Contributors: A-Z Index

A

Name	Photograph	Title / Role	Contributions / Notes
Allen Ellis		Founder	Original designer for ocPortal Also conceived and coded the Theme Wizard and Point Store Son of one of the early inventors of Internet protocols (Usenet, aka Internet newsgroups) Token non-brit	View

C

Name	Photograph	Title / Role	Contributions / Notes
Chris Graham		Founder	Original developer of ocPortal, former lead developer of Composr CMS Masters degree in Computer Science from The University Of Sheffield Undertaken work for over 15 FTSE-100 companies, as well as many small and mid-sized organisations. Includes a number of banks and major brands.	View
Chris Warburton		developer for ocProducts	Made some key contributions to ocPortal	View

H

Name	Photograph	Title / Role	Contributions / Notes
Haydn Maidment		project manager for ocProducts	None available	View

J

Name	Photograph	Title / Role	Contributions / Notes
Jim Davidson		contributor	written many tutorials via Arvixe	View

P

Name	Photograph	Title / Role	Contributions / Notes
Patrick Schmalstig		Lead Developer	Joined Chris Graham behind the scenes in the development of Composr CMS in 2016. Took on the lead developer role in 2023 when Chris Graham stepped back to attend to his new lifestyle changes. Spearheaded the development of Composr CMS v11 and the new website, Composr.app. Formed the company PDStig, LLC to take on professional support and development for Composr CMS users especially after the discontinuation of ocProducts, Ltd.	View
Philip Withnall		Early Developer	Coded the chatroom, blogging support, the analytics system, and OcCLE (now Commandr) Masters Degree in Computer Science degree from The University Of Cambridge Other work has included helping out with Firefox, and ongoing work on GNOME	View

R

Name	Photograph	Title / Role	Contributions / Notes
Robert Goacher		Founder	Ran some of the early websites where ocPortal came from Technically the original developer of ocPortal, in that he wrote the first few lines of code Heavily involved in the feature design process Hosted some of our early meet-ups	View

S

Name	Photograph	Title / Role	Contributions / Notes
Steve Jarvis		project manager for ocProducts	Wrote many tutorials via Arvixe	View

Newest 10 Entries

Question	What is Wiki+?
Answer	Wiki+ is a feature in Composr that allows you to create a collaborative, tree-structured database of information. It functions similarly to a traditional wiki but offers enhanced features such as post contributions, a hierarchical structure, and moderation capabilities.

Question	Are there other Composr features helpful for support?
Answer	Yes, features like: Staff-only replies in the Support Ticket system enable private communication among support staff. Notifications for new tickets, replies, or feedback ensure timely responses. Blocks like main_contact_us provide a simplified front-end for ticket creation. Forum moderation tools help manage support discussions effectively.

Question	Can I integrate a dedicated issue management system with Composr?
Answer	While Composr doesn't have a built-in issue tracker, a non-bundled addon (cms_homesite_tracker) provides an integrated, modified version of Mantis. Additionally, the Support Ticket system can function as a basic private issue tracker using features like Post Templates.

Question	How can I restrict access to the support system to specific users?
Answer	Utilize Composr's page access permissions to control who can access the Support Ticket page. This ensures only authorized users can submit support requests. You can also control permissions based on ticket type when adding or editing a ticket type. Make sure if you go this route that the Support Ticket page permissions are very liberal (e.g. allow anyone to access, or just restrict to guests if you will never allow guests to make tickets). Otherwise, some people cannot make tickets even if they have permission on the type.

Question	What are Post Templates and how are they beneficial for support?
Answer	Post Templates are predefined text blocks that can be used as templates for new forum posts. They are particularly useful in support scenarios by: Providing quick responses to common questions. Ensuring consistency in staff responses. Saving time and effort for staff. Post Templates can be configured to be the default post in specific forums or restricted to certain user groups. Go to Admin Zone > Structure > Forums > Post Templates.

Question	How does Composr handle email integration for support?
Answer	Composr can integrate with email for ticket management, assuming certain requirements are met: PHP IMAP extension installed. Functional PHP mail command (local SMTP server or configured Windows SMTP settings). Active system scheduler (Cron). With email integration, users can submit tickets via email, and staff can reply through the system. Composr cleans up email text for ticket clarity and allows forwarding emails to the integrated address for efficient handling.

Question	How can I categorize and prioritize support requests?
Answer	Support Ticket System: Utilize support ticket types, managed in the Admin Zone > Setup > Support tickets. Staff can set individual notifications for different types. Discussion Forums: Create dedicated subforums for different support categories or priority levels. Feedback System: The content to which the feedback is attached implicitly categorizes it. For prioritization, subforums can be used.

Question	What are the advantages of using the Support Ticket system over the Discussion Forums?
Answer	While both systems can be used for support, the Support Ticket system provides advantages like: Separating replies into individual tickets. Ticket assignment to specific staff members. Tracking who has read a ticket. Private replies between staff members. Filtering tickets by type. Automatic ticket creation, unlike manually creating forum topics. Conflict detection when multiple staff are working on the same ticket. Real-time alerts and display updates upon ticket replies.

