How do I report an emergency problem with my Composr site?
Answer
Emergency problems are events that have significantly and suddenly affected your website's functionality due to legitimate bugs or undocumented usability issues. To report these:
Open a tracker issue explaining the problem and providing as much detail as possible (mark it as a major bug).
Help the developers help you. Provide access to your site (see the software feedback tutorial for more information), describe the exact situation, and avoid protracted back-and-forth communication.
Take backups before upgrading. This allows for easier recovery in case of problems.
Remember that bug fixing is not a free service. While developers are committed to Composr's stability, maintaining backups and practicing restoration procedures is your responsibility.
The community forum is an excellent resource for support. Users can help each other out with various problems. However, please remember that there's no guarantee of free professional support. If you need immediate or guaranteed assistance, consider hiring a professional developer.
I'm getting a lot of spam on my site. What can I do?
Answer
Composr offers various anti-spam measures. Refer to the Anti-spam settings tutorial for advice on configuring these settings. If you believe there's an issue with the anti-spam system itself, report it to the issue tracker. Do not report general spam incidents.
My website is experiencing performance issues. What should I do?
Answer
If you are experiencing performance issues, first identify the specific problem with your web host's help. Composr provides tools to manage database size, bandwidth, and disk I/O. However, high request volume or CPU usage may require server upgrades like a VPS or dedicated server.
If your web host complains about resource usage, gather detailed information from them, including specific URLs causing problems and resource usage metrics. If their limits are unreasonable, consider switching web hosts.
Security problems must be reported privately. You can do this by marking the issue as 'Private' on the issue tracker (if you use the Report Issue Wizard, it will do that automatically when you select security-hole). Publicly disclosing security holes is irresponsible and may result in penalties. The core developer team will disclose the issue after a patch is released.
Every bug, no matter how small, should be reported. You can report bugs using the Report Issue Wizard or directly through the issue tracker. There is also a link to report bugs on your Admin Zone Dashboard where the version information is located. And when clicking that link, you can view open issues specific to your version of Composr.
When reporting a bug, be sure to:
Check for duplicates: Make sure the bug hasn't already been reported.
Report bugs individually: Each issue should be reported separately for better tracking and resolution.
Verify it's a Composr bug: Issues with third-party addons and code should be reported to their respective developers.
Consult the FAQ and tutorials: Check for common problems and solutions, particularly server configuration issues.
Provide comprehensive information: Include a clear and specific title, detailed steps to reproduce the problem, your browser version, Composr version, error messages, stack traces (if available), and any other
relevant details.
Use clear and concise language: Write in proper English, use correct terminology, and avoid vagueness.
Be respectful and patient: Remember that developers are volunteers and may not respond immediately.
The robots.txt file provides instructions to search engine crawlers about which parts of your website they should and should not access. You can customize the robots.txt file to prevent sensitive content from being indexed or to guide crawlers toward the most important areas of your site.
What is SEO and why is it important for my Composr website?
Answer
SEO is the practice of optimizing your website to rank higher in search engine results pages (SERPs). By improving your SEO, you increase the visibility of your website, driving more organic (non-paid) traffic to your content.
Composr provides several ways to customize your metadata:
Site-wide Settings: You can configure default metadata for your entire site in the Admin Zone under Setup > Configuration > Site options.
Content-Specific Settings: When adding or editing content like Comcode pages or news posts, Composr provides fields for customizing titles, descriptions, and keywords specific to that content under the "Metadata" section.
Automatic Detection: Composr can automatically generate metadata by analyzing your content, but it's generally recommended to refine these suggestions manually for best results.
Should I trust agencies that promise top search engine results?
Answer
No; be wary of agencies guaranteeing top rankings for any desired keyword. Achieving top results for competitive terms requires significant effort, expertise, and often, an ongoing strategy.
Focus on agencies that prioritize ethical "white-hat" SEO techniques like creating valuable content, optimizing website structure, and building natural backlinks. Avoid those employing "black-hat" methods that can lead to penalties from search engines.
The forum base URL should be a URL prefix to your forums without a script name. For example, http://forums.example.com is correct, while http://forums.example.com/index.php is incorrect. You can fix this using the config_editor.php script and then clear the Comcode page cache.
Most Composr resources with commenting enabled create comment topics in the configured comment forum. If the forum uses BBCode, Comcode features not supported by BBCode may not display correctly. Moderate comments from the forum as you would any other topic.
It's not easy to switch forums after installing Composr. The member and usergroup IDs referenced by Composr would lose their association. Check the "Importing data into Composr" tutorial for more information on this.
Conversr is Composr's built-in forum system. It offers seamless integration, allowing you to use Comcode for forum posts, a unified Admin Zone, shared themes and templates, and innovative features like Private Topics and in-post whispers. Using a third-party forum can be clunky and may lead to maintenance headaches.
Composr supports several forum drivers, including Invision Board, phpBB, myBB, vBulletin, Burning Board, and Simple Machine Forum. If your forum is not listed, professional developers can add support. Composr also provides converters for migrating from these forums to its own forum system, Conversr.
What are the PHP requirements for running Composr?
Answer
Composr requires PHP 7.2 or higher, but versions not officially supported by PHP developers are discouraged. The maximum tested version is PHP 8.3.
Required PHP extensions:
GD2 (gd) with PNG and JPEG support
MySQL extension (mysqli or pdo_mysql)
XML extension (xml)
Multibyte String (mbstring)
cURL extension (curl)
JSON support (usually available by default)
Sodium (libsodium)
ZIP extension (zip) if ZIP file support is needed
Additional recommendations:
posix extension for permission checks
zlib extension for faster upgrades, compressed backups, and page compression
ctype extension for slightly faster performance
IMAP extension (imap) for managing newsletter bounces
OpenSSL extension (openssl) for encrypted CPFs, DKIM, and SSL certificate expiry checks
Pspell (pspell) or Enchant (enchant) extensions for spell checking
Ensure the following PHP settings are configured:
File upload size limit of at least 5MB (or higher as needed)
Maximum execution time of at least 30 seconds
Memory limit of at least 128MB
The installer will warn you if any critical functions have been disabled via disable_functions or other PHP modifications. Avoid web hosts that heavily restrict standard PHP functionality.
To uninstall Composr, access the uninstall.php file in your web browser, enter your administrator password, and follow the prompts to remove the database data. Afterward, you can safely delete the Composr installation directory.
What are the recommended web hosting options for Composr?
Answer
Choosing a web host is crucial. Avoid the cheapest options and look for hosts with recent positive reviews and minimal credible complaints. Ensure they meet Composr's requirements, including adequate disk space, no restrictive file size limits, and support for required PHP extensions.
Composr is compatible with various hosting control panels like Plesk and cPanel, and works on Windows, Linux, or Mac OS servers.
Yes, you can install Composr on a Windows desktop using software packages like WampServer, XAMPP, EasyPHP, or ampps for simplified setup. Alternatively, you can manually install Apache, PHP, and MySQL, following the instructions provided in the respective documentation. Remember to configure file permissions appropriately and ensure the webserver isn't accessible from outside your network.
