to optimize themes for mobile:
Mobile mode: You can design separate layouts and CSS styles specifically for mobile devices, which Composr automatically activates when a mobile user visits your site.
Tempcode's 0 symbol: This symbol helps conditionally display content based on whether the user is on a mobile device or desktop.
CSS media queries: By using media queries, you can target specific screen sizes and adjust styles accordingly, making your theme responsive.
Viewport meta tag: This tag controls how the browser scales and displays the webpage on mobile devices, ensuring a properly sized and zoomable experience.
What is responsive design, and why is it essential for mobile devices?
Answer
Responsive design ensures a website adapts seamlessly to different screen sizes, providing an optimal viewing experience across devices, particularly mobile phones and tablets. It utilizes techniques like flexible grids, fluid images, and CSS media queries to adjust layout and content based on screen dimensions.
This is crucial because mobile device usage is significant, and a non-responsive site leads to a poor user experience on smaller screens, potentially driving visitors away.
How can I create a theme pack for release in Composr?
Answer
After designing your theme, go to the admin panel's "Addons" section. You'll find an option to export your current theme as an addon. Composr will package the necessary files into a downloadable archive, ready to be shared with others or submitted to the Composr community for installation on other sites.
