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IDProjectCategoryView StatusLast Update
2643Composrcore_notificationspublic2016-06-07 20:51
ReporterPDStig Assigned ToChris Graham  
PrioritynormalSeverityminor 
Status resolvedResolutionfixed 
Summary2643: If user has no permission to use private topic, user gets no notification even if staff send a PT to them
DescriptionOn my website, users in probation are not allowed to use Private Topics because of the abuse implications. In addition, notification lock down states all users should receive an email when they receive a private topic (this is forced so users get an email for Private Topics, especially necessary for staff messages and warnings/punishments).

However, if a user in probation (without private topic permissions) receives a private topic, say, from the warning/punishment system or staff, they do not get a notification about it like they should.
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Chris Graham

2016-06-07 20:51

administrator   ~3993

It's a curious one this. If they're not allowed to create them, they shouldn't be able to configure the notification as we shouldn't bloat up their settings UI - except maybe if people keep sending them them, they'd want to. I think the best compromise is to make it send using default settings and just acknowledge this can never be perfect; I don't want to make some config option to control the behaviour. So that's what I've done. The default settings is A__STATISTICAL, i.e. they'll get a notification using the average of what they've set for other ones (or in your case, your lock-down setting).

Issue History

Date Modified Username Field Change
2016-06-07 03:27 PDStig New Issue
2016-06-07 20:51 Chris Graham Note Added: 0003993
2016-06-07 20:51 Chris Graham Status Not Assigned => Resolved
2016-06-07 20:51 Chris Graham Resolution open => fixed
2016-06-07 20:51 Chris Graham Assigned To => Chris Graham