Question	How can Composr be used as a support desk tool?
Answer	Composr offers three main systems for providing online support: 1. Support Ticket System: This system allows users to submit tickets and staff to respond, track, and resolve them. It features email notifications, ticket categorization and prioritization, staff assignment, and attachment support. 2. Discussion Forums: Conversr, Composr's built-in forum software, can be utilized for support by creating dedicated forums or subforums. Features like post templates and multi-moderations enhance support capabilities. 3. Feedback System: This system allows for comments on various content types, facilitating support directly related to that content.

Question	How can I access the raw data behind the statistics graphs?
Answer	Every graph in Composr offers a spreadsheet export option. This allows you to download the data in a spreadsheet format, enabling detailed manual review or further analysis using third-party tools.

Top 10 Entries

Question	How can I ensure my website complies with email marketing laws?
Answer	Email marketing laws like CAN-SPAM protect recipients' rights to unsubscribe. Your website must include a clear 'List-Unsubscribe' header in every email, offer an easy unsubscribe process, and respect unsubscribe requests promptly. Composr provides built-in mechanisms, including an unsubscribe endpoint and support for the List-Unsubscribe header, to facilitate compliance.

Question	What are my responsibilities regarding user privacy?
Answer	You must have a comprehensive privacy policy that details the personal data you collect, its usage, and if it's shared with third parties. Laws like GDPR have strict requirements, including logging data access, data purging, and security measures. California law mandates specific elements in your policy, like handling "Do Not Track" requests and a clear process for communicating changes. Composr has an automatic Privacy Policy generator block to help you get started. This is used by default.

Question	How can I create effective website rules?
Answer	A well-defined rules page is crucial for setting expectations for user behavior and outlining consequences for violations. It should cover a range of offenses with appropriate punishments, reference relevant laws, and assign legal responsibility to users. Composr provides default rules pages that can be customized, and this page is displayed to users upon joining the site.

Question	What are the key legal considerations for running a website?
Answer	Several legal aspects need careful attention when operating a website, especially for large or corporate sites. These include establishing clear rules and terms of service, adhering to privacy laws like GDPR and California's regulations, managing personal data responsibly, complying with email marketing regulations like CAN-SPAM, ensuring website accessibility, addressing eCommerce regulations, and understanding liability for content and user actions.

Question	How do data-tpl and data-view behaviors work in Composr's JavaScript?
Answer	Composr uses data-tpl and data-view behaviors for associating HTML templates and JavaScript views, respectively. This facilitates clean separation of presentation and logic: data-tpl: Used with the $cms.behaviors.initializeTemplates function and PARAMS_JSON tempcode directive to bind JavaScript logic to HTML templates. data-view: Used with the $cms.behaviors.initializeViews function to associate JavaScript view classes (inheriting from $cms.View) with specific HTML elements.

Question	What are the advantages of using Composr's JavaScript libraries?
Answer	Composr's JavaScript libraries like $cms, $util, and $dom offer several advantages: Organization: They provide a structured way to access Composr-specific functionalities, avoiding global namespace pollution. Abstraction: They encapsulate common tasks, simplifying DOM manipulation, form handling, and interaction with Composr's UI. Consistency: They offer a consistent API across different parts of Composr.

Question	How does Composr implement the Model-View-Controller (MVC) pattern?
Answer	Model/API: The sources directory primarily houses scripts forming the Model/API, handling data logic and business rules. View: Templates in themes/default/templates represent the View, responsible for presenting data to the user. Comcode pages can also be considered part of the View. Controller: Entry scripts like index.php and site/dload.php act as front controllers, directing requests. Modules and blocks, residing in */pages/modules and sources/[mini]blocks, respectively, serve as controllers, managing user interactions and determining which View to render.

Question	Can I translate my content into multiple languages?
Answer	Yes, Composr supports multi-language content. You can enable this feature by: Installing multiple language packs: Make sure you have at least two language packs installed. Enabling the Conversr multi-language option: Go to Admin Zone > Setup > Configuration > Site options > Internationalisation. Running a Commandr command: Execute the necessary command to set up the database structure for multi-language content (unless you already enabled Support content translations when installing). Once enabled, you can translate your content into different languages and allow visitors to choose their preferred language.

Question	My language uses gendered descriptors. How can I handle this in Composr?
Answer	Composr offers solutions for languages with gendered descriptors: Template editing: You can modify templates to use different language strings based on user gender. This involves adding Tempcode logic to dynamically select the appropriate string. Custom Profile Fields: Create a Custom Profile Field for "Gender" and use it to conditionally display gendered language strings in templates. These methods allow for flexible handling of gendered language variations.

Question	What are language strings, and how are they used?
Answer	Language strings are phrases or pieces of text used throughout Composr. They're identified by unique codenames, like WELCOME_MESSAGE. These strings are stored in .ini language files and used to display text in the user interface. By translating language strings, you change the text displayed on your website without modifying the underlying code.

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