View Issue Details

IDProjectCategoryView StatusLast Update
2244Composrticketspublic2016-03-02 23:28
ReporterPDStig Assigned ToChris Graham  
PrioritynormalSeverityminor 
Status resolvedResolutionfixed 
Summary2244: Composr 10b2: Support tickets email integration creates a new support ticket every time CRON runs
DescriptionThe email support ticket integration scans my email and creates a support ticket as it should when there's an email. However, it creates a new ticket every time CRON is executed instead of just once.
Steps To Reproduce1. Enable support ticket email integration.
2. Send an email to the specified email address.
3. CRON repeats creating a new ticket and emailing the person who emailed the support email.
TagsNo tags attached.
Attach Tags
Time estimation (hours)
Sponsorship open

Sponsor

Date Added Member Amount Sponsored

Activities

PDStig

2016-03-02 19:21

administrator   ~3386

IMAP localhost server

Chris Graham

2016-03-02 23:28

administrator   ~3388

The IMAP connection was opening read-only. On Google Mail (which I tested on) this doesn't matter for making read. On your IMAP it does, but it fails silently. Gotta love these legacy protocols.

Issue History

Date Modified Username Field Change