How do I report an emergency problem with my Composr site?
Answer
Emergency problems are events that have significantly and suddenly affected your website's functionality due to legitimate bugs or undocumented usability issues. To report these:
Open a tracker issue explaining the problem and providing as much detail as possible (mark it as a major bug).
Help the developers help you. Provide access to your site (see the software feedback tutorial for more information), describe the exact situation, and avoid protracted back-and-forth communication.
Take backups before upgrading. This allows for easier recovery in case of problems.
Remember that bug fixing is not a free service. While developers are committed to Composr's stability, maintaining backups and practicing restoration procedures is your responsibility.
The community forum is an excellent resource for support. Users can help each other out with various problems. However, please remember that there's no guarantee of free professional support. If you need immediate or guaranteed assistance, consider hiring a professional developer.
I'm getting a lot of spam on my site. What can I do?
Answer
Composr offers various anti-spam measures. Refer to the Anti-spam settings tutorial for advice on configuring these settings. If you believe there's an issue with the anti-spam system itself, report it to the issue tracker. Do not report general spam incidents.
My website is experiencing performance issues. What should I do?
Answer
If you are experiencing performance issues, first identify the specific problem with your web host's help. Composr provides tools to manage database size, bandwidth, and disk I/O. However, high request volume or CPU usage may require server upgrades like a VPS or dedicated server.
If your web host complains about resource usage, gather detailed information from them, including specific URLs causing problems and resource usage metrics. If their limits are unreasonable, consider switching web hosts.
Security problems must be reported privately. You can do this by marking the issue as 'Private' on the issue tracker (if you use the Report Issue Wizard, it will do that automatically when you select security-hole). Publicly disclosing security holes is irresponsible and may result in penalties. The core developer team will disclose the issue after a patch is released.
Every bug, no matter how small, should be reported. You can report bugs using the Report Issue Wizard or directly through the issue tracker. There is also a link to report bugs on your Admin Zone Dashboard where the version information is located. And when clicking that link, you can view open issues specific to your version of Composr.
When reporting a bug, be sure to:
Check for duplicates: Make sure the bug hasn't already been reported.
Report bugs individually: Each issue should be reported separately for better tracking and resolution.
Verify it's a Composr bug: Issues with third-party addons and code should be reported to their respective developers.
Consult the FAQ and tutorials: Check for common problems and solutions, particularly server configuration issues.
Provide comprehensive information: Include a clear and specific title, detailed steps to reproduce the problem, your browser version, Composr version, error messages, stack traces (if available), and any other
relevant details.
Use clear and concise language: Write in proper English, use correct terminology, and avoid vagueness.
Be respectful and patient: Remember that developers are volunteers and may not respond immediately.
The robots.txt file provides instructions to search engine crawlers about which parts of your website they should and should not access. You can customize the robots.txt file to prevent sensitive content from being indexed or to guide crawlers toward the most important areas of your site.
What is SEO and why is it important for my Composr website?
Answer
SEO is the practice of optimizing your website to rank higher in search engine results pages (SERPs). By improving your SEO, you increase the visibility of your website, driving more organic (non-paid) traffic to your content.
Composr provides several ways to customize your metadata:
Site-wide Settings: You can configure default metadata for your entire site in the Admin Zone under Setup > Configuration > Site options.
Content-Specific Settings: When adding or editing content like Comcode pages or news posts, Composr provides fields for customizing titles, descriptions, and keywords specific to that content under the "Metadata" section.
Automatic Detection: Composr can automatically generate metadata by analyzing your content, but it's generally recommended to refine these suggestions manually for best results.
Should I trust agencies that promise top search engine results?
Answer
No; be wary of agencies guaranteeing top rankings for any desired keyword. Achieving top results for competitive terms requires significant effort, expertise, and often, an ongoing strategy.
Focus on agencies that prioritize ethical "white-hat" SEO techniques like creating valuable content, optimizing website structure, and building natural backlinks. Avoid those employing "black-hat" methods that can lead to penalties from search engines.
How can I customize Composr without modifying the core files?
Answer
Composr offers a robust override system. Instead of altering the original files, create a parallel structure within _custom directories. For example, to modify site/pages/modules/polls.php, place your customized version in site/pages/modules_custom/polls.php.
The tutorials outline additional information on how to utilise overrides.
How can I embed third-party widgets into my Composr pages?
Answer
Composr supports embedding widgets from various websites, like Google Maps, Vimeo, and YouTube, by simply pasting the URL. For manually embedding widget code, you can paste it into the HTML source view of the WYSIWYG editor or within Comcode html tags if not using the WYSIWYG editor.
What is the difference between blocks and boxes in Composr?
Answer
Boxes are visual elements that provide a container for content, while blocks are functional units that generate and display dynamic content. Although blocks often appear within boxes in the default templates, they are not inherently tied to any visual representation.
Yes, you can style blocks by editing the associated templates and CSS. Templates are typically named after the block they represent. For example, the main_news block uses the BLOCK_MAIN_NEWS.tpl template.
How do I create custom filter forms for my content?
Answer
The main_content_filtering block can help you generate filter forms automatically. You can use it to create a default form and then customize the generated Filtercode string to refine the filtering options. Once satisfied, you can either continue using the block or extract the HTML and modify it further.
Where can I use Filtercode and Selectcode in Composr?
Answer
Filtercode is supported in various blocks, such as main_multi_content, main_gallery_embed, and main_cc_embed. It's also actively used in modules like catalogues, downloads, galleries, members, and news.
Selectcode is supported in blocks and Comcode tags that explicitly mention it, including the main_multi_content block and the if_in_group Comcode tag.
What is the difference between Filtercode and Selectcode?
Answer
Filtercode is used for querying content based on properties and values, while Selectcode is used for directly specifying a list of IDs or categories to include or exclude. Filtercode offers more complex filtering options, while Selectcode is more straightforward for simple selections.
Composr provides two filtering systems: Filtercode and Selectcode.
Filtercode is used for selecting content based on defined filters, such as field values, ratings, or keywords. It utilizes a syntax of comparisons, separated by commas, where each comparison specifies a field and a matching condition.
Selectcode is a simpler syntax for specifying a list of IDs or categories to include or exclude from the results. It uses a comma-separated list of match-specifier tokens, such as individual IDs, ranges, or wildcard characters.
What are blocks in Composr and how can I use them?
Answer
Blocks are dynamic elements that can be inserted into Comcode pages to add interactive and data-bound functionality to your website. They are essentially reusable components that automatically generate content, such as recent forum posts or information about the logged-in user.
You can add blocks to your pages using the block construction assistant, which allows you to select from a list of available blocks, set their parameters, preview them, and generate the necessary Comcode.